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Software Inception Report

Group 08 - WebNotes

Summary:

Our mission at WebNotes is enabling students and educators to take better notes on their documents. Bookmark tabs can become cluttered and messy, and notes on paper can get damaged or lost. By taking digital notes with WebNotes, the user is able to create, share, and view sticky notes on any canvas webpage that are always backed up. Our convenient to install Chrome extension allows users to share notes with any student in their classes. Students can create discussions while professors answer questions and give instruction.

Value Proposition:

Our software aims to provide students with a streamlined tool that allows them to easily save and organize online information, which helps them focus on their research and studies rather than spending time sifting through disorganized bookmarks and notes.

Customer Segment:

The primary customer segment includes college students engaged in research-intensive programs. This group requires efficient methods for managing large amounts of information and collaborating on group projects, making them ideal users of our solution.

Interviews Summary

Interview 1

  • Who was interviewed: Chloe Coonrod
  • When: 9/20/2024
  • Customer segment represented: 20-year-old NAU student studying social work with a minor in Spanish.
  • Key insights: Chloe expressed a strong interest in tools that summarize information and help manage research resources.
  • Representative quotes: “If it summarized the information that would be very useful to me.”
  • Assessment:
    • Must have: Easy saving, organization, summarization, and access to information.
    • Nice to have: Collaboration features and sharing information with other students.
    • Don't care: Sticky note functionality, advanced customization.
  • Summary: Chloe’s feedback highlighted the need for efficient tools in managing online information for academic purposes and the usefulness of summarization of content on academic websites.

Interview 2

  • Who was interviewed: Emma Hanson
  • When: 9/21/2024
  • Customer segment represented: 21-year-old ASU student studying environmental science.
  • Key insights: Emma indicated a strong need for a solution that facilitates easy organization and usability for research purposes.
  • Representative quotes: “I’d use it for research and project planning.”
  • Assessment:
    • Must have: Easy saving, organization, and accessibility of information.
    • Nice to have: User-friendly interface and integration with other apps.
    • Don't care: Sharing information with other students, advanced customization.
  • Summary: Emma valued a user-friendly tool that integrates into the academic environment and enhances information management.

Interview 3

  • Who was interviewed: Chad Holdridge
  • When: 9/21/2024
  • Customer segment represented: 21-year-old NAU student studying Film and photography with a minor in psychology.
  • Key insights: Chad indicated that his typing is a bit slow, therefore having a voice recognition feature would be great!
  • Representative quotes: “I would use it for watching videos and taking notes together.”
  • Assessment:
    • Must have: Easy to use, one-click pop-up, summarization, and ability to move the notes window.
    • Nice to have: Voice recognition feature, tabs organization, selecting specific colors for different sets of work.
    • Don't care: Sharing information with other students, advanced customizations.
  • Summary: Chad expressed the requirement for efficient tools in managing online information for his film projects, particularly being able to make notes while watching videos.

Interview 4

  • Who was interviewed: Shivek Dham
  • When: 9/21/2024
  • Customer segment represented: 21-year-old NAU student studying Information Systems Management with a minor in cybersecurity.
  • Key insights: Shivek mentioned that the summarizing feature is the main useful factor for him as he can skim through sentences nicely.
  • Representative quotes: “I would use it if the software is stable, not glitchy.”
  • Assessment:
    • Must have: Stable version, should not be glitchy, color-blind friendly.
    • Nice to have: Copy-paste feature, and the ability to manage notes within separate folders.
    • Don't care: Sticky note functionality, advanced customization.
  • Summary: Shivek emphasized the need for a user-friendly interface that addresses color blindness and provides effective summarization.

Interview 5

  • Who was interviewed: Kaitlyn Dunn
  • When: 9/22/2024
  • Customer segment represented: 20-year-old female NAU student majoring in communications with a minor in journalism.
  • Key insights: Kaitlyn described that an organized way to annotate information on school documents would be beneficial. Being able to switch between private and public notes is very important.
  • Representative quotes: “I see things online all the time that I need to share with others.”, “Being able to export my notes to a Google Doc would be so awesome.”
  • Assessment:
    • Must have: Private notes, export to external file.
    • Nice to have: Like and dislike buttons, “comment stickies.”
    • Don't care: Summarizing specific notes.
  • Summary: Kaitlyn highlighted the utility of sticky notes for online school documents, emphasizing the need for privacy options for assignments.

Interview 6

  • Who was interviewed: Samuel Larson
  • When: 9/21/2024
  • Customer segment represented: 18-year-old male, high school graduate preparing for his first year at university.
  • Key insights: Saving information on a per-class basis would be helpful for things such as teacher office hour times, Zoom meeting links, and Discord server invites.
  • Representative quotes: “An up-vote system could be useful to show what notes are more helpful than others.”, “I think teachers would really like this too.”
  • Assessment:
    • Must have: Like and dislike buttons, sticky notes saved for future reference.
    • Nice to have: Color customization, private notes.
    • Don't care: Summarizing data, exporting notes to a document.
  • Summary: Samuel found that sticky notes for class-related information would enhance engagement and usefulness in the academic context.

Interview 7

  • Who was interviewed: Sean Ly
  • When: 09/21/2024
  • Customer segment represented: NAU student currently attending their junior year studying Software Engineering with a Math Minor. Has various ongoing research projects within the astrophysics department.
  • Key insights: Sean expressed that he did not like to use overcomplicated “flashy” applications and prefers simple lightweight applications.
  • Representative quotes: “Very often, I like to share things more than once.”, “I like doing digital notes.”
  • Assessment:
    • Must have: A simple-to-use interface without cluttering. A sharing feature.
    • Nice to have: Lightweight with minimal features and functionalities.
    • Don't care: Taking notes or storing information.
  • Summary: Sean prioritized simplicity and the ability to share notes over extensive features, noting a lack of interest in Chrome extensions unless they offer new, useful functions.

Interview 8

  • Who was interviewed: Hunter Brookes
  • When: 09/21/2024
  • Customer segment represented: Astrophysics major at NAU, currently in senior year and conducting extensive research.
  • Key insights: A sticky note on a webpage would be useful for research to store keywords.
  • Representative quotes: “Yeah, that way I can check what's on the page.”
  • Assessment:
    • Must have: Ability to have multiple sticky notes and minimize them.
    • Nice to have: A way to group sticky notes into categories.
    • Don't care: Sharing information with others.
  • Summary: Hunter expressed interest in a smooth-running application that supports his research needs with basic sticky note functionality.

Final Value Proposition and Customer Segments

Refined Value Proposition:

WebNotes is an easy-to-use note-sharing extension that helps students stay organized, share notes, and study smarter.

Refined Customer Segments:

Students, professors, and instructors working in learning management systems such as Canvas.