| Field | Type | Required | Description | Example |
|---|---|---|---|---|
id |
JsonNullable<String> | ➖ | Unique identifier | 8187e5da-dc77-475e-9949-af0f1fa4e4e3 |
remoteId |
JsonNullable<String> | ➖ | Provider's unique identifier | 8187e5da-dc77-475e-9949-af0f1fa4e4e3 |
ticketId |
JsonNullable<String> | ➖ | The reference ticket ID the attachment belongs to | ticket-001 |
userId |
JsonNullable<String> | ➖ | The user who uploaded the file | user-001 |
fileName |
JsonNullable<String> | ➖ | The name of the file | file.pdf |
fileFormat |
JsonNullable<TicketingAttachmentFileFormat> | ➖ | The type of the file | |
fileUrl |
JsonNullable<String> | ➖ | The resource URL of the file | https://example.com/files/screenshot.png |
size |
JsonNullable<Double> | ➖ | The size of the file | 1024 |
createdAt |
OffsetDateTime | ➖ | The timestamp when the record was created | 2021-01-01T01:01:01.000Z |
updatedAt |
OffsetDateTime | ➖ | The timestamp when the record was last updated | 2021-01-01T01:01:01.000Z |
