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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Cloud Managed Services Engineer (L2)</title>
<style>
*{
background-color: aliceblue;
}
.container {
max-width: 800px;
margin: 20px auto;
padding: 20px;
background-color: #fff;
border-radius: 8px;
box-shadow: 0 0 10px rgba(0, 0, 0, 0.1);
text-align: center; /* Add text-align center to center-align the content */
}
h1 {
text-align: center; /* Center-align the heading */
}
.apply-now-button {
display: inline-block;
background-color: #007bff;
color: white;
border: none;
padding: 10px 20px;
cursor: pointer;
border-radius: 4px;
transition: background-color 0.3s;
text-decoration: none;
}
.apply-now-button:hover {
background-color: #0056b3;
}
</style>
</head>
<body>
<h1>About the Job</h1>
<p>Want to be a part of our team?</p>
<p>The Cloud Managed Services Engineer (L2) is responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services.</p>
<p>This role may also contribute to / support on project work as and when required.</p>
<h2>Working at NTT</h2>
<h3>Key Roles and Responsibilities:</h3>
<ul>
<li>Proactively monitors the work queues</li>
<!-- Add other responsibilities here -->
</ul>
<h3>Knowledge, Skills and Attributes:</h3>
<ul>
<li>Ability to communicate and work across different cultures and social groups</li>
<!-- Add other skills and attributes here -->
</ul>
<h3>Academic Qualifications and Certifications:</h3>
<ul>
<li>Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience)</li>
<!-- Add other academic qualifications and certifications here -->
</ul>
<h3>Required Experience:</h3>
<ul>
<li>Moderate years of relevant managed services experience</li>
<!-- Add other required experience here -->
</ul>
<h3>Skills Summary:</h3>
<ul>
<li>API Integration</li>
<!-- Add other skills here -->
</ul>
<h2>What will make you a good fit for the role?</h2>
<p>Workplace type: On-site Working</p>
<p>Equal Opportunity Employer</p>
<p>NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.</p>
<div class="container">
<h1>Apply Now</h1>
<p>Click the button below to apply:</p>
<a href="https://forms.gle/XiaPGcz4iFELoPY5A" class="apply-now-button">Apply Now</a>
</div>
</body>
</html>