Skip to content

Issue with "Slack v3" in @site/docs/reference/integrations/slack-v3.md #1822

@yossiai-sys

Description

@yossiai-sys

Hi,

We’re experiencing an issue where a SlackAskV3 task in an XSIAM playbook does not enter a pending state and does not wait for the analyst’s response.
The message is sent to Slack successfully, the buttons appear, and analysts can click them - but the playbook continues immediately without pausing for input.

We verified that:

The task is configured as an Ask task and set to wait for user response

Slack integration is connected and responding

The Slack message and interactive buttons are delivered correctly

We're using this task to communicate with analysts, but the fact that the task isn't waiting - preventing us from using it.

Could you please advise?
We would appreciate guidance on whether this is a configuration issue, a known limitation, or a bug.

Thanks in advance.

Metadata

Metadata

Assignees

Labels

No labels
No labels

Type

No type

Projects

No projects

Milestone

No milestone

Relationships

None yet

Development

No branches or pull requests

Issue actions