Unable to get the offer in We-Retail page

[brunob15]

Hi!

I completed all steps in the tutorial but I'm not able to see the message "Hi! It seems you were trying to buy..." when I navigate to we-retail.

I get the trigger executed, my webhook is properly called and the user profile is properly updated through Target API from my webhook.

This is the batch being sent from the webhook to Target API:

pcId,mcId,trProducts,trPrices,trLink,trThumb,trOffer,trCoupon
aab5c29b49764e3a8a861904a47bf291.17_0,85873594577024071332555981770939565448,Some shorts,39,http://localhost:4502/content/we-retail/us/en/products/men/shorts/slot-canyon-active-shorts.html#mehisusls-L,http://localhost:4502/content/we-retail/us/en/products/men/shorts/slot-canyon-active-shorts/jcr:content/root/product/mehisusls-l/image.thumbnail.64.transparent.png/1473680881374.png,5,ADBETGT5OFF

And this is what I get when I hit the Target API to get the profile (endpoint ...tt.omtrdc.net/rest/v1/profiles):

{
	"client": "xxx",
	"visitorId": "xxx",
	"modifiedAt": "2020-04-02T16:04:03.078-04:00",
	"profileAttributes": {
		"trCoupon": {
			"value": "ADBETGT5OFF",
			"modifiedAt": "2020-04-02T16:04:03.078-04:00"
		},
		"trPrices": {
			"value": "39",
			"modifiedAt": "2020-04-02T16:04:03.078-04:00"
		},
		"mcId": {
			"value": "xxx",
			"modifiedAt": "2020-04-02T16:04:03.078-04:00"
		},
		"trProducts": {
			"value": "Some shorts",
			"modifiedAt": "2020-04-02T16:04:03.078-04:00"
		},
		"trThumb": {
			"value": "http://localhost:4502/content/we-retail/us/en/products/men/shorts/slot-canyon-active-shorts/jcr:content/root/product/mehisusls-l/image.thumbnail.64.transparent.png/1473680881374.png",
			"modifiedAt": "2020-04-02T16:04:03.078-04:00"
		},
		"trLink": {
			"value": "http://localhost:4502/content/we-retail/us/en/products/men/shorts/slot-canyon-active-shorts.html#mehisusls-L",
			"modifiedAt": "2020-04-02T16:04:03.078-04:00"
		},
		"trOffer": {
			"value": "5",
			"modifiedAt": "2020-04-02T16:04:03.078-04:00"
		}
	}
}

This is how my audience is set up:

And these are the customer attributes:

With this configuration I am not seeing the message in we-retail as you can see:

But if I change my audience to this:

Then I do can see the message:

Any clue on what could be going on here? Something I could be missing?

Thank you!

[sarahxxu]

@hirenoble could you take a look?

[sarahxxu]

@brunob15 are you referring to https://github.com/adobeio/adobeio-solutions-documentation/blob/master/Cross-platform-Targeting-with-Adobe-Audience-Manager.md?

[brunob15]

@brunob15 are you referring to https://github.com/adobeio/adobeio-solutions-documentation/blob/master/Cross-platform-Targeting-with-Adobe-Audience-Manager.md?

Yes! Thank you 🙂

[brunob15]

Did you have to create customer attributes (from a csv file) in order to have the visitor profile attributes available in Target? I did that because otherwise I could not see any of them here:

Coming back to my original question, why could Target not be finding the profile attributes if I see them from Target API by sending the pcId to endpoint .tt.omtrdc.net/rest/v1/profiles/? I'm still facing that issue.

Thank you! @hirenoble @sarahxxu