| Field | Type | Required | Description | Example |
|---|---|---|---|---|
id |
?string | ➖ | Unique identifier | 8187e5da-dc77-475e-9949-af0f1fa4e4e3 |
remoteId |
?string | ➖ | Provider's unique identifier | 8187e5da-dc77-475e-9949-af0f1fa4e4e3 |
type |
?Components\TicketingUserType | ➖ | N/A | |
name |
?string | ➖ | John Doe | John Doe |
primaryEmail |
?string | ➖ | The user's primary email address | john.doe@example.com |
primaryPhone |
?string | ➖ | The user's primary phone number | 555-5555-5555 |
username |
?string | ➖ | The username of the user in the provider system | johndoe |
active |
bool|Components\TicketingUserActive2|null | ➖ | If the user is active | true |
firstName |
?string | ➖ | The first name of the user | John |
lastName |
?string | ➖ | The last name of the user | Doe |
customerAccountReference |
?string | ➖ | The unique account reference assigned as an external user (e.g. the customer account identifier registered on the customer-facing site or portal) | JohnDoe123 |
createdAt |
\DateTime | ➖ | The timestamp when the record was created | 2021-01-01T01:01:01.000Z |
updatedAt |
\DateTime | ➖ | The timestamp when the record was last updated | 2021-01-01T01:01:01.000Z |