| Field | Type | Required | Description | Example |
|---|---|---|---|---|
Id |
string | ➖ | Unique identifier | 8187e5da-dc77-475e-9949-af0f1fa4e4e3 |
RemoteId |
string | ➖ | Provider's unique identifier | 8187e5da-dc77-475e-9949-af0f1fa4e4e3 |
TicketId |
string | ➖ | The reference ticket ID the attachment belongs to | ticket-001 |
UserId |
string | ➖ | The user who uploaded the file | user-001 |
FileName |
string | ➖ | The name of the file | file.pdf |
FileFormat |
TicketingAttachmentResultFileFormat | ➖ | The type of the file | |
FileUrl |
string | ➖ | The resource URL of the file | https://example.com/files/screenshot.png |
Size |
double | ➖ | The size of the file | 1024 |
CreatedAt |
DateTime | ➖ | The timestamp when the record was created | 2021-01-01T01:01:01.000Z |
UpdatedAt |
DateTime | ➖ | The timestamp when the record was last updated | 2021-01-01T01:01:01.000Z |
