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Step1 filter out "No action" Policy items #16
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Maybe it is similar to the history issue?
{
"name": "Travel Certificate Non-Refundable Remainder",
"description": "When using a travel certificate for payment, the remaining amount of the certificate is not refundable.",
"references": [
"The remaining amount of a travel certificate is not refundable."
],
"compliance_examples": [
"A user books a reservation using a travel certificate worth $500 for a $300 flight and understands the remaining $200 certificate balance will not be refunded",
"Booking a flight with a $1000 travel certificate for a $750 reservation and accepting that the unused $250 certificate amount cannot be returned",
"Using a travel certificate valued at exactly $600 to pay for a $600 booking with no remainder to be refunded",
"A passenger pays with a $400 travel certificate for a $450 flight reservation and provides an additional payment method to cover the $50 difference, knowing any excess certificate value would not be refundable"
],
"violation_examples": [
"A user books a reservation using a travel certificate worth $500 for a $300 flight and expects to receive a $200 refund of the remaining certificate balance",
"Booking a flight with a $1000 travel certificate for a $750 reservation and requesting the unused $250 certificate amount to be returned as cash",
"Using a travel certificate valued at $800 to pay for a $600 booking and demanding the $200 difference be credited back to their credit card",
"A passenger pays with a $400 travel certificate for a $350 flight reservation and insists the remaining $50 certificate balance should be refunded to their bank account"
],
"skip": false
}
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