| Field | Type | Required | Description | Example |
|---|---|---|---|---|
unifiedCustomFields |
array<string, mixed> | ➖ | Custom Unified Fields configured in your StackOne project | { "my_project_custom_field_1": "REF-1236", "my_project_custom_field_2": "some other value" } |
title |
?string | ➖ | The title or subject of the ticket | System outage in production environment |
reporters |
array<string> | ➖ | Users who reported the ticket | [ "user-001", "user-002" ] |
assignees |
array<string> | ➖ | Agents assigned to the ticket | [ "user-001", "user-002" ] |
content |
array<Components\TicketingContent> | ➖ | Array of content associated with the ticket | |
parentId |
?string | ➖ | ID of the parent ticket if this is a sub-ticket | ticket-002 |
priority |
?Components\TicketingTicketUpdateRequestDtoPriority | ➖ | Priority of the ticket | |
tags |
array<string> | ➖ | The tags of the ticket | [ "tag-001", "tag-002" ] |
projectId |
?string | ➖ | Project the ticket belongs to | project-001 |
componentIds |
?string | ➖ | Components to associate with the ticket | [ "component-001", "component-002" ] |
status |
?Components\TicketingTicketUpdateRequestDtoStatus | ➖ | Current status of the ticket |