Cards don't display or print in color

[EdwinGarcia]

For whatever reason, I can't get any of the built in reports to display or print in color.

[frederiksen]

What server do you connect to? If you connect to a TFS/VSTS server - you get different workitems: tasks, PBIs, bugs. These can be printed in different colors.

[EdwinGarcia]

VSTS. You can see that it doesn't matter what type of work item it is, as there are two different ones in the screenshot, nothing is coming out in color.

[frederiksen]

Try with the "Scrum Detailed Report". It has for sure different colors depending on work-item type. I'm thinking if your printer setup could cause the missing colors...

[EdwinGarcia]

No luck, and I double checked that the printer is set to default on color, not B&W.

[frederiksen]

Here's what I get. I have PBIs, tasks, and bugs (I have blurred the image not to reveal my private stuff):

[EdwinGarcia]

I don't know what I'm doing wrong then. All the default templates don't show up in color. What kind of troubleshooting/debug/logs can I do/provide to try and figure this out?

[frederiksen]

You could try another PC, just to verify that colors are shown there. Then look at the implementation using these classes: XpsDocument and DocumentViewer

[EdwinGarcia]

Confirmed it also shows in B&W on another one of my machines. :(

[jnloveday]

I am having the same issue.

[jnloveday]

Is was able to get the backlog items to print in color (light blue), but features are not printing in color.

[Timur-Hasan]

@frederiksen

I am not able to reproduce this with my Azure DevOps backlog. I have queries that have a mix of Stories and bugs. The Stories default to B&W and the Bugs are Red.