The site had two messaging entry points:
/en/messaging/dashboard/
/en/secure/inbox/
Both represented messaging but used different layouts and behavior, resulting in inconsistent UX, no clear visual cue for new messages, and lack of proper starred messages access.

The site had two messaging entry points:
/en/messaging/dashboard/
/en/secure/inbox/
Both represented messaging but used different layouts and behavior, resulting in inconsistent UX, no clear visual cue for new messages, and lack of proper starred messages access.