Full windows crash and reboot whilst streaming 9070XT

[JordansGhost]

Is there an existing issue for this?

• I have searched the existing issues

Is your issue described in the documentation?

• I have read the documentation

Is your issue present in the latest beta/pre-release?

I'm too lazy to test

Describe the Bug

Since installing the latest version of sunshine / moonlight it crashes my display driver on the Radeon RX 9070XT whilst streaming to XBOX client. This happens within minutes of playing games like crimson desert. System is stable when not streaming and playing the same game.

Using latest Windows 11 patched version, latest Radeon drivers (June 22 2026 release).

Expected Behavior

Not crash....

Additional Context

The system crashes and reboots and the 9070XT display driver goes disabled in windows 11 device manager. It wont let me enable it again until I quit sunshine running on the PC then it re-enables just fine.

Host Operating System

Windows

Operating System Version

Windows 11 Pro Version 10.0.26200 Build 26200

Architecture

amd64/x86_64

Package

Windows - msi installer (recommended)

GPU Type

AMD

GPU Model

ASRock RX 9070 XT

GPU Driver/Mesa Version

26.6.2

Capture Method

No response

Apps

Log output

Online logs

No response

[ReenigneArcher]

logs?

[JordansGhost]

logs?

Not sure how to get them. I am just trying to install the release candidate of Sunshine to see if that helps. If someone can point me to a guide where I can get the logs ill attach them.

[ReenigneArcher]

log files are saved into the Sunshine install directory

[ViperelB]

Same issue on a RX 5500XT, while using latest Sunshine versions, certain games just crash the video driver or causing a Windows bugcheck kernel crash at randomly times, usually after a few hours of streaming. This is the only error i see in the log at the time it happened.

[2026-06-24 11:16:56.452]: Info: [D3D11VA @ 000001ed1d923f00] AMF via D3D11.
[2026-06-24 11:16:56.454]: Error: [av1_amf @ 000001ed0db2c680] CreateComponent(AMFVideoEncoderHW_AV1) failed with error 30
[2026-06-24 11:16:56.455]: Error: Could not open codec [av1_amf]: Encoder not found

sunshine.log

[JordansGhost]

I've updated windows to the latest version (July preview update) and also uninstalled and reinstalled sunshine using the june 24(ish) pre release. 2 hours streaming without crash but audio did still go funny a couple of times (robotic). One thing I noticed is that after the sunshine update which had breaking changes there were two entries in add remove programs as if it didnt upgrade properly. I only have one after the uninstall of both entries and reinstall of the pre-release.

[ReenigneArcher]

One thing I noticed is that after the sunshine update which had breaking changes there were two entries in add remove programs as if it didnt upgrade properly.

Probably used two different installers. We have msi and exe installers, try to stick with just one version.