| Field | Type | Required | Description | Example |
|---|---|---|---|---|
id |
JsonNullable<String> | ➖ | Unique identifier | 8187e5da-dc77-475e-9949-af0f1fa4e4e3 |
remoteId |
JsonNullable<String> | ➖ | Provider's unique identifier | 8187e5da-dc77-475e-9949-af0f1fa4e4e3 |
ticketId |
String | ✔️ | The ticket ID associated with the comment | ticket-001 |
userId |
JsonNullable<String> | ➖ | The user who created the comment | user-001 |
internal |
JsonNullable<TicketingCommentInternal> | ➖ | Whether the comment is internal | false |
content |
List<TicketingContent> | ➖ | Array of content associated with the comment | |
createdAt |
OffsetDateTime | ➖ | The timestamp when the record was created | 2021-01-01T01:01:01.000Z |
updatedAt |
OffsetDateTime | ➖ | The timestamp when the record was last updated | 2021-01-01T01:01:01.000Z |