From 7fc356f6d78b9c48bb1c850652afeb612693b294 Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Fri, 15 May 2026 16:05:33 +0000 Subject: [PATCH] Add caveats for passive channel listening Add tips about: - Ensuring bot is added to channels before enabling monitoring - Customizing behavior via PROMPTLESS.md in Agent KB --- .../configuring-promptless/triggers/slack-messages.mdx | 8 ++++++++ 1 file changed, 8 insertions(+) diff --git a/src/content/docs/docs/configuring-promptless/triggers/slack-messages.mdx b/src/content/docs/docs/configuring-promptless/triggers/slack-messages.mdx index d7fe1bd9..ada35145 100644 --- a/src/content/docs/docs/configuring-promptless/triggers/slack-messages.mdx +++ b/src/content/docs/docs/configuring-promptless/triggers/slack-messages.mdx @@ -86,6 +86,10 @@ This setting applies organization-wide to all Slack threads. You can optionally enable passive listening for specific channels. When enabled, Promptless will automatically monitor conversations in your selected channels and create documentation suggestions when threads become inactive. + +Make sure the Promptless bot is added to any channel you want to monitor. Promptless cannot view messages in channels where it hasn't been invited. + + To enable passive listening: 1. Edit your Slack trigger project @@ -97,6 +101,10 @@ To enable passive listening: Passive listening is completely opt-in and only applies to channels you explicitly select. Promptless cannot access private channels unless it has been specifically invited to those channels. + +If you want Promptless to follow specific instructions when processing messages in a monitored channel, add those instructions to your [Agent KB](https://app.gopromptless.ai/settings/knowledge) in the `PROMPTLESS.md` file. By default, Promptless uses its best judgment to decide what should be documented, but custom instructions can help tailor the output for your needs. + + ## Configuration Configure Slack triggers in your [project settings](https://app.gopromptless.ai/projects):