| Field | Type | Required | Description | Example |
|---|---|---|---|---|
created_at |
Date | ➖ | The timestamp when the record was created | 2021-01-01T01:01:01.000Z |
file_format |
T.nilable(Models::Shared::TicketingAttachmentFileFormat) | ➖ | The type of the file | |
file_name |
T.nilable(::String) | ➖ | The name of the file | file.pdf |
file_url |
T.nilable(::String) | ➖ | The resource URL of the file | https://example.com/files/screenshot.png |
id |
T.nilable(::String) | ➖ | Unique identifier | 8187e5da-dc77-475e-9949-af0f1fa4e4e3 |
remote_id |
T.nilable(::String) | ➖ | Provider's unique identifier | 8187e5da-dc77-475e-9949-af0f1fa4e4e3 |
size |
T.nilable(::Float) | ➖ | The size of the file | 1024 |
ticket_id |
T.nilable(::String) | ➖ | The reference ticket ID the attachment belongs to | ticket-001 |
updated_at |
Date | ➖ | The timestamp when the record was last updated | 2021-01-01T01:01:01.000Z |
user_id |
T.nilable(::String) | ➖ | The user who uploaded the file | user-001 |
