DIGIT Roadmap is centred around the following five themes. The sample deliverables against each of these themes are mentioned below
Release 20-02
Date:01/10/2020
Beta date
GA date
Module/Initiative
Planned Deliverables
Water and Sewerage(W&S)
- Provide capability to modify existing Water and Sewerage Connection. This simplifies the process for modification of Connection for Citizens and for Employees in a transparent manner through
- Notifications
- Workflow steps for verification of details
Decision Support System
- Enhancements to Real Time Dashboards with focus on the following
- Improved drill downs and drill throughs
- Enhancements to search capability
- Redesign for greater usability through mobile
- Rigorous testing on multiple browser and device sizes to improve responsiveness
Online Building Plan Approval System(OBPAS)
- EODB mandates CAF ( Common application form) for building permits
- Allows citizen to create permit application as well as the application for NOCs in a single interface
- Facilitate NOC department users to login to the system online
- View and process the application
- Provide NOC online
- Facilitate ULB users to validate the NOCs provided by the NOC department user online and process the building permit and occupancy certificate application.
- Enable citizen to check the status of both permit application and NOC application online
Enhancement to Platform Capability
- Capability to handle Advance payments. This will be a platform level capability available for all Services. The first reference implementation of this will be with Water & Sewerage module
- Pay/ Adjust excess amount against the demand generated
- Generate Receipt showing the excess payment
- Generate Bill with advance amount adjustment
- PGR Integration with WorkFlow service
- Integration will help PGR to get features of workflow directly such as common Inbox for employee, configurable actions for role, view history, edit, comment, view summary
- Workflow configuration will be possible while implementing it in new states (if required) as per their requirement.
Integrated User Experience
- Provide capability to make payments through Whatsapp
- Creating a additional channel for payment
- Improve demand collection efficiency
- Improve the ease of search and view bills
- Improve speed and convenience for bill payment
- Revamp the ‘User Experience’ to improve ease of use and ease of access for Citizens and Employees with focus on ‘Inclusiveness’
- Evaluate alternative UX designs which improve- accessibility, usability and content
New Product Innovation
- Work with a knowledge partner to study and identify areas to be addressed in the domain of ‘Non-networked Sewerage Management’. This study will help identify:
- Need assessment
- Potential areas, where Digitization can be used
- Solution Map
Standardization and Simplification
- Standardization of Master Data, Configurations, Taxonomies for ease of deployment
Knowledge assets, Tools, Documentation
- Upgrades to Product and Technical Documentation, Templates, Release Documentation
- Knowledge repository setup for internal users and Partners
- Self help demo setup
- Product Training material
https://docs.google.com/document/d/12li68gW80krKg_LBU7-taA-qnW7WSh_-YK9OJxJPdbs/edit