Does this driver write anything to the TourBox itself? Having issues my TourBox Elite Plus connecting to mobile devices.

[IanMcDee]

Hey, sorry if this is the wrong place to ask this, I'm new to this.

When I got my TourBox Elite Plus, I only had Linux systems to run it on, so I grabbed tuxbox; it worked very well and I was able to get it to work over bluetooth.

The problem that I've run into, is that now that I've tried to connect it to mobile devices like it should be able to, it can't. I've been troubleshooting with TourBox support for a while to get to the bottom of why that is. After a lot of troubleshooting and attempting to connect it to different devices, (Windows worked with the official Console app, Linux worked with TuxBox, Samsung S20 with the official Console App couldn't find it, Samsung S22 with the official Console App still couldn't find it even after an official firmware update to the hardware from the Windows test.). Checking the bluetooth signal just to be sure, it does definitely 100% show up and is transmitting properly; it just seems like the official software isn't able to identify the TourBox Elite Plus.

I wanted to ask to do my due diligence; is there anything about TuxBox that can write firmware or can modify on-device chipset parameters? It almost seems like my TourBox Elite Plus is behaving like a TourBox Elite, and we'd been wondering if there's a
chance that the TuxBox driver might've accidentally overwritten certain onboard device parameters.

If testing has been done with the TourBox Elite Plus with anyone else, has there been any issues with then taking it and trying to connect it to a mobile device after connecting the TourBox to a Linux system through TuxBox? Especially out of the box with a brand new TourBox?

[AndyCappDev]

TuxBox does NOT write anything to the TourBox device and It cannot, and does not, update the firmware. Only official TourBox Console software can do that. The fact that it still works with Windows should be proof enough that TuxBox has not modified anything on the device. The problem is with their mobile driver.

Again... rest assured, all that TuxBox does is read from the TourBox device.

[IanMcDee]

Thanks for the quick answer! I wasn't sure and don't really know well enough to audit the codebase myself. That's reassuring

[Compile-Time]

I was curios and tried it with my Hardware. I attempted to connect to my Google Pixel 9 with the official app, but the search with the app would always fail.

I then looked in the Android Bluetooth settings if the TourBox hardware was showing up and it did.
This gave me the following idea: I started the pairing mode of the hardware, opened the app to start the search and went into the Android Bluetooth settings to try connecting manually. This worked in my case and it looks like there is a firmware upgrade I will have to do 😅

So it's just a unpolished setup experience of the Android app.
@IanMcDee maybe this helps you.

[IanMcDee]

That's really interesting; I attempted the same thing with my S22 but it continues to reject the connection and kill the blinking light on the TourBox. That you mention it though, that makes me a little curious; how does your TourBox Elite Plus show up in your Android Bluetooth devices list? Did you have to enable the developer settings so that it can show up at all? I needed to enable "show unsupported devices" to show mine. It reads on the bluetooth devices list as "TourBox Elite", but I'm starting to wonder if it's supposed to read "TourBox Elite Plus", which is what it is.

Starting to wonder if the device might have came with the wrong firmware flashed on it; we've been scratching our heads about it.

[Compile-Time]

I don't have the developer settings enabled.

It shows up as "TourBox Elite Plus" on my end.

[AndyCappDev]

I am just letting you two continue your discussion as this is not a TuxBox specific issue.

[IanMcDee]

Now THAT is interesting! Thanks for taking the time to chime in @Compile-Time that's actually really informative. I'm starting to suspect that I might've gotten an incorrectly flashed unit; I'll forward what I've come across so far to support. Thanks again :D

[AndyCappDev]

One note though... while you are hammering with support, you should mention TuxBox and hint that they should share the format for their profile format so that we can add native profile import/export support to TuxBox so linux users can import Windows profiles! I have emailed them about this and got no response.

But don't feel obligated to do so.