By accessing or using DormDash, you agree to these Terms of Service.
DormDash provides a platform connecting Vanderbilt University students for campus food delivery services.
- Use valid Vanderbilt credentials
- Provide accurate delivery information
- Pay through approved methods (Commodore Cash or other authorized payments)
- Respect delivery personnel
- Be currently enrolled at Vanderbilt
- Maintain accurate delivery status updates
- Handle food safely and professionally
- Deliver within promised timeframes
- Respect customer privacy
- All transactions processed through authorized payment methods
- Delivery fees clearly disclosed before order confirmation
- No cash transactions permitted
- Refund policies align with Vanderbilt dining services guidelines
- All users must verify identity through Vanderbilt email
- Personal information protected per university privacy standards
- Location tracking limited to active deliveries
- Zero tolerance for harassment or misconduct
- Service limited to Vanderbilt campus and approved ToN restaurants
- Operating hours align with restaurant availability
- May be affected by university schedules/closures
DormDash is not liable for:
- Restaurant food quality/safety
- Delivery delays due to campus access restrictions
- Personal conflicts between users
- Loss or damage of items during delivery
We may suspend or terminate accounts for:
- Policy violations
- Fraudulent activity
- Harassment or misconduct
- Inactive status exceeding one semester
DormDash reserves the right to modify:
- Service features
- Delivery areas
- Pricing structure
- These terms of service
Questions about these terms?