diff --git a/gradle.properties b/gradle.properties
index 28df0cf2..abff4f7a 100644
--- a/gradle.properties
+++ b/gradle.properties
@@ -1 +1 @@
-version=6.0.30
+version=6.0.31
diff --git a/src/main/kotlin/dev/slne/surf/discord/faq/Faq.kt b/src/main/kotlin/dev/slne/surf/discord/faq/Faq.kt
index 857d74bb..b82b8f51 100644
--- a/src/main/kotlin/dev/slne/surf/discord/faq/Faq.kt
+++ b/src/main/kotlin/dev/slne/surf/discord/faq/Faq.kt
@@ -98,5 +98,10 @@ enum class Faq(
         translatable("faq.command.questions.how-to-whitelist.question"),
         translatable("faq.command.questions.how-to-whitelist.answer"),
         "gifs/wl-gif.gif"
-    )
+    ),
+    PING_PONG(
+        "ping-pong",
+        translatable("faq.command.questions.ping-pong.question"),
+        translatable("faq.command.questions.ping-pong.answer")
+    ),
 }
\ No newline at end of file
diff --git a/src/main/kotlin/dev/slne/surf/discord/faq/command/FaqCommand.kt b/src/main/kotlin/dev/slne/surf/discord/faq/command/FaqCommand.kt
index b8b89950..0d51ebea 100644
--- a/src/main/kotlin/dev/slne/surf/discord/faq/command/FaqCommand.kt
+++ b/src/main/kotlin/dev/slne/surf/discord/faq/command/FaqCommand.kt
@@ -2,12 +2,17 @@ package dev.slne.surf.discord.faq.command
 
 import com.github.benmanes.caffeine.cache.Caffeine
 import dev.slne.surf.discord.command.*
-import dev.slne.surf.discord.dsl.embed
 import dev.slne.surf.discord.faq.Faq
 import dev.slne.surf.discord.messages.translatable
 import dev.slne.surf.discord.permission.DiscordPermission
 import dev.slne.surf.discord.permission.hasPermission
 import dev.slne.surf.discord.util.Colors
+import net.dv8tion.jda.api.components.container.Container
+import net.dv8tion.jda.api.components.container.ContainerChildComponent
+import net.dv8tion.jda.api.components.mediagallery.MediaGallery
+import net.dv8tion.jda.api.components.mediagallery.MediaGalleryItem
+import net.dv8tion.jda.api.components.separator.Separator
+import net.dv8tion.jda.api.components.textdisplay.TextDisplay
 import net.dv8tion.jda.api.events.interaction.command.SlashCommandInteractionEvent
 import net.dv8tion.jda.api.utils.FileUpload
 import org.springframework.stereotype.Component
@@ -41,7 +46,8 @@ import kotlin.time.toJavaDuration
                 CommandChoice("how-to-join", "how-to-join"),
                 CommandChoice("ask", "ask"),
                 CommandChoice("missing-information", "missing-information"),
-                CommandChoice("how-to-whitelist", "how-to-whitelist")
+                CommandChoice("how-to-whitelist", "how-to-whitelist"),
+                CommandChoice("ping-pong", "ping-pong")
             ]
         ),
         CommandOption(
@@ -49,6 +55,12 @@ import kotlin.time.toJavaDuration
             "Der Benutzer, für den die Frage angezeigt wird",
             CommandOptionType.USER,
             false
+        ),
+        CommandOption(
+            "info",
+            "Zeigt das FAQ nur dir selbst an",
+            CommandOptionType.BOOLEAN,
+            false
         )
     ]
 )
@@ -57,10 +69,30 @@ class FaqCommand : SlashCommand {
         .expireAfterWrite(30.seconds.toJavaDuration())
         .build<Long, Pair<Faq, Long>>()
 
+    private fun faqComponent(faq: Faq, userMention: String? = null): Container {
+        val components = mutableListOf<ContainerChildComponent>()
+
+        if (userMention != null) {
+            components += TextDisplay.of(userMention)
+            components += Separator.createDivider(Separator.Spacing.SMALL)
+        }
+
+        components += TextDisplay.of("## ${faq.question}")
+        components += TextDisplay.of(faq.answer)
+
+        faq.attachmentPath?.let(::File)?.let { file ->
+            components += Separator.createDivider(Separator.Spacing.LARGE)
+            components += MediaGallery.of(MediaGalleryItem.fromFile(FileUpload.fromData(file)))
+        }
+
+        return Container.of(components).withAccentColor(Colors.INFO)
+    }
+
     override suspend fun execute(event: SlashCommandInteractionEvent) {
         val interaction = event.interaction
         val question = interaction.getOption("question")?.asString ?: return
         val user = interaction.getOption("user")?.asUser
+        val info = interaction.getOption("info")?.asBoolean ?: false
         val faq = Faq.entries.find { it.id == question }
 
         if (!event.member.hasPermission(DiscordPermission.COMMAND_FAQ)) {
@@ -76,6 +108,15 @@ class FaqCommand : SlashCommand {
             return
         }
 
+        if (info) {
+            event.replyComponents(faqComponent(faq))
+                .useComponentsV2()
+                .setEphemeral(true)
+                .queue()
+
+            return
+        }
+
         if (faqCache.asMap()
                 .any { it.value.first == faq && it.value.second == event.messageChannel.idLong }
         ) {
@@ -85,38 +126,17 @@ class FaqCommand : SlashCommand {
 
         faqCache.put(System.currentTimeMillis(), faq to event.messageChannel.idLong)
 
-        val file = faq.attachmentPath?.let(::File)
-
         if (user != null) {
-            event.reply(user.asMention).setEmbeds(embed {
-                title = faq.question
-                description = faq.answer
-                color = Colors.INFO
-
-                if (file != null) {
-                    image = "attachment://${file.name}"
-                }
-            }).apply {
-                if (file != null) {
-                    addFiles(FileUpload.fromData(file))
-                }
-            }.queue()
+            event.replyComponents(faqComponent(faq, user.asMention))
+                .useComponentsV2()
+                .mention(user)
+                .queue()
 
             return
         }
 
-        event.replyEmbeds(embed {
-            title = faq.question
-            description = faq.answer
-            color = Colors.INFO
-
-            if (file != null) {
-                image = "attachment://${file.name}"
-            }
-        }).apply {
-            if (file != null) {
-                addFiles(FileUpload.fromData(file))
-            }
-        }.queue()
+        event.replyComponents(faqComponent(faq))
+            .useComponentsV2()
+            .queue()
     }
-}
\ No newline at end of file
+}
diff --git a/src/main/kotlin/dev/slne/surf/discord/ticket/deadline/ReplyDeadlineService.kt b/src/main/kotlin/dev/slne/surf/discord/ticket/deadline/ReplyDeadlineService.kt
index a861843c..20949048 100644
--- a/src/main/kotlin/dev/slne/surf/discord/ticket/deadline/ReplyDeadlineService.kt
+++ b/src/main/kotlin/dev/slne/surf/discord/ticket/deadline/ReplyDeadlineService.kt
@@ -8,6 +8,7 @@ import dev.slne.surf.discord.ticket.Ticket
 import dev.slne.surf.discord.ticket.database.deadline.DeadlineNotifyRepository
 import dev.slne.surf.discord.ticket.database.deadline.ReplyDeadline
 import dev.slne.surf.discord.ticket.database.deadline.ReplyDeadlineRepository
+import dev.slne.surf.discord.ticket.database.ticket.TicketRepository
 import dev.slne.surf.discord.util.Colors
 import kotlinx.coroutines.CancellationException
 import kotlinx.coroutines.launch
@@ -27,6 +28,7 @@ class ReplyDeadlineService(
     private val jda: JDA,
     private val replyDeadlineRepository: ReplyDeadlineRepository,
     private val deadlineNotifyRepository: DeadlineNotifyRepository,
+    private val ticketRepository: TicketRepository,
 ) {
 
     suspend fun createDeadline(ticket: Ticket, target: User, setBy: User, deadline: OffsetDateTime) {
@@ -69,6 +71,9 @@ class ReplyDeadlineService(
         val deleted = replyDeadlineRepository.delete(deadline.id)
         if (!deleted) return
 
+        val ticket = ticketRepository.getTicketById(deadline.ticketId)
+        if (ticket == null || ticket.isClosed()) return
+
         try {
             if (deadlineNotifyRepository.isEnabled(deadline.setById)) {
                 notifyDeadlineCreator(deadline)
diff --git a/src/main/resources/messages.properties b/src/main/resources/messages.properties
index f3db192f..dc83574d 100644
--- a/src/main/resources/messages.properties
+++ b/src/main/resources/messages.properties
@@ -283,6 +283,15 @@ Bitte überprüfe noch einmal, ob du uns alle wichtigen Informationen mitgeteilt
 • **Server**, auf dem es aufgetreten ist\n\
 • **Koordinaten** (z. B. `110 64 60`)\n\
 • **Dimension** (z. B. `Overworld`)\n\
-• **Eine genaue Beschreibung des Problems**
+• **Eine genaue Beschreibung des Problems**\n\
+• **Zeitraumangabe** (z. B. `Gestern 12:30 Uhr bis 13:30 Uhr`)
 faq.command.questions.how-to-whitelist.question=Wie werde ich gewhitelisted?
 faq.command.questions.how-to-whitelist.answer=Um auf dem Survival-Server gewhitelisted zu werden, gehe in <#1124438644523012234> und klicke dort auf **„Whitelist erstellen“**.\n\nAnschließend öffnet sich ein Formular, in das du deinen **Minecraft-Namen** eintragen musst. Achte darauf, dass dein Name korrekt geschrieben ist.\n\nSobald du das Formular absendest, wirst du automatisch gewhitelisted und kannst dem Server beitreten.
+faq.command.questions.ping-pong.question=Antwortzeiten & Pings – das solltet ihr wissen!
+faq.command.questions.ping-pong.answer=Warum antwortet das Serverteam nicht sofort?\n\
+  - Das Serverteam arbeitet ehrenamtlich in seiner Freizeit.\n\
+  - Wir bemühen uns, bei Problemen und Anliegen so schnell wie möglich zu helfen.\n\
+  - Pings sind nicht notwendig – das Team sieht alle Nachrichten und Tickets.\n\
+  - Pings beschleunigen nichts, sie können die Bearbeitung sogar verzögern.\n\
+  - Bitte habt etwas Geduld und wartet auf eine Antwort.\n\n\
+  Vielen Dank für euer Verständnis und eure Rücksichtnahme.
\ No newline at end of file