diff --git a/ai-for-service/generative-ai-tools/genai-features-agentai.mdx b/ai-for-service/generative-ai-tools/genai-features-agentai.mdx index 32b673bc6..f37711293 100644 --- a/ai-for-service/generative-ai-tools/genai-features-agentai.mdx +++ b/ai-for-service/generative-ai-tools/genai-features-agentai.mdx @@ -14,20 +14,20 @@ LLM-powered features for Agent AI that enhance agent productivity, utterance gen | Feature | Azure OpenAI Model(s) | OpenAI Model(s) | |---|---|---| -| Agent Coaching | GPT-4o
GPT-4o-mini
GPT-5.4
GPT-5-mini
GPT-5.1
GPT-5.2
GPT-5.4 Mini
GPT-5.4 Nano | GPT-4o
GPT-4o-mini | -| Agent Playbook | GPT-4o
GPT-4o-mini
GPT-5.4
GPT-5-mini
GPT-5.1
GPT-5.2
GPT-5.4 Mini
GPT-5.4 Nano | GPT-4o
GPT-4o-mini | -| Conversation Summary | GPT-5.4
GPT-5-mini
GPT-5.1
GPT-5.2
GPT-5.4 Mini
GPT-5.4 Nano | ❌ | -| Generating Opposite Utterance Suggestions | GPT-3.5 Turbo
GPT-4
GPT-4o-mini
GPT-5.4
GPT-5-mini
GPT-5.1
GPT-5.2
GPT-5.4 Mini
GPT-5.4 Nano | GPT-3.5 Turbo
GPT-4
GPT-4 Turbo
GPT-4o
GPT-4o-mini | -| Generating Similar Answer Suggestions | GPT-3.5
GPT-4
GPT-4o-mini | GPT-3.5 Turbo
GPT-4
GPT-4o-mini | -| Generating Similar Utterance Suggestions | GPT-3.5 Turbo
GPT-4
GPT-4o-mini
GPT-5.4
GPT-5-mini
GPT-5.1
GPT-5.2
GPT-5.4 Mini
GPT-5.4 Nano | GPT-3.5 Turbo
GPT-4
GPT-4 Turbo
GPT-4o
GPT-4o-mini | -| Sentiment Analysis | GPT-4o
GPT-4o-mini
GPT-5.4
GPT-5-mini
GPT-5.1
GPT-5.2
GPT-5.4 Mini
GPT-5.4 Nano | GPT-4o
GPT-4o-mini | +| Agent Coaching | GPT-4o
GPT-4o-mini
GPT-5.4
GPT-5-mini
GPT-5.1
GPT-5.2
GPT-5.4 Mini
GPT-5.4 Nano | GPT-4o
GPT-4o-mini | +| Agent Playbook | GPT-4o
GPT-4o-mini
GPT-5.4
GPT-5-mini
GPT-5.1
GPT-5.2
GPT-5.4 Mini
GPT-5.4 Nano | GPT-4o
GPT-4o-mini | +| Conversation Summary | GPT-5.4
GPT-5-mini
GPT-5.1
GPT-5.2
GPT-5.4 Mini
GPT-5.4 Nano | ❌ | +| Generating Opposite Utterance Suggestions | GPT-3.5 Turbo
GPT-4
GPT-4o-mini
GPT-5.4
GPT-5-mini
GPT-5.1
GPT-5.2
GPT-5.4 Mini
GPT-5.4 Nano | GPT-3.5 Turbo
GPT-4
GPT-4 Turbo
GPT-4o
GPT-4o-mini | +| Generating Similar Answer Suggestions | GPT-3.5
GPT-4
GPT-4o-mini | GPT-3.5 Turbo
GPT-4
GPT-4o-mini | +| Generating Similar Utterance Suggestions | GPT-3.5 Turbo
GPT-4
GPT-4o-mini
GPT-5.4
GPT-5-mini
GPT-5.1
GPT-5.2
GPT-5.4 Mini
GPT-5.4 Nano | GPT-3.5 Turbo
GPT-4
GPT-4 Turbo
GPT-4o
GPT-4o-mini | +| Sentiment Analysis | GPT-4o
GPT-4o-mini
GPT-5.4
GPT-5-mini
GPT-5.1
GPT-5.2
GPT-5.4 Mini
GPT-5.4 Nano | GPT-4o
GPT-4o-mini | **Anthropic, Google Gemini, Custom LLM, and XO GPT** -| Feature | Anthropic
Claude Opus 4.6
Claude Sonnet 4.6
Claude Sonnet 4.5
Claude Haiku 4.5
| Google Gemini
Gemini 2.5 Pro
Gemini 2.5 Flash
Gemini 2.5 Flash-Lite
Gemini 3.1 Pro Preview
Gemini 3 Flash Preview
| Custom LLM | XO GPT | +| Feature | Anthropic
Claude Opus 4.6
Claude Sonnet 4.6
Claude Sonnet 4.5
Claude Haiku 4.5
| Google Gemini
Gemini 2.5 Pro
Gemini 2.5 Flash
Gemini 2.5 Flash-Lite
Gemini 3.1 Pro Preview
Gemini 3 Flash Preview
| Custom LLM | XO GPT | |---|:---:|:---:|:---:|:---:| | Agent Coaching | ✅ | ✅ | ✅ | ❌ | | Agent Playbook | ✅ | ✅ | ✅ | ❌ |