NuGet failing with Response status code does not indicate success: 503 (Service Unavailable)

[jkotas]

Build

https://dev.azure.com/dnceng-public/public/_build/results?buildId=300923&view=results

Build leg reported

Build / Installer Build and Test coreclr windows_x86 Debug / Build

Pull Request

dotnet/runtime#78801

Action required for the engineering services team

To triage this issue (First Responder / @dotnet/dnceng):

• Open the failing build above and investigate
• Add a comment explaining your findings

If this is an issue that is causing build breaks across multiple builds and would get benefit from being listed on the build analysis check, follow the next steps:

1. Add the label "Known Build Error"
2. Edit this issue and add an error string in the Json below that can help us match this issue with future build breaks. You should use the known issues documentation

{
   "ErrorMessage" : "Failed to retrieve information about",
   "BuildRetry": true
}

Release Note Category

• Feature changes/additions
• Bug fixes
• Internal Infrastructure Improvements

Release Note Description

Additional information about the issue reported

No response

Report

Build	Repository	Step Name	Console log	Pull Request
1466667	dotnet/roslyn	Restore	Log
3001446	dotnet-dotnet	Build	Log
3001064	dotnet-templating	Windows Build / Publish	Log	#61762
3000933	dotnet-templating	Windows Build / Publish	Log	#61762
1464279	dotnet/runtime	Build product	Log	dotnet/runtime#129299
1462571	dotnet/roslyn	Build	Log	dotnet/roslyn#84126
1462356	dotnet/maui	Provision JDK	Log	dotnet/maui#35901
1462467	dotnet/runtime	Build	Log	dotnet/runtime#129355
2999244	dotnet-dotnet	Build	Log
1462496	dotnet/performance	Run performance job script	Log
1462073	dotnet/sdk	Build	Log	dotnet/sdk#54750
1462070	dotnet/sdk	Build	Log	dotnet/sdk#54674
2999133	dotnet-performance	Run performance job script	Log
2998971	dotnet-aspnetcore	Run build.sh	Log	#61636
1459065	dotnet/sdk	Build	Log	dotnet/sdk#54671
2998131	dotnet-dotnet	Prep the Build	Log
2998425	dotnet-performance	Run performance job script	Log
2998360	dotnet-dotnet	Build	Log
2998337	dotnet-dotnet	Build (azurelinuxX64CrossContainer)	Log
1460234	dotnet/sdk	Build	Log	dotnet/sdk#54670
2998321	dotnet-installer	Build	Log
2997995	dotnet-dotnet	Build	Log
1460147	dotnet/sdk	Build	Log
1460254	dotnet/aspnetcore	Run build.sh	Log	dotnet/aspnetcore#67162
1459976	dotnet/runtime	Build managed product components and packages	Log
1459996	dotnet/aspnetcore	Run build.sh	Log	dotnet/aspnetcore#67155
1459835	dotnet/runtime	Build managed product components and packages	Log	dotnet/runtime#128218
1459774	dotnet/runtime	Build product	Log	dotnet/runtime#129215
1459629	dotnet/runtime	Build Tests	Log
2997950	dotnet-runtime	Build product	Log
1459622	dotnet/runtime	Build and generate native prerequisites	Log
1459525	dotnet/runtime	Build product	Log	dotnet/runtime#129285
2997883	dotnet-runtime	Build product	Log	#61948
1459474	dotnet/sdk	🟣 Queue Tests	Log	dotnet/sdk#54704
2997863	dotnet-performance	Run performance job script	Log
1459377	dotnet/runtime	Copy native test components to test output folder	Log	dotnet/runtime#129249
1459424	dotnet/runtime	Build product	Log
1459280	dotnet/runtime	Build product	Log	dotnet/runtime#123138
2997796	dotnet-templating	Windows Build / Publish	Log	#61762
1459271	dotnet/runtime	Build product	Log	dotnet/runtime#129282
1458940	dotnet/runtime	Build product	Log
1459189	dotnet/runtime	Build product	Log	dotnet/runtime#129233
2997746	dotnet-aspnetcore	Run build.sh	Log	#61208
1459228	dotnet/aspnetcore	Build	Log	dotnet/aspnetcore#64404
1459219	dotnet/aspnetcore	Run build.sh	Log	dotnet/aspnetcore#67147
1459055	dotnet/runtime	Build product	Log	dotnet/runtime#129279
1459040	dotnet/sdk	🟣 Build	Log	dotnet/sdk#54679
1458982	dotnet/runtime	Send to Helix	Log	dotnet/runtime#129002
1458800	dotnet/runtime	Build product	Log	dotnet/runtime#129268
1458778	dotnet/runtime	Build product	Log	dotnet/runtime#127190
1458362	dotnet/runtime	Build product	Log	dotnet/runtime#129189
1458769	dotnet/runtime	Build product	Log	dotnet/runtime#129203
1458751	dotnet/runtime	Build product	Log	dotnet/runtime#129197
2997464	dotnet-aspnetcore	Run build.sh	Log
1458569	dotnet/runtime	Build Tests	Log	dotnet/runtime#126845
1458713	dotnet/runtime	Build product	Log	dotnet/runtime#129260
1458719	dotnet/aspnetcore	Run build.sh	Log	dotnet/aspnetcore#67144
1458073	dotnet/runtime	Build product	Log	dotnet/runtime#129058
2997353	dotnet-sdk	🟣 Build	Log
1458560	dotnet/sdk	🟣 Build	Log	dotnet/sdk#54606
1458413	dotnet/runtime	Build product	Log	dotnet/runtime#129080
1458404	dotnet/aspnetcore	Build	Log
1458355	dotnet/runtime	Build product	Log	dotnet/runtime#129189
1457299	dotnet/runtime	Build product	Log
2995937	dotnet-sdk	🟣 Build	Log
2995586	dotnet-maui	Provision JDK	Log
1455317	dotnet/runtime	Build product	Log	dotnet/runtime#129150
2995505	dotnet-dotnet	Build (azurelinuxArm64CrossContainer)	Log
1455320	dotnet/maui	Provision JDK	Log	dotnet/maui#35239
1455316	dotnet/maui	Provision JDK	Log	dotnet/maui#35364
1455313	dotnet/maui	Provision JDK	Log
2995298	dotnet-dotnet	Build	Log
1454595	dotnet/sdk	Build	Log	dotnet/sdk#54642
2995493	dotnet-dotnet	Build (azurelinuxX64CrossContainer)	Log
2995420	dotnet-maui	Run Integration Tests - Blazor	Log
1454264	dotnet/sdk	🟣 Build	Log	dotnet/sdk#54639
1453590	dotnet/sdk	Build	Log	dotnet/sdk#54570
1453587	dotnet/sdk	Build	Log	dotnet/sdk#54452
1452486	dotnet/sdk	🟣 Build	Log	dotnet/sdk#54506
2995275	dotnet-maui	Run Integration Tests - AOT	Log
2995285	dotnet-runtime	Build native test components	Log	#60854
1455236	dotnet/maui	🛠️ Build BuildTasks	Log	dotnet/maui#35201
2995441	dotnet-performance	Run performance job script	Log
2995302	dotnet-runtime	Build product	Log	#61906
2995349	dotnet-dotnet	Build	Log	#61908
1455189	dotnet/maui	Build the samples	Log
1455188	dotnet/maui	Provision JDK	Log
2995283	dotnet-dotnet	Build	Log
2993148	dotnet-templating	Windows Build / Publish	Log	#61762
2993031	dotnet-templating	Windows Build / Publish	Log	#61762
2992683	dotnet-dotnet	Build	Log
2992222	dotnet-dotnet	Build	Log
2992006	dotnet-dotnet	Build (azurelinuxArmMuslCrossContainer)	Log
2992003	dotnet-dotnet	Build	Log
1449010	dotnet/maui	Controls (v18.5) Border,BoxView,Brush,Button	Log
2991390	dotnet-templating	Windows Build / Publish	Log	#61762
1445444	dotnet/sdk	🟣 Build	Log	dotnet/sdk#54553
1445403	dotnet/sdk	🟣 Run TestBuild Tests	Log	dotnet/sdk#53944
1443916	dotnet/runtime	Build product	Log	dotnet/runtime#128851
2989666	dotnet-performance	Run performance job script	Log
Displaying 100 of 127 results

Build	Repository	Test	Pull Request
3001065	dotnet-sdk	Microsoft.NET.ToolPack.Tests.dll.2.WorkItemExecution	#61763
3000935	dotnet-sdk	dotnet-watch.Tests.dll.2.WorkItemExecution	#61763
2999169	dotnet-dotnet	Microsoft.DotNet.SourceBuild.SmokeTests.BasicScenarioTests.VerifyScenario
2997799	dotnet-sdk	dotnet-watch.Tests.dll.2.WorkItemExecution	#61763
1459032	dotnet/sdk	Microsoft.DotNet.Cli.New.IntegrationTests.PostActionTests.Restore_SourceRenameTest	dotnet/sdk#54697
1458725	dotnet/sdk	Microsoft.DotNet.Cli.New.IntegrationTests.WebProjectsTests.AllWebProjectsRestoreAndBuild	dotnet/sdk#54695
2993150	dotnet-sdk	Microsoft.NET.Build.Tests.AppHostTests.It_uses_an_apphost_based_on_platform_target	#61763
2993032	dotnet-sdk	Microsoft.NET.Publish.Tests.GivenThatWeWantToBuildANetCoreAppWithWap.WhenNetCoreProjectIsReferencedByAWapProject	#61763
2991391	dotnet-sdk	Microsoft.NET.Publish.Tests.GivenThatWeWantToPublishASingleFileApp.It_runs_single_file_apps	#61763
2982027	dotnet-sdk	Microsoft.DotNet.Tests.EndToEnd.GivenDotNetUsesMSBuild.ItCanNewRestoreBuildRunCleanMSBuildProject	#61472
2981352	dotnet-sdk	dotnet-watch.Tests.dll.2.WorkItemExecution	#61441
2980475	dotnet-sdk	dotnet-watch.Tests.dll.2.WorkItemExecution	#61229
2980383	dotnet-sdk	Microsoft.NET.Publish.Tests.GivenThatWeWantToBuildANetCoreAppWithWap.WhenNetCoreProjectIsReferencedByAWapProject	#61229
2980193	dotnet-sdk	Microsoft.DotNet.Cli.Test.Tests.VSTestForwardDotnetRootEnvironmentVariables.ShouldForwardDotnetRootEnvironmentVariablesIfNotProvided	#61229
2979183	dotnet-sdk	Microsoft.NET.Build.Tests.GivenThatWeWantToBuildADesktopExeWithNetStandardLib.It_resolves_conflicts	#61229
2979170	dotnet-sdk	Microsoft.DotNet.Cli.Sln.Remove.Tests.GivenDotnetSlnRemove.WhenReferenceIsRemovedSlnBuilds	#61229
2978380	dotnet-sdk	Microsoft.DotNet.Tests.PackagedCommandTests.TestProjectToolIsAvailableThroughDriver	#61265
2978072	dotnet-sdk	dotnet-watch.Tests.dll.2.WorkItemExecution	#61229

Summary

24-Hour Hit Count	7-Day Hit Count	1-Month Count
6	70	145

Known issue validation

Build: 🔎 https://dev.azure.com/dnceng-public/public/_build/results?buildId=300923
Result validation: ✅ Known issue matched with the provided build.

[andriipatsula]

Updated an ErrorMessage

[jkotas]

Updated an ErrorMessage

This error message is too specific. The package name does not matter for 503 errors. You can see it in the log file attached to this issue. The build failure was caused by multiple different packages failing to be retrieved - for example, look for Failed to retrieve information about 'Microsoft.Build.Tasks.Git'.

[andriipatsula]

Yeh, most probably Failed to retrieve information about pattern should work.

[ulisesh]

15 hits in the last 24 hours, I'm going to enable build retry

[MattGal]

Created IcM to ask for investigation here as well, https://portal.microsofticm.com/imp/v3/incidents/details/353857134/home

[ulisesh]

More hits today.

Update from the IcM: "Will check throttling limits to see if that's kicking in here"

[epananth]

I updated the ICM and received no response from them.