diff --git a/pre-api-stg.yaml b/pre-api-stg.yaml
index ac5c9f40ed..154d4ee22a 100644
--- a/pre-api-stg.yaml
+++ b/pre-api-stg.yaml
@@ -5186,6 +5186,14 @@ paths:
           in: query
           name: name
           type: string
+        - description: The first name of the user to search by
+          in: query
+          name: firstName
+          type: string
+        - description: The last name of the user to search by
+          in: query
+          name: lastName
+          type: string
         - description: The email of the user to search by
           in: query
           name: email
diff --git a/specs/pre-api.json b/specs/pre-api.json
index bfa0f29db1..fc267eb22a 100644
--- a/specs/pre-api.json
+++ b/specs/pre-api.json
@@ -1 +1 @@
-{"openapi":"3.0.1","info":{"description":"PRE API - Used for managing courts, bookings, recordings and permissions.","license":{"name":"MIT","url":"https://opensource.org/licenses/MIT"},"title":"Pre Recorded Evidence API","version":"v0.0.1"},"externalDocs":{"description":"README","url":"https://github.com/hmcts/pre-api"},"servers":[{"url":"http://localhost","description":"Generated server url"}],"security":[{"Ocp-Apim-Subscription-Key":[]}],"tags":[{"description":"Monitor and interact","externalDocs":{"description":"Spring Boot Actuator Web API Documentation","url":"https://docs.spring.io/spring-boot/docs/current/actuator-api/html/"},"name":"Actuator"}],"paths":{"/accept-terms-and-conditions/{termsId}":{"post":{"operationId":"acceptTermsAndConditions","parameters":[{"in":"path","name":"termsId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"description":"OK"}},"summary":"Accept terms and conditions for a user","tags":["terms-and-conditions-controller"]}},"/app-terms-and-conditions/latest":{"get":{"operationId":"getLatestTermsForApp","parameters":[{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/TermsAndConditionsDTO"}}},"description":"OK"}},"summary":"Get the latest terms and conditions for the app","tags":["terms-and-conditions-controller"]}},"/audit/{id}":{"put":{"operationId":"putAudit","parameters":[{"in":"path","name":"id","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateAuditDTO"}}},"required":true},"responses":{"200":{"description":"OK"}},"summary":"Create an Audit Entry","tags":["audit-controller"]}},"/b2c/email-verification":{"post":{"operationId":"postEmailVerification","parameters":[{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/VerifyEmailRequestDTO"}}},"required":true},"responses":{"204":{"description":"No Content"}},"summary":"Trigger an email verification email to be sent out via gov notify","tags":["b-2-c-controller"]}},"/bookings":{"get":{"operationId":"searchBookings","parameters":[{"description":"The Case Id to search for","example":"123e4567-e89b-12d3-a456-426614174000","in":"query","name":"caseId","schema":{"type":"string","format":"uuid"}},{"description":"The Case Reference to search for","example":1234567890123456,"in":"query","name":"caseReference","schema":{"type":"string"}},{"description":"The Date the Booking is scheduled for","example":"2024-04-27","in":"query","name":"scheduledFor","schema":{"type":"string","format":"date"}},{"description":"The Participant Id to search for","example":"123e4567-e89b-12d3-a456-426614174000","in":"query","name":"participantId","schema":{"type":"string","format":"uuid"}},{"description":"The Court Id to search for","example":"123e4567-e89b-12d3-a456-426614174000","in":"query","name":"courtId","schema":{"type":"string","format":"uuid"}},{"description":"If the booking has any recordings","in":"query","name":"hasRecordings","schema":{"type":"boolean"}},{"description":"Search bookings with at least one associated capture session with one of the statuses listed","in":"query","name":"captureSessionStatusIn","schema":{"type":"string"}},{"description":"Bookings where the associated capture sessions do not match status or bookings without sessions","in":"query","name":"captureSessionStatusNotIn","schema":{"type":"string"}},{"description":"Sort by","example":"createdAt,desc","in":"query","name":"sort","schema":{"type":"string"}},{"description":"The page number of search result to return","example":0,"in":"query","name":"page","schema":{"type":"integer","format":"int32"}},{"description":"The number of search results to return per page","example":10,"in":"query","name":"size","schema":{"type":"integer","format":"int32"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/PagedModelEntityModelBookingDTO"}}},"description":"OK"}},"summary":"Search All Bookings using Case Id, Case Ref, or Scheduled For","tags":["booking-controller"]}},"/bookings/migrate-case/{bookingId}":{"put":{"operationId":"migrateToDifferentCaseReference","parameters":[{"in":"path","name":"bookingId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/UpdateBookingCaseDTO"}}},"required":true},"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/BookingDTO"}}},"description":"OK"}},"summary":"Migrate a Booking to a different case reference","tags":["booking-controller"]}},"/bookings/{bookingId}":{"delete":{"operationId":"deleteBooking","parameters":[{"in":"path","name":"bookingId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"description":"OK"}},"summary":"Delete a Booking","tags":["booking-controller"]},"get":{"operationId":"getBookingById","parameters":[{"in":"path","name":"bookingId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/BookingDTO"}}},"description":"OK"}},"summary":"Get a Booking by Id","tags":["booking-controller"]},"put":{"operationId":"putBooking","parameters":[{"in":"path","name":"bookingId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateBookingDTO"}}},"required":true},"responses":{"200":{"description":"OK"}},"summary":"Create or Update a Booking","tags":["booking-controller"]}},"/bookings/{bookingId}/share":{"get":{"operationId":"getSharedBookingLogs","parameters":[{"in":"path","name":"bookingId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The page number of search result to return","example":0,"in":"query","name":"page","schema":{"type":"integer","format":"int32"}},{"description":"The number of search results to return per page","example":10,"in":"query","name":"size","schema":{"type":"integer","format":"int32"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/PagedModelEntityModelShareBookingDTO"}}},"description":"OK"}},"tags":["booking-controller"]},"put":{"operationId":"shareBookingById","parameters":[{"in":"path","name":"bookingId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateShareBookingDTO"}}},"required":true},"responses":{"200":{"description":"OK"}},"summary":"Share a Booking","tags":["booking-controller"]}},"/bookings/{bookingId}/share/{shareId}":{"delete":{"operationId":"deleteShareBookingById","parameters":[{"in":"path","name":"bookingId","required":true,"schema":{"type":"string","format":"uuid"}},{"in":"path","name":"shareId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"description":"OK"}},"tags":["booking-controller"]}},"/bookings/{bookingId}/undelete":{"post":{"operationId":"undeleteBooking","parameters":[{"in":"path","name":"bookingId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"description":"OK"}},"summary":"Revert deletion of a booking","tags":["booking-controller"]}},"/capture-sessions":{"get":{"operationId":"searchCaptureSessions","parameters":[{"description":"The case reference to search for","example":1234567890123456,"in":"query","name":"caseReference","schema":{"type":"string"}},{"description":"The booking id to search for","example":"123e4567-e89b-12d3-a456-426614174000","in":"query","name":"bookingId","schema":{"type":"string","format":"uuid"}},{"description":"The origin of the capture session to search for","in":"query","name":"origin","schema":{"type":"string","enum":["PRE","VODAFONE","VODAFONE_VISIBLE"]}},{"description":"The recording status to search for","in":"query","name":"recordingStatus","schema":{"type":"string","enum":["STANDBY","INITIALISING","RECORDING","PROCESSING","RECORDING_AVAILABLE","FAILURE","NO_RECORDING"]}},{"description":"The Date the Booking was scheduled for","example":"2024-04-27","in":"query","name":"scheduledFor","schema":{"type":"string","format":"date"}},{"description":"The court id of the capture session to search by","example":"123e4567-e89b-12d3-a456-426614174000","in":"query","name":"courtId","schema":{"type":"string","format":"uuid"}},{"description":"The page number of search result to return","example":0,"in":"query","name":"page","schema":{"type":"integer","format":"int32"}},{"description":"The number of search results to return per page","example":10,"in":"query","name":"size","schema":{"type":"integer","format":"int32"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/PagedModelEntityModelCaptureSessionDTO"}}},"description":"OK"}},"summary":"Search All Capture Sessions","tags":["capture-session-controller"]}},"/capture-sessions/trigger-registration/{captureSessionId}":{"put":{"operationId":"triggerRegistrationForCaptureSession","parameters":[{"in":"path","name":"captureSessionId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"description":"OK"}},"summary":"Register a Capture Session that got stuck in PROCESSING state","tags":["capture-session-controller"]}},"/capture-sessions/{captureSessionId}":{"delete":{"operationId":"deleteCaptureSessionById","parameters":[{"in":"path","name":"captureSessionId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"description":"OK"}},"summary":"Delete Capture Session by Id","tags":["capture-session-controller"]},"get":{"operationId":"getCaptureSessionById","parameters":[{"in":"path","name":"captureSessionId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/CaptureSessionDTO"}}},"description":"OK"}},"summary":"Get a Capture Session by Id","tags":["capture-session-controller"]},"put":{"operationId":"upsertCaptureSession","parameters":[{"in":"path","name":"captureSessionId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateCaptureSessionDTO"}}},"required":true},"responses":{"200":{"description":"OK"}},"summary":"Create or Update a Capture Session","tags":["capture-session-controller"]}},"/capture-sessions/{captureSessionId}/undelete":{"post":{"operationId":"undeleteCaptureSession","parameters":[{"in":"path","name":"captureSessionId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"description":"OK"}},"summary":"Revert deletion of a capture session","tags":["capture-session-controller"]}},"/cases":{"get":{"operationId":"getCases","parameters":[{"description":"The case reference to search by","example":1234567890123456,"in":"query","name":"reference","schema":{"type":"string"}},{"description":"The court id to search by","example":"123e4567-e89b-12d3-a456-426614174000","in":"query","name":"courtId","schema":{"type":"string","format":"uuid"}},{"description":"Include cases marked as deleted","in":"query","name":"includeDeleted","schema":{"type":"boolean"}},{"description":"The page number of search result to return","example":0,"in":"query","name":"page","schema":{"type":"integer","format":"int32"}},{"description":"The number of search results to return per page","example":10,"in":"query","name":"size","schema":{"type":"integer","format":"int32"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/PagedModelEntityModelCaseDTO"}}},"description":"OK"}},"summary":"Get a case by reference or court id","tags":["case-controller"]}},"/cases/close-pending":{"post":{"operationId":"closePendingCases","parameters":[{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"description":"OK"}},"summary":"Close cases in PENDING_CLOSURE state > 29 days","tags":["case-controller"]}},"/cases/{id}":{"delete":{"operationId":"deleteCase","parameters":[{"in":"path","name":"id","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"description":"OK"}},"summary":"Mark a Case as deleted","tags":["case-controller"]},"get":{"operationId":"getCaseById","parameters":[{"in":"path","name":"id","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/CaseDTO"}}},"description":"OK"}},"summary":"Get a case by id","tags":["case-controller"]},"put":{"operationId":"putCase","parameters":[{"in":"path","name":"id","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateCaseDTO"}}},"required":true},"responses":{"200":{"description":"OK"}},"summary":"Create or Update a Case","tags":["case-controller"]}},"/cases/{id}/undelete":{"post":{"operationId":"undeleteCase","parameters":[{"in":"path","name":"id","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"description":"OK"}},"summary":"Revert deletion of a case","tags":["case-controller"]}},"/courts":{"get":{"operationId":"searchCourts","parameters":[{"description":"The type of the court to search by","in":"query","name":"courtType","schema":{"type":"string","enum":["CROWN","MAGISTRATE","FAMILY"]}},{"description":"The name of the court to search by","example":"Example","in":"query","name":"name","schema":{"type":"string"}},{"description":"The location code of the court to search by","in":"query","name":"locationCode","schema":{"type":"string"}},{"description":"The region name of the court to search by","example":"London","in":"query","name":"regionName","schema":{"type":"string"}},{"description":"The page number of search result to return","example":0,"in":"query","name":"page","schema":{"type":"integer","format":"int32"}},{"description":"The number of search results to return per page","example":10,"in":"query","name":"size","schema":{"type":"integer","format":"int32"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/PagedModelEntityModelCourtDTO"}}},"description":"OK"}},"summary":"Search for Courts by court type, name, location code or region name","tags":["court-controller"]}},"/courts/email":{"post":{"operationId":"updateCourtEmailAddresses","parameters":[{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"requestBody":{"content":{"multipart/form-data":{"schema":{"required":["file"],"type":"object","properties":{"file":{"type":"string","format":"binary"}}}}}},"responses":{"200":{"content":{"*/*":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/CourtEmailDTO"}}}},"description":"OK"}},"tags":["court-controller"]}},"/courts/{courtId}":{"get":{"operationId":"getCourtById","parameters":[{"in":"path","name":"courtId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/CourtDTO"}}},"description":"OK"}},"summary":"Get a Court by Id","tags":["court-controller"]},"put":{"operationId":"putCourt","parameters":[{"in":"path","name":"courtId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateCourtDTO"}}},"required":true},"responses":{"200":{"description":"OK"}},"summary":"Create or Update a Court","tags":["court-controller"]}},"/edits":{"get":{"operationId":"searchEdits","parameters":[{"description":"The source recording's id to search by","example":"123e4567-e89b-12d3-a456-426614174000","in":"query","name":"sourceRecordingId","schema":{"type":"string","format":"uuid"}},{"description":"The date of last modification to search after","example":"2024-04-27","in":"query","name":"lastModifiedAfter","schema":{"type":"string","format":"date"}},{"description":"The date of last modification to search before","example":"2024-04-27","in":"query","name":"lastModifiedBefore","schema":{"type":"string","format":"date"}},{"description":"Sort by","example":"createdAt,desc","in":"query","name":"sort","schema":{"type":"string"}},{"description":"The page number of search result to return","example":0,"in":"query","name":"page","schema":{"type":"integer","format":"int32"}},{"description":"The number of search results to return per page","example":10,"in":"query","name":"size","schema":{"type":"integer","format":"int32"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/PagedModelEntityModelEditRequestDTO"}}},"description":"OK"}},"tags":["edit-controller"]}},"/edits/from-csv/{sourceRecordingId}":{"post":{"operationId":"createEditFromCsv","parameters":[{"in":"path","name":"sourceRecordingId","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"requestBody":{"content":{"multipart/form-data":{"schema":{"required":["file"],"type":"object","properties":{"file":{"type":"string","format":"binary"}}}}}},"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/EditRequestDTO"}}},"description":"OK"}},"tags":["edit-controller"]}},"/edits/{id}":{"delete":{"operationId":"delete","parameters":[{"in":"path","name":"id","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateEditRequestDTO"}}},"required":true},"responses":{"200":{"description":"OK"}},"tags":["edit-controller"]},"get":{"operationId":"getEditRequestById","parameters":[{"in":"path","name":"id","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/EditRequestDTO"}}},"description":"OK"}},"tags":["edit-controller"]},"put":{"operationId":"upsertEditRequest","parameters":[{"in":"path","name":"id","required":true,"schema":{"type":"string","format":"uuid"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateEditRequestDTO"}}},"required":true},"responses":{"200":{"description":"OK"}},"tags":["edit-controller"]}},"/health":{"get":{"operationId":"health","parameters":[{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"application/json":{"schema":{"type":"object"}},"application/vnd.spring-boot.actuator.v2+json":{"schema":{"type":"object"}},"application/vnd.spring-boot.actuator.v3+json":{"schema":{"type":"object"}}},"description":"OK"}},"summary":"Actuator web endpoint 'health'","tags":["Actuator"]}},"/invites":{"get":{"operationId":"searchInvites","parameters":[{"description":"The first name of the user to search by","in":"query","name":"firstName","schema":{"type":"string"}},{"description":"The last name of the user to search by","in":"query","name":"lastName","schema":{"type":"string"}},{"description":"The email of the user to search by","example":"example@example.com","in":"query","name":"email","schema":{"type":"string"}},{"description":"The organisation of the user to search by","in":"query","name":"organisation","schema":{"type":"string"}},{"description":"The access status of the user to search by","in":"query","name":"status","schema":{"type":"string","enum":["INVITATION_SENT","REGISTERED","ACTIVE","INACTIVE"]}},{"description":"The page number of search result to return","example":0,"in":"query","name":"page","schema":{"type":"integer","format":"int32"}},{"description":"The number of search results to return per page","example":10,"in":"query","name":"size","schema":{"type":"integer","format":"int32"}},{"description":"The User Id of the User making the request","example":"123e4567-e89b-12d3-a456-426614174000","in":"header","name":"X-User-Id","required":false,"schema":{"type":"string","format":"uuid"}}],"responses":{"200":{"content":{"*/*":{"schema":{"$ref":"#/components/schemas/PagedModelEntityModelInviteDTO"}}},"description":"OK"}},"summary":"Search for Invites by first name, last name, email or organisation","tags":["invite-controller"]}},"/invites/redeem":{"post":{"operationId":"redeemInvite","parameters":[{"description":"The email of the user to redeem the invite for","example":"example@example.com","in":"query","name":"email","required":true,"schema":{"type":"string"}},{"description":"The User Id of the User making the 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uests":{"type":"array","description":"RecordingEditRequests","items":{"$ref":"#/components/schemas/EditRequestDTO"}},"edit_status":{"type":"string","description":"RecordingEditStatus","enum":["DRAFT","SUBMITTED","APPROVED","REJECTED","PENDING","PROCESSING","COMPLETE","ERROR"]},"filename":{"type":"string","description":"RecordingFilename"},"id":{"type":"string","description":"RecordingId","format":"uuid"},"is_test_case":{"type":"boolean","description":"RecordingIsTestCase"},"parent_recording_id":{"type":"string","description":"RecordingParentRecordingId","format":"uuid"},"participants":{"type":"array","description":"RecordingParticipants","items":{"$ref":"#/components/schemas/ParticipantDTO"}},"total_version_count":{"type":"integer","description":"RecordingTotalVersionCount","format":"int32"},"url":{"type":"string","description":"RecordingURL"},"version":{"minimum":1,"type":"integer","description":"RecordingVersion","format":"int32"}},"description":"RecordingDTO"},"RecordingParticipantsReportDTO":{"type":"object","properties":{"case_reference":{"type":"string","description":"RecordingParticipantCaseReference"},"court_name":{"type":"string","description":"RecordingParticipantCourtName"},"participant_name":{"type":"string","description":"RecordingParticipantName"},"participant_type":{"type":"string","description":"RecordingParticipantType","enum":["WITNESS","DEFENDANT"]},"recorded_at":{"type":"string","description":"RecordingParticipantRecordedAt","format":"date-time"},"recording_id":{"type":"string","description":"RecordingParticipantRecordingId","format":"uuid"}},"description":"RecordingParticipantsReportDTOV2"},"RecordingsPerCaseReportDTO":{"type":"object","properties":{"case_reference":{"type":"string","description":"RecordingsPerCaseCaseReference"},"count":{"type":"integer","description":"RecordingsPerCaseCount","format":"int32"},"court":{"type":"string","description":"RecordingsPerCaseCourt"},"regions":{"uniqueItems":true,"type":"array","description":"RecordingsPerCaseRegions","items":{"$ref":"#/components/schemas/RegionDTO"}}},"description":"RecordingsPerCaseReportDTO"},"RecordingsPerCaseReportDTOV2":{"type":"object","properties":{"case_reference":{"type":"string","description":"ReportCaseReference"},"county":{"type":"string","description":"ReportCounty"},"court":{"type":"string","description":"ReportCourt"},"number_of_recordings":{"type":"integer","description":"RecordingsPerCaseNumberOfRecordings","format":"int32"},"postcode":{"type":"string","description":"ReportPostcode"},"region":{"type":"string","description":"ReportRegion"}},"description":"RecordingsPerCaseReportDTOV2"},"RegionDTO":{"type":"object","properties":{"name":{"type":"string","description":"RegionName"}},"description":"RegionDTO"},"RoleDTO":{"type":"object","properties":{"description":{"type":"string","description":"RoleDescription"},"id":{"type":"string","description":"RoleId","format":"uuid"},"name":{"type":"string","description":"RoleName"}},"description":"RoleDTO"},"ScheduleReportDTO":{"type":"object","properties":{"booking_created_at":{"type":"string","description":"ScheduleReportBookingCreatedAt","format":"date-time"},"capture_session_user":{"type":"string","description":"ScheduleReportUserEmail"},"case_reference":{"type":"string","description":"ScheduleReportCaseReference"},"court":{"type":"string","description":"ScheduleReportCourtName"},"regions":{"uniqueItems":true,"type":"array","description":"ScheduleReportCourtRegions","items":{"$ref":"#/components/schemas/RegionDTO"}},"scheduled_for":{"type":"string","description":"ScheduleReportStartedAt","format":"date-time"}},"description":"ScheduleReportDTO"},"ScheduleReportDTOV2":{"type":"object","properties":{"case_reference":{"type":"string","description":"ReportCaseReference"},"county":{"type":"string","description":"ReportCounty"},"court":{"type":"string","description":"ReportCourt"},"date_of_booking":{"type":"string","description":"ScheduleReportBookingCreatedAt"},"postcode":{"type":"string","description":"ReportPostcode"},"region":{"type":"string","description":"ReportRegion"},"scheduled_date":{"type":"string","description":"ScheduleReportStartedDate"},"user":{"type":"string","description":"ScheduleReportUserEmail"}},"description":"ScheduleReportDTOV2"},"ShareBookingDTO":{"type":"object","properties":{"booking_id":{"type":"string","format":"uuid"},"created_at":{"type":"string","format":"date-time"},"deleted_at":{"type":"string","format":"date-time"},"id":{"type":"string","format":"uuid"},"shared_by_user":{"$ref":"#/components/schemas/BaseUserDTO"},"shared_with_user":{"$ref":"#/components/schemas/BaseUserDTO"}},"description":"BookingShares"},"SharedReportDTO":{"type":"object","properties":{"allocated_by":{"type":"string","description":"SharedReportAllocatedBy"},"allocated_by_full_name":{"type":"string","description":"SharedReportAllocatedToFullName"},"allocated_to":{"type":"string","description":"SharedReportAllocatedTo"},"allocated_to_full_name":{"type":"string","description":"SharedReportAllocatedToFullName"},"booking_id":{"type":"string","description":"SharedReportBookingId","format":"uuid"},"case_reference":{"type":"string","description":"SharedReportCaseReference"},"court":{"type":"string","description":"SharedReportCourtName"},"regions":{"uniqueItems":true,"type":"array","description":"SharedReportRegions","items":{"$ref":"#/components/schemas/RegionDTO"}},"shared_at":{"type":"string","description":"SharedReportSharedAt","format":"date-time"}},"description":"SharedReportDTO"},"SharedReportDTOV2":{"type":"object","properties":{"case_reference":{"type":"string","description":"ReportCaseReference"},"county":{"type":"string","description":"ReportCounty"},"court":{"type":"string","description":"ReportCourt"},"granted_by":{"type":"string","description":"SharedReportGrantedBy"},"granted_by_full_name":{"type":"string","description":"SharedReportGrantedByFullName"},"postcode":{"type":"string","description":"ReportPostcode"},"region":{"type":"string","description":"ReportRegion"},"share_date":{"type":"string","description":"SharedReportShareDate"},"share_time":{"type":"string","description":"SharedReportShareTime"},"shared_with":{"type":"string","description":"SharedReportSharedWith"},"shared_with_full_name":{"type":"string","description":"SharedReportSharedWithFullName"},"timezone":{"type":"string","description":"SharedReportShareTimezone"}},"description":"SharedReportDTOV2"},"TermsAndConditionsDTO":{"type":"object","properties":{"created_at":{"type":"string","format":"date-time"},"html":{"type":"string"},"id":{"type":"string","format":"uuid"},"type":{"type":"string","enum":["APP","PORTAL"]}}},"UpdateBookingCaseDTO":{"required":["booking_id","case_id"],"type":"object","properties":{"booking_id":{"type":"string","description":"UpdateBookingId","format":"uuid"},"case_id":{"type":"string","description":"CaseReferenceId","format":"uuid"}},"description":"UpdateBookingCaseDTO"},"UserAccessReportDTO":{"type":"object","properties":{"access_type":{"type":"string","description":"AccessType"},"active":{"type":"string","description":"UserReportActive"},"alternative_email":{"type":"string","description":"UserAlternativeEmail"},"court_name":{"type":"string","description":"CourtName"},"first_name":{"type":"string","description":"UserReportFirstName"},"last_name":{"type":"string","description":"UserReportLastName"},"primary_email":{"type":"string","description":"UserPrimaryEmail"},"role_name":{"type":"string","description":"UserReportRoleName"}},"description":"UserAccessReport"},"UserDTO":{"required":["email","first_name","id","last_name"],"type":"object","properties":{"alternative_email":{"type":"string","format":"email","description":"AlternativeEmail","maxLength":100,"minLength":0},"app_access":{"type":"array","description":"UserAppAccess","items":{"$ref":"#/components/schemas/BaseAppAccessDTO"}},"created_at":{"type":"string","description":"UserCreatedAt","format":"date-time"},"deleted_at":{"type":"string","description":"UserDeletedAt","format":"date-time"},"email":{"type":"string","format":"email","description":"UserEmail","minLength":1},"first_name":{"minLength":1,"type":"string","description":"UserFirstName"},"id":{"type":"string","description":"UserId","format":"uuid"},"last_name":{"minLength":1,"type":"string","description":"UserLastName"},"modified_at":{"type":"string","description":"UserModifiedAt","format":"date-time"},"organisation":{"type":"string","description":"UserOrganisation"},"phone_number":{"type":"string","description":"UserPhoneNumber"},"portal_access":{"type":"array","description":"UserPortalAccess","items":{"$ref":"#/components/schemas/PortalAccessDTO"}},"terms_accepted":{"type":"object","additionalProperties":{"type":"boolean","description":"UserTermsAccepted"},"description":"UserTermsAccepted"}},"description":"UserDTO"},"UserPrimaryCourtReportDTO":{"type":"object","properties":{"active":{"type":"string","description":"UserPrimaryCourtReportActive"},"first_name":{"type":"string","description":"UserPrimaryCourtReportFirstName"},"last_access":{"type":"string","description":"UserPrimaryCourtReportLastAccess","format":"date-time"},"last_name":{"type":"string","description":"UserPrimaryCourtReportLastName"},"primary_court_name":{"type":"string","description":"UserPrimaryCourtReportPrimaryCourtName"},"role_name":{"type":"string","description":"UserPrimaryCourtReportRoleName"}},"description":"UserPrimaryCourtReportDTOV2"},"UserRecordingPlaybackReportDTOV2":{"type":"object","properties":{"case_reference":{"type":"string","description":"ReportCaseReference"},"county":{"type":"string","description":"ReportCounty"},"court":{"type":"string","description":"ReportCourt"},"defendants":{"type":"string","description":"PlaybackReportDefendants"},"playback_date":{"type":"string","description":"PlaybackReportPlaybackDate"},"playback_time":{"type":"string","description":"PlaybackReportPlaybackTime"},"postcode":{"type":"string","description":"ReportPostcode"},"recording_version":{"type":"integer","description":"PlaybackReportRecordingVersion","format":"int32"},"region":{"type":"string","description":"ReportRegion"},"user_email":{"type":"string","description":"PlaybackReportUserEmail"},"user_full_name":{"type":"string","description":"PlaybackReportUserFullName"},"user_organisation":{"type":"string","description":"PlaybackReportUserOrganisation"},"witness":{"type":"string","description":"PlaybackReportWitness"}},"description":"UserRecordingPlaybackReportDTOV2"},"VerifyEmailRequestDTO":{"required":["email","verification_code"],"type":"object","properties":{"email":{"type":"string","format":"email","description":"Email","minLength":1},"verification_code":{"minLength":1,"pattern":"^[0-9]{6}$","type":"string","description":"VerificationCode"}},"description":"VerifyEmailRequestDTO"}},"securitySchemes":{"Ocp-Apim-Subscription-Key":{"in":"header","name":"Ocp-Apim-Subscription-Key","type":"apiKey"}}}}
\ No newline at end of file
diff --git a/src/integrationTest/java/uk/gov/hmcts/reform/preapi/services/RecordingServiceIT.java b/src/integrationTest/java/uk/gov/hmcts/reform/preapi/services/RecordingServiceIT.java
index 5ef9841acf..de0026309e 100644
--- a/src/integrationTest/java/uk/gov/hmcts/reform/preapi/services/RecordingServiceIT.java
+++ b/src/integrationTest/java/uk/gov/hmcts/reform/preapi/services/RecordingServiceIT.java
@@ -19,7 +19,6 @@
 import uk.gov.hmcts.reform.preapi.entities.Court;
 import uk.gov.hmcts.reform.preapi.entities.Recording;
 import uk.gov.hmcts.reform.preapi.enums.CaseState;
-import uk.gov.hmcts.reform.preapi.enums.CaseState;
 import uk.gov.hmcts.reform.preapi.enums.CourtType;
 import uk.gov.hmcts.reform.preapi.enums.RecordingOrigin;
 import uk.gov.hmcts.reform.preapi.enums.UpsertResult;
diff --git a/src/integrationTest/java/uk/gov/hmcts/reform/preapi/services/TermsAndConditionsServiceIT.java b/src/integrationTest/java/uk/gov/hmcts/reform/preapi/services/TermsAndConditionsServiceIT.java
index 165be7dff6..4e11242fa3 100644
--- a/src/integrationTest/java/uk/gov/hmcts/reform/preapi/services/TermsAndConditionsServiceIT.java
+++ b/src/integrationTest/java/uk/gov/hmcts/reform/preapi/services/TermsAndConditionsServiceIT.java
@@ -20,7 +20,8 @@ class TermsAndConditionsServiceIT extends IntegrationTestBase {
 
     @BeforeEach
     public void setUp() {
-        termsAndConditionsApp = HelperFactory.createTermsAndConditions(TermsAndConditionsType.APP, "app content");
+        termsAndConditionsApp = HelperFactory.createTermsAndConditions(TermsAndConditionsType.APP,
+                                                                       "app content");
         entityManager.persist(termsAndConditionsApp);
 
         termsAndConditionsPortal = HelperFactory.createTermsAndConditions(
@@ -32,30 +33,33 @@ public void setUp() {
 
     @Test
     @Transactional
-    void getLatestTermsAndConditionsApp() {
-        var latestAppTerms1 = termsAndConditionsService.getLatestTermsAndConditions(TermsAndConditionsType.APP);
+    void getLatestTermsAndConditionsByTypeApp() {
+        var latestAppTerms1 = termsAndConditionsService.getLatestTermsAndConditionsByType(TermsAndConditionsType.APP);
 
         assertThat(latestAppTerms1.getId()).isEqualTo(termsAndConditionsApp.getId());
 
         var newTerms = HelperFactory.createTermsAndConditions(TermsAndConditionsType.APP, "app content 2");
         entityManager.persist(newTerms);
 
-        var latestAppTerms2 = termsAndConditionsService.getLatestTermsAndConditions(TermsAndConditionsType.APP);
+        var latestAppTerms2 = termsAndConditionsService.getLatestTermsAndConditionsByType(TermsAndConditionsType.APP);
         assertThat(latestAppTerms2.getId()).isEqualTo(newTerms.getId());
         assertThat(latestAppTerms2.getCreatedAt()).isAfter(latestAppTerms1.getCreatedAt());
     }
 
     @Test
     @Transactional
-    void getLatestTermsAndConditionsPortal() {
-        var latestPortalTerms1 = termsAndConditionsService.getLatestTermsAndConditions(TermsAndConditionsType.PORTAL);
+    void getLatestTermsAndConditionsByTypePortal() {
+        var latestPortalTerms1 = termsAndConditionsService
+            .getLatestTermsAndConditionsByType(TermsAndConditionsType.PORTAL);
 
         assertThat(latestPortalTerms1.getId()).isEqualTo(termsAndConditionsPortal.getId());
 
-        var newTerms = HelperFactory.createTermsAndConditions(TermsAndConditionsType.PORTAL, "portal content 2");
+        var newTerms = HelperFactory.createTermsAndConditions(TermsAndConditionsType.PORTAL,
+                                                              "portal content 2");
         entityManager.persist(newTerms);
 
-        var latestPortalTerms2 = termsAndConditionsService.getLatestTermsAndConditions(TermsAndConditionsType.PORTAL);
+        var latestPortalTerms2 = termsAndConditionsService
+            .getLatestTermsAndConditionsByType(TermsAndConditionsType.PORTAL);
         assertThat(latestPortalTerms2.getId()).isEqualTo(newTerms.getId());
         assertThat(latestPortalTerms2.getCreatedAt()).isAfter(latestPortalTerms1.getCreatedAt());
     }
diff --git a/src/integrationTest/java/uk/gov/hmcts/reform/preapi/services/UserServiceIT.java b/src/integrationTest/java/uk/gov/hmcts/reform/preapi/services/UserServiceIT.java
index 9612f2c4b7..087ab01db4 100644
--- a/src/integrationTest/java/uk/gov/hmcts/reform/preapi/services/UserServiceIT.java
+++ b/src/integrationTest/java/uk/gov/hmcts/reform/preapi/services/UserServiceIT.java
@@ -8,6 +8,7 @@
 import org.springframework.data.domain.PageRequest;
 import org.springframework.data.domain.Pageable;
 import org.springframework.security.access.AccessDeniedException;
+import uk.gov.hmcts.reform.preapi.controllers.params.SearchUsers;
 import uk.gov.hmcts.reform.preapi.dto.base.BaseUserDTO;
 import uk.gov.hmcts.reform.preapi.entities.AppAccess;
 import uk.gov.hmcts.reform.preapi.entities.Court;
@@ -114,14 +115,18 @@ void searchUsersAsAdmin() {
         entityManager.persist(userEntity);
         entityManager.flush();
 
-        var users = userService.findAllBy(null, null, null, null, null, null, false, null, Pageable.unpaged()).toList();
+        var users = userService
+            .findAllBy(null, Pageable.unpaged()).toList();
 
         Assertions.assertEquals(users.size(), 2);
         Assertions.assertTrue(users.stream().anyMatch(user -> user.getId().equals(portalUserEntity.getId())));
         Assertions.assertTrue(users.stream().anyMatch(user -> user.getId().equals(appUserEntity.getId())));
         Assertions.assertFalse(users.stream().anyMatch(user -> user.getId().equals(userEntity.getId())));
 
-        var users2 = userService.findAllBy(null, null, null, null, null, null, true, null, Pageable.unpaged()).toList();
+        SearchUsers params = new SearchUsers();
+        params.setIncludeDeleted(true);
+        var users2 = userService
+            .findAllBy(params, Pageable.unpaged()).toList();
 
         Assertions.assertEquals(users2.size(), 3);
         Assertions.assertTrue(users2.stream().anyMatch(user -> user.getId().equals(portalUserEntity.getId())));
@@ -137,7 +142,10 @@ public void searchUsersAsNonAdmin() {
         entityManager.persist(userEntity);
         entityManager.flush();
 
-        var users = userService.findAllBy(null, null, null, null, null, null, false, null, Pageable.unpaged()).toList();
+        var users = userService.findAllBy(
+            null,
+            Pageable.unpaged()
+        ).toList();
 
         Assertions.assertEquals(users.size(), 2);
         Assertions.assertTrue(users.stream().anyMatch(user -> user.getId().equals(portalUserEntity.getId())));
@@ -146,7 +154,10 @@ public void searchUsersAsNonAdmin() {
 
         var message = Assertions.assertThrows(
             AccessDeniedException.class,
-            () -> userService.findAllBy(null, null, null, null, null, null, true, null, Pageable.unpaged()).toList()
+            () -> userService.findAllBy(
+                null,
+                Pageable.unpaged()
+            ).toList()
         ).getMessage();
 
         Assertions.assertEquals(message, "Access Denied");
@@ -156,15 +167,10 @@ public void searchUsersAsNonAdmin() {
     @Transactional
     @Test
     void testGetUserByAccessType() {
+        SearchUsers params = new SearchUsers();
+        params.setAccessType(AccessType.APP);
         var resultApp = userService.findAllBy(
-            null,
-            null,
-            null,
-            null,
-            null,
-            AccessType.APP,
-            false,
-            null,
+            params,
             PageRequest.of(0, 20)
         );
         Assertions.assertEquals(2, resultApp.getContent().size());
@@ -173,15 +179,9 @@ void testGetUserByAccessType() {
         Assertions.assertEquals(appUserEntity.getId(), usersApp.get(0).getId());
         Assertions.assertEquals(userEntity.getId(), usersApp.get(1).getId());
 
+        params.setAccessType(AccessType.PORTAL);
         var resultPortal = userService.findAllBy(
-            null,
-            null,
-            null,
-            null,
-            null,
-            AccessType.PORTAL,
-            false,
-            null,
+            params,
             PageRequest.of(0, 20)
         );
         Assertions.assertEquals(2, resultPortal.getContent().size());
@@ -190,7 +190,11 @@ void testGetUserByAccessType() {
         Assertions.assertEquals(userEntity.getFirstName(), usersPortal.get(0).getFirstName());
         Assertions.assertEquals(portalUserEntity.getId(), usersPortal.get(1).getId());
 
-        var resultAll = userService.findAllBy(null, null, null, null, null, null, false,null, PageRequest.of(0, 20));
+        params.setAccessType(null);
+        var resultAll = userService.findAllBy(
+            params,
+            PageRequest.of(0, 20)
+        );
         Assertions.assertEquals(3, resultAll.getContent().size());
         var usersAll = resultAll.getContent().stream()
                                 .sorted(Comparator.comparing(BaseUserDTO::getFirstName)).toList();
@@ -199,15 +203,9 @@ void testGetUserByAccessType() {
         Assertions.assertEquals(portalUserEntity.getId(), usersAll.get(2).getId());
 
         portalAccessEntity2.setStatus(AccessStatus.INACTIVE);
+        params.setAccessType(AccessType.PORTAL);
         var resultPortal2 = userService.findAllBy(
-            null,
-            null,
-            null,
-            null,
-            null,
-            AccessType.PORTAL,
-            false,
-            null,
+            params,
             PageRequest.of(0, 20)
         );
         Assertions.assertEquals(1, resultPortal2.getContent().size());
diff --git a/src/main/java/uk/gov/hmcts/reform/preapi/controllers/TermsAndConditionsController.java b/src/main/java/uk/gov/hmcts/reform/preapi/controllers/TermsAndConditionsController.java
index 4217f6649b..9c1d19a1de 100644
--- a/src/main/java/uk/gov/hmcts/reform/preapi/controllers/TermsAndConditionsController.java
+++ b/src/main/java/uk/gov/hmcts/reform/preapi/controllers/TermsAndConditionsController.java
@@ -34,7 +34,8 @@ public TermsAndConditionsController(TermsAndConditionsService termsAndConditions
         summary = "Get the latest terms and conditions for the app"
     )
     public ResponseEntity<TermsAndConditionsDTO> getLatestAppTermsAndConditions() {
-        return ResponseEntity.ok(termsAndConditionsService.getLatestTermsAndConditions(TermsAndConditionsType.APP));
+        return ResponseEntity.ok(termsAndConditionsService
+                                     .getLatestTermsAndConditionsByType(TermsAndConditionsType.APP));
     }
 
     @GetMapping("/portal-terms-and-conditions/latest")
@@ -43,7 +44,8 @@ public ResponseEntity<TermsAndConditionsDTO> getLatestAppTermsAndConditions() {
         summary = "Get the latest terms and conditions for the portal"
     )
     public ResponseEntity<TermsAndConditionsDTO> getLatestPortalTermsAndConditions() {
-        return ResponseEntity.ok(termsAndConditionsService.getLatestTermsAndConditions(TermsAndConditionsType.PORTAL));
+        return ResponseEntity.ok(termsAndConditionsService
+                                     .getLatestTermsAndConditionsByType(TermsAndConditionsType.PORTAL));
     }
 
     @PostMapping("/accept-terms-and-conditions/{termsId}")
diff --git a/src/main/java/uk/gov/hmcts/reform/preapi/controllers/UserController.java b/src/main/java/uk/gov/hmcts/reform/preapi/controllers/UserController.java
index 6bef74dd69..8919f53c9d 100644
--- a/src/main/java/uk/gov/hmcts/reform/preapi/controllers/UserController.java
+++ b/src/main/java/uk/gov/hmcts/reform/preapi/controllers/UserController.java
@@ -77,6 +77,16 @@ public ResponseEntity<UserDTO> getUserById(@PathVariable UUID userId) {
         description = "The name of the user to search by",
         schema = @Schema(implementation = String.class)
     )
+    @Parameter(
+        name = "firstName",
+        description = "The first name of the user to search by",
+        schema = @Schema(implementation = String.class)
+    )
+    @Parameter(
+        name = "lastName",
+        description = "The last name of the user to search by",
+        schema = @Schema(implementation = String.class)
+    )
     @Parameter(
         name = "email",
         description = "The email of the user to search by",
@@ -133,17 +143,7 @@ public ResponseEntity<PagedModel<EntityModel<UserDTO>>> getUsers(
         @Parameter(hidden = true) Pageable pageable,
         @Parameter(hidden = true) PagedResourcesAssembler<UserDTO> assembler
     ) {
-        Page<UserDTO> resultPage = userService.findAllBy(
-            params.getName(),
-            params.getEmail(),
-            params.getOrganisation(),
-            params.getCourtId(),
-            params.getRoleId(),
-            params.getAccessType(),
-            params.getIncludeDeleted() != null && params.getIncludeDeleted(),
-            params.getAppActive(),
-            pageable
-        );
+        Page<UserDTO> resultPage = userService.findAllBy(params, pageable);
 
         if (pageable.getPageNumber() > resultPage.getTotalPages()) {
             throw new RequestedPageOutOfRangeException(pageable.getPageNumber(), resultPage.getTotalPages());
diff --git a/src/main/java/uk/gov/hmcts/reform/preapi/controllers/params/SearchUsers.java b/src/main/java/uk/gov/hmcts/reform/preapi/controllers/params/SearchUsers.java
index c4fd72651f..098abe59b9 100644
--- a/src/main/java/uk/gov/hmcts/reform/preapi/controllers/params/SearchUsers.java
+++ b/src/main/java/uk/gov/hmcts/reform/preapi/controllers/params/SearchUsers.java
@@ -8,6 +8,8 @@
 @Data
 public class SearchUsers {
     private String name;
+    private String firstName;
+    private String lastName;
     private String email;
     private String organisation;
     private UUID courtId;
@@ -20,6 +22,14 @@ public String getName() {
         return name != null && !name.isEmpty() ? name : null;
     }
 
+    public String getFirstName() {
+        return firstName != null && !firstName.isEmpty() ? firstName : null;
+    }
+
+    public String getLastName() {
+        return lastName != null && !lastName.isEmpty() ? lastName : null;
+    }
+
     public String getEmail() {
         return email != null && !email.isEmpty() ? email : null;
     }
diff --git a/src/main/java/uk/gov/hmcts/reform/preapi/dto/validators/PortalAppAccessValidator.java b/src/main/java/uk/gov/hmcts/reform/preapi/dto/validators/PortalAppAccessValidator.java
index 396f839073..97437d856c 100644
--- a/src/main/java/uk/gov/hmcts/reform/preapi/dto/validators/PortalAppAccessValidator.java
+++ b/src/main/java/uk/gov/hmcts/reform/preapi/dto/validators/PortalAppAccessValidator.java
@@ -13,7 +13,7 @@ public class PortalAppAccessValidator
 
     private final RoleRepository roleRepository;
 
-    private static final String PORTAL_ROLE_NAME = "Level 3";
+    public static final String PORTAL_ROLE_NAME = "Level 3";
 
     @Autowired
     public PortalAppAccessValidator(final RoleRepository roleRepository) {
diff --git a/src/main/java/uk/gov/hmcts/reform/preapi/repositories/UserRepository.java b/src/main/java/uk/gov/hmcts/reform/preapi/repositories/UserRepository.java
index 266fe0bba6..7bbd61886b 100644
--- a/src/main/java/uk/gov/hmcts/reform/preapi/repositories/UserRepository.java
+++ b/src/main/java/uk/gov/hmcts/reform/preapi/repositories/UserRepository.java
@@ -1,6 +1,5 @@
 package uk.gov.hmcts.reform.preapi.repositories;
 
-
 import org.springframework.data.domain.Page;
 import org.springframework.data.domain.Pageable;
 import org.springframework.data.jpa.repository.EntityGraph;
@@ -44,6 +43,8 @@ public interface UserRepository extends JpaRepository<User, UUID> {
                 ELSE 0
             END = 1
         )
+        AND (:firstName IS NULL OR u.firstName ILIKE %:firstName%)
+        AND (:lastName IS NULL OR u.lastName ILIKE %:lastName%)
         AND (:organisation IS NULL OR u.organisation ILIKE %:organisation%)
         AND (CAST(:courtId as uuid) IS NULL OR EXISTS (SELECT 1 FROM u.appAccess aa WHERE aa.court.id = :courtId))
         AND (CAST(:roleId as uuid) IS NULL OR EXISTS (SELECT 1 FROM u.appAccess aa WHERE aa.role.id = :roleId))
@@ -58,8 +59,11 @@ OR EXISTS (
         AND (:isAppUser = false OR EXISTS (SELECT 1 FROM u.appAccess aa WHERE aa.user = u AND aa.deletedAt IS NULL))
         """
     )
+    @SuppressWarnings("PMD.ExcessiveParameterList")
     Page<User> searchAllBy(
         @Param("name") String name,
+        @Param("firstName") String firstName,
+        @Param("lastName") String lastName,
         @Param("email") String email,
         @Param("organisation") String organisation,
         @Param("courtId") UUID courtId,
diff --git a/src/main/java/uk/gov/hmcts/reform/preapi/services/AppAccessService.java b/src/main/java/uk/gov/hmcts/reform/preapi/services/AppAccessService.java
index 160fce4684..0d64947b5e 100644
--- a/src/main/java/uk/gov/hmcts/reform/preapi/services/AppAccessService.java
+++ b/src/main/java/uk/gov/hmcts/reform/preapi/services/AppAccessService.java
@@ -90,4 +90,26 @@ public void deleteById(UUID appId) {
                     appAccessRepository.save(access);
                 });
     }
+
+    @Transactional
+    public void deleteByUserId(UUID userId) {
+        appAccessRepository
+            .findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userId)
+            .forEach(access -> {
+                access.setActive(false);
+                access.setDeletedAt(Timestamp.from(Instant.now()));
+                appAccessRepository.save(access);
+            });
+    }
+
+    @Transactional
+    public void undeleteByUserId(UUID userId) {
+        appAccessRepository
+            .findAllByUser_IdAndDeletedAtIsNotNull(userId)
+            .forEach(a -> {
+                a.setDeletedAt(null);
+                a.setActive(true);
+                appAccessRepository.save(a);
+            });
+    }
 }
diff --git a/src/main/java/uk/gov/hmcts/reform/preapi/services/PortalAccessService.java b/src/main/java/uk/gov/hmcts/reform/preapi/services/PortalAccessService.java
index 2ea33ce6cb..50b764e3aa 100644
--- a/src/main/java/uk/gov/hmcts/reform/preapi/services/PortalAccessService.java
+++ b/src/main/java/uk/gov/hmcts/reform/preapi/services/PortalAccessService.java
@@ -6,6 +6,7 @@
 import org.springframework.transaction.annotation.Transactional;
 import uk.gov.hmcts.reform.preapi.dto.CreatePortalAccessDTO;
 import uk.gov.hmcts.reform.preapi.entities.PortalAccess;
+import uk.gov.hmcts.reform.preapi.entities.User;
 import uk.gov.hmcts.reform.preapi.enums.AccessStatus;
 import uk.gov.hmcts.reform.preapi.enums.UpsertResult;
 import uk.gov.hmcts.reform.preapi.exception.NotFoundException;
@@ -53,6 +54,51 @@ public void deleteById(UUID portalId) {
                 });
     }
 
+    @Transactional
+    public void deleteByUserId(UUID userId) {
+        portalAccessRepository
+            .findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userId)
+            .ifPresent(access -> {
+                access.setStatus(AccessStatus.INACTIVE);
+                access.setDeletedAt(Timestamp.from(Instant.now()));
+                portalAccessRepository.save(access);
+            });
+    }
+
+    @Transactional
+    public void undeleteByUserId(UUID userId) {
+        portalAccessRepository
+            .findAllByUser_IdAndDeletedAtIsNotNull(userId)
+            .forEach(p -> {
+                p.setDeletedAt(null);
+                portalAccessRepository.save(p);
+            });
+    }
+
+    public Boolean exists(UUID id) {
+        return portalAccessRepository.existsById(id);
+    }
+
+    public Boolean isNotDeletedPortalUser(UUID userId) {
+        return portalAccessRepository
+            .findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userId)
+            .isPresent();
+    }
+
+    public void upsertPortalAccessEntity(UUID id,
+                                         User userEntity,
+                                         AccessStatus accessStatus,
+                                         Timestamp timestamp) {
+        PortalAccess portalAccessEntity = portalAccessRepository
+            .findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(id)
+            .orElse(new PortalAccess());
+
+        portalAccessEntity.setUser(userEntity);
+        portalAccessEntity.setStatus(accessStatus);
+        portalAccessEntity.setInvitedAt(timestamp);
+        portalAccessRepository.save(portalAccessEntity);
+    }
+
     private AccessStatus getNewStatus(CreatePortalAccessDTO dto) {
         if (dto.getStatus() == AccessStatus.ACTIVE && dto.getRegisteredAt() == null) {
             return AccessStatus.INVITATION_SENT;
diff --git a/src/main/java/uk/gov/hmcts/reform/preapi/services/TermsAndConditionsService.java b/src/main/java/uk/gov/hmcts/reform/preapi/services/TermsAndConditionsService.java
index c071eab11e..51dfd46fcc 100644
--- a/src/main/java/uk/gov/hmcts/reform/preapi/services/TermsAndConditionsService.java
+++ b/src/main/java/uk/gov/hmcts/reform/preapi/services/TermsAndConditionsService.java
@@ -3,11 +3,17 @@
 import org.jetbrains.annotations.NotNull;
 import org.springframework.beans.factory.annotation.Autowired;
 import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
 import uk.gov.hmcts.reform.preapi.dto.TermsAndConditionsDTO;
+import uk.gov.hmcts.reform.preapi.entities.TermsAndConditions;
 import uk.gov.hmcts.reform.preapi.enums.TermsAndConditionsType;
 import uk.gov.hmcts.reform.preapi.exception.NotFoundException;
 import uk.gov.hmcts.reform.preapi.repositories.TermsAndConditionsRepository;
 
+import java.util.Arrays;
+import java.util.Set;
+import java.util.stream.Collectors;
+
 @Service
 public class TermsAndConditionsService {
     private final TermsAndConditionsRepository termsAndConditionsRepository;
@@ -17,9 +23,18 @@ public TermsAndConditionsService(TermsAndConditionsRepository termsAndConditions
         this.termsAndConditionsRepository = termsAndConditionsRepository;
     }
 
-    public TermsAndConditionsDTO getLatestTermsAndConditions(@NotNull TermsAndConditionsType type) {
+    public TermsAndConditionsDTO getLatestTermsAndConditionsByType(@NotNull TermsAndConditionsType type) {
         return termsAndConditionsRepository.findFirstByTypeOrderByCreatedAtDesc(type)
             .map(TermsAndConditionsDTO::new)
             .orElseThrow(() -> new NotFoundException("Terms and conditions of type: " + type));
     }
+
+    @Transactional
+    public Set<TermsAndConditions> getAllLatestTermsAndConditions() {
+        return Arrays.stream(TermsAndConditionsType.values())
+            .map(type -> termsAndConditionsRepository.findFirstByTypeOrderByCreatedAtDesc(type)
+                .orElse(null))
+            .collect(Collectors.toSet());
+    }
+
 }
diff --git a/src/main/java/uk/gov/hmcts/reform/preapi/services/UserService.java b/src/main/java/uk/gov/hmcts/reform/preapi/services/UserService.java
index 520f48fc23..4802b9ef0e 100644
--- a/src/main/java/uk/gov/hmcts/reform/preapi/services/UserService.java
+++ b/src/main/java/uk/gov/hmcts/reform/preapi/services/UserService.java
@@ -1,12 +1,12 @@
 package uk.gov.hmcts.reform.preapi.services;
 
-
 import org.springframework.beans.factory.annotation.Autowired;
 import org.springframework.data.domain.Page;
 import org.springframework.data.domain.Pageable;
 import org.springframework.security.access.prepost.PreAuthorize;
 import org.springframework.stereotype.Service;
 import org.springframework.transaction.annotation.Transactional;
+import uk.gov.hmcts.reform.preapi.controllers.params.SearchUsers;
 import uk.gov.hmcts.reform.preapi.dto.AccessDTO;
 import uk.gov.hmcts.reform.preapi.dto.CreateAppAccessDTO;
 import uk.gov.hmcts.reform.preapi.dto.CreateInviteDTO;
@@ -20,63 +20,53 @@
 import uk.gov.hmcts.reform.preapi.entities.User;
 import uk.gov.hmcts.reform.preapi.enums.AccessStatus;
 import uk.gov.hmcts.reform.preapi.enums.AccessType;
-import uk.gov.hmcts.reform.preapi.enums.TermsAndConditionsType;
 import uk.gov.hmcts.reform.preapi.enums.UpsertResult;
 import uk.gov.hmcts.reform.preapi.exception.ConflictException;
 import uk.gov.hmcts.reform.preapi.exception.NotFoundException;
 import uk.gov.hmcts.reform.preapi.exception.ResourceInDeletedStateException;
-import uk.gov.hmcts.reform.preapi.repositories.AppAccessRepository;
 import uk.gov.hmcts.reform.preapi.repositories.CourtRepository;
-import uk.gov.hmcts.reform.preapi.repositories.PortalAccessRepository;
 import uk.gov.hmcts.reform.preapi.repositories.RoleRepository;
-import uk.gov.hmcts.reform.preapi.repositories.TermsAndConditionsRepository;
 import uk.gov.hmcts.reform.preapi.repositories.UserRepository;
 
 import java.sql.Timestamp;
 import java.time.Instant;
-import java.util.Arrays;
 import java.util.Collection;
 import java.util.Optional;
 import java.util.Set;
 import java.util.UUID;
 import java.util.regex.Pattern;
-import java.util.stream.Collectors;
 import java.util.stream.Stream;
 
+import static uk.gov.hmcts.reform.preapi.dto.validators.PortalAppAccessValidator.PORTAL_ROLE_NAME;
+
 @Service
 @SuppressWarnings("PMD.CouplingBetweenObjects")
 public class UserService {
 
-    private final AppAccessRepository appAccessRepository;
+    private final AppAccessService appAccessService;
+    private final PortalAccessService portalAccessService;
     private final CourtRepository courtRepository;
     private final RoleRepository roleRepository;
     private final UserRepository userRepository;
-    private final PortalAccessRepository portalAccessRepository;
-    private final AppAccessService appAccessService;
-    private final PortalAccessService portalAccessService;
-    private final TermsAndConditionsRepository termsAndConditionsRepository;
+    private final TermsAndConditionsService termsAndConditionsService;
 
     private static final Pattern EMAIL_PATTERN = Pattern.compile(
         "^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\\.[a-zA-Z]{2,}$"
     );
 
     @Autowired
-    public UserService(AppAccessRepository appAccessRepository,
-                       CourtRepository courtRepository,
+    public UserService(CourtRepository courtRepository,
                        RoleRepository roleRepository,
                        UserRepository userRepository,
-                       PortalAccessRepository portalAccessRepository,
                        AppAccessService appAccessService,
                        PortalAccessService portalAccessService,
-                       TermsAndConditionsRepository termsAndConditionsRepository) {
-        this.appAccessRepository = appAccessRepository;
+                       TermsAndConditionsService termsAndConditionsService) {
         this.courtRepository = courtRepository;
         this.roleRepository = roleRepository;
         this.userRepository = userRepository;
-        this.portalAccessRepository = portalAccessRepository;
         this.appAccessService = appAccessService;
         this.portalAccessService = portalAccessService;
-        this.termsAndConditionsRepository = termsAndConditionsRepository;
+        this.termsAndConditionsService = termsAndConditionsService;
     }
 
     @Transactional()
@@ -85,7 +75,7 @@ public UserDTO findById(UUID userId) {
             .map(user ->
                      new UserDTO(
                          user,
-                         getAllLatestTermsAndConditions()
+                         termsAndConditionsService.getAllLatestTermsAndConditions()
                      ))
             .orElseThrow(() -> new NotFoundException("User: " + userId));
     }
@@ -95,8 +85,8 @@ public AccessDTO findByEmail(String email) {
         return userRepository.findByEmailOrAlternativeEmailIgnoreCaseAndDeletedAtIsNull(email)
             .map(access ->
                      new AccessDTO(
-                            access,
-                            getAllLatestTermsAndConditions()
+                         access,
+                         termsAndConditionsService.getAllLatestTermsAndConditions()
                      ))
             .orElseThrow(() -> new NotFoundException("User: " + email));
     }
@@ -104,38 +94,40 @@ public AccessDTO findByEmail(String email) {
     @Transactional
     @PreAuthorize("!#includeDeleted or @authorisationService.canViewDeleted(authentication)")
     public Page<UserDTO> findAllBy(
-        String name,
-        String email,
-        String organisation,
-        UUID court,
-        UUID role,
-        AccessType accessType,
-        boolean includeDeleted,
-        Boolean isAppActive,
+        SearchUsers searchUsers,
         Pageable pageable
     ) {
-        if (court != null && !courtRepository.existsById(court)) {
-            throw new NotFoundException("Court: " + court);
+        if (searchUsers.getCourtId() != null && !courtRepository.existsById(searchUsers.getCourtId())) {
+            throw new NotFoundException("Court: " + searchUsers.getCourtId());
         }
 
-        if (role != null && !roleRepository.existsById(role)) {
-            throw new NotFoundException("Role: " + role);
+        Set<TermsAndConditions> allLatestTermsAndConditions = termsAndConditionsService
+            .getAllLatestTermsAndConditions();
+
+        if (searchUsers.getRoleId() != null) {
+            Role roleFromDb = roleRepository.findById(searchUsers.getRoleId())
+                .orElseThrow(() -> new NotFoundException("Role: " + searchUsers.getRoleId()));
+
+            // Is a portal user
+            if (roleFromDb.getName().equals(PORTAL_ROLE_NAME) && searchUsers.getAccessType() == null) {
+                return userRepository.searchAllBy(
+                    searchUsers.getName(), searchUsers.getFirstName(), searchUsers.getLastName(),
+                    searchUsers.getEmail(), searchUsers.getOrganisation(), searchUsers.getCourtId(),
+                    null, true, false,
+                    searchUsers.getIncludeDeleted(), searchUsers.getAppActive(), pageable
+                ).map(user -> new UserDTO(user, allLatestTermsAndConditions));
+            }
         }
 
-        Set<TermsAndConditions> allLatestTermsAndConditions = getAllLatestTermsAndConditions();
-
-        return userRepository.searchAllBy(
-            name,
-            email,
-            organisation,
-            court,
-            role,
-            accessType == AccessType.PORTAL,
-            accessType == AccessType.APP,
-            includeDeleted,
-            isAppActive,
-            pageable
-        ).map(user -> new UserDTO(user, allLatestTermsAndConditions));
+        Page<User> returnedFromDB = userRepository.searchAllBy(
+            searchUsers.getName(), searchUsers.getFirstName(), searchUsers.getLastName(),
+            searchUsers.getEmail(), searchUsers.getOrganisation(), searchUsers.getCourtId(),
+            searchUsers.getRoleId(),
+            searchUsers.getAccessType() == AccessType.PORTAL,
+            searchUsers.getAccessType() == AccessType.APP,
+            searchUsers.getIncludeDeleted(), searchUsers.getAppActive(), pageable
+        );
+        return returnedFromDB.map(user -> new UserDTO(user, allLatestTermsAndConditions));
     }
 
     @Transactional
@@ -152,7 +144,7 @@ public UpsertResult upsert(CreateUserDTO createUserDTO) {
         }
 
         createUserDTO.getPortalAccess().stream().map(CreatePortalAccessDTO::getId).forEach(id -> {
-            if (!portalAccessRepository.existsById(id)) {
+            if (!portalAccessService.exists(id)) {
                 throw new NotFoundException("Portal Access: " + id);
             }
         });
@@ -196,9 +188,7 @@ public UpsertResult upsert(CreateInviteDTO createInviteDTO) {
         Optional<User> user = userRepository.findById(createInviteDTO.getUserId());
         if (user.isPresent() && user.get().isDeleted()) {
             throw new ResourceInDeletedStateException("UserDTO", createInviteDTO.getUserId().toString());
-        } else if (user.isPresent() && portalAccessRepository
-            .findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(createInviteDTO.getUserId())
-            .isPresent()) {
+        } else if (user.isPresent() && portalAccessService.isNotDeletedPortalUser(createInviteDTO.getUserId())) {
             return UpsertResult.UPDATED;
         }
 
@@ -212,14 +202,12 @@ public UpsertResult upsert(CreateInviteDTO createInviteDTO) {
         userEntity.setPhone(createInviteDTO.getPhone());
         userRepository.save(userEntity);
 
-        PortalAccess portalAccessEntity = portalAccessRepository
-            .findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(createInviteDTO.getUserId())
-            .orElse(new PortalAccess());
-
-        portalAccessEntity.setUser(userEntity);
-        portalAccessEntity.setStatus(AccessStatus.INVITATION_SENT);
-        portalAccessEntity.setInvitedAt(Timestamp.from(Instant.now()));
-        portalAccessRepository.save(portalAccessEntity);
+        portalAccessService.upsertPortalAccessEntity(
+            createInviteDTO.getUserId(),
+            userEntity,
+            AccessStatus.INVITATION_SENT,
+            Timestamp.from(Instant.now())
+        );
 
         return UpsertResult.CREATED;
     }
@@ -230,15 +218,8 @@ public void deleteById(UUID userId) {
             throw new NotFoundException("User: " + userId);
         }
 
-        portalAccessRepository
-            .findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userId)
-            .ifPresent(portalAccess -> portalAccessService.deleteById(portalAccess.getId()));
-
-        appAccessRepository
-            .findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userId)
-            .stream()
-            .map(AppAccess::getId)
-            .forEach(appAccessService::deleteById);
+        portalAccessService.deleteByUserId(userId);
+        appAccessService.deleteByUserId(userId);
 
         userRepository
             .findById(userId)
@@ -258,29 +239,10 @@ public void undelete(UUID id) {
         entity.setDeletedAt(null);
         userRepository.save(entity);
 
-        appAccessRepository
-            .findAllByUser_IdAndDeletedAtIsNotNull(id)
-            .forEach(a -> {
-                a.setDeletedAt(null);
-                a.setActive(true);
-                appAccessRepository.save(a);
-            });
-
-        portalAccessRepository
-            .findAllByUser_IdAndDeletedAtIsNotNull(id)
-            .forEach(p -> {
-                p.setDeletedAt(null);
-                portalAccessRepository.save(p);
-            });
+        appAccessService.undeleteByUserId(id);
+        portalAccessService.undeleteByUserId(id);
     }
 
-    @Transactional
-    public Set<TermsAndConditions> getAllLatestTermsAndConditions() {
-        return Arrays.stream(TermsAndConditionsType.values())
-            .map(type -> termsAndConditionsRepository.findFirstByTypeOrderByCreatedAtDesc(type)
-                .orElse(null))
-            .collect(Collectors.toSet());
-    }
 
     @Transactional(readOnly = true)
     public Optional<User> findByOriginalEmail(String email) {
diff --git a/src/main/java/uk/gov/hmcts/reform/preapi/services/edit/EditRequestCrudService.java b/src/main/java/uk/gov/hmcts/reform/preapi/services/edit/EditRequestCrudService.java
index d2cf70e871..8f91312ad9 100644
--- a/src/main/java/uk/gov/hmcts/reform/preapi/services/edit/EditRequestCrudService.java
+++ b/src/main/java/uk/gov/hmcts/reform/preapi/services/edit/EditRequestCrudService.java
@@ -142,7 +142,7 @@ public Set<UUID> findRecordingIdsWithForceReencodeRequests(Set<UUID> sourceRecor
 
         return editRequestRepository.findSourceRecordingIdsWithForceReencodeRequests(sourceRecordingIds);
     }
-  
+
     private UpsertResult handleEmptyInstructions(CreateEditRequestDTO dto,
                                                  Optional<EditRequest> existingEditRequest,
                                                  boolean isUpdate) {
diff --git a/src/test/java/uk/gov/hmcts/reform/preapi/batch/application/services/MigrationRecordServiceTest.java b/src/test/java/uk/gov/hmcts/reform/preapi/batch/application/services/MigrationRecordServiceTest.java
index 237f68e876..791edcbfc3 100644
--- a/src/test/java/uk/gov/hmcts/reform/preapi/batch/application/services/MigrationRecordServiceTest.java
+++ b/src/test/java/uk/gov/hmcts/reform/preapi/batch/application/services/MigrationRecordServiceTest.java
@@ -80,7 +80,7 @@ void setUp() {
     @Test
     @DisplayName("Should return lowercase combined string from non-null parameters")
     void generateRecordingGroupKeyShouldReturnLowercaseCombinedString() {
-        LocalDateTime createTime = LocalDateTime.of(2024, 12, 11, 10, 0); 
+        LocalDateTime createTime = LocalDateTime.of(2024, 12, 11, 10, 0);
         String result = MigrationRecordService.generateRecordingGroupKey(
             "URN123", "EXHIBIT1", "John", "Doe", "241211",createTime);
 
@@ -90,7 +90,7 @@ void generateRecordingGroupKeyShouldReturnLowercaseCombinedString() {
     @Test
     @DisplayName("Should handle null values by replacing with empty strings")
     void generateRecordingGroupKeyShouldHandleNullValues() {
-        LocalDateTime createTime = LocalDateTime.of(2024, 12, 11, 10, 0); 
+        LocalDateTime createTime = LocalDateTime.of(2024, 12, 11, 10, 0);
         String result = MigrationRecordService.generateRecordingGroupKey(
             null, "EXHIBIT1", null, "Doe","241211", createTime);
 
@@ -100,7 +100,7 @@ void generateRecordingGroupKeyShouldHandleNullValues() {
     @Test
     @DisplayName("Should trim leading and trailing whitespace")
     void generateRecordingGroupKeyShouldTrimWhitespace() {
-        LocalDateTime createTime = LocalDateTime.of(2024, 12, 11, 10, 0); 
+        LocalDateTime createTime = LocalDateTime.of(2024, 12, 11, 10, 0);
         String result = MigrationRecordService.generateRecordingGroupKey(" URN123 ", " EXHIBIT1 ",
             " John ", " Doe ","241211", createTime);
 
@@ -1451,7 +1451,7 @@ void updateIgnoredRecord() {
     void updateIgnoredRecordWithNullCourtId() {
         final CreateVfMigrationRecordDTO dto = new CreateVfMigrationRecordDTO();
         dto.setId(UUID.randomUUID());
-        dto.setCourtId(null); 
+        dto.setCourtId(null);
         dto.setUrn("updated-urn");
         dto.setDefendantName("updated-defendant");
         dto.setWitnessName("updated-witness");
@@ -1479,7 +1479,7 @@ void updateIgnoredRecordWithNullFieldsUsesExisting() {
         dto.setId(UUID.randomUUID());
         dto.setCourtId(UUID.randomUUID());
         dto.setUrn(null);
-        dto.setDefendantName(""); 
+        dto.setDefendantName("");
         dto.setWitnessName(null);
         dto.setRecordingVersion(VfMigrationRecordingVersion.ORIG);
         dto.setStatus(VfMigrationStatus.FAILED);
@@ -1514,7 +1514,7 @@ void updateHandlesInvalidRecordingVersionInEntity() {
         dto.setUrn("URN1234567");
         dto.setDefendantName("defendant-name");
         dto.setWitnessName("witness-name");
-        dto.setRecordingVersion(null); 
+        dto.setRecordingVersion(null);
         dto.setRecordingVersionNumber(null);
         dto.setStatus(VfMigrationStatus.FAILED);
 
@@ -1522,8 +1522,8 @@ void updateHandlesInvalidRecordingVersionInEntity() {
         court.setName("Test Court");
 
         final MigrationRecord migrationRecord = createMigrationRecord();
-        migrationRecord.setStatus(VfMigrationStatus.IGNORED); 
-        migrationRecord.setRecordingVersion("INVALID_VERSION"); 
+        migrationRecord.setStatus(VfMigrationStatus.IGNORED);
+        migrationRecord.setRecordingVersion("INVALID_VERSION");
 
         when(migrationRecordRepository.findById(dto.getId())).thenReturn(Optional.of(migrationRecord));
         when(courtRepository.findById(dto.getCourtId())).thenReturn(Optional.of(court));
@@ -1548,7 +1548,7 @@ void updateNonIgnoredRecordWithNullCourtIdThrowsException() {
         dto.setStatus(VfMigrationStatus.FAILED);
 
         final MigrationRecord migrationRecord = createMigrationRecord();
-        migrationRecord.setStatus(VfMigrationStatus.PENDING); 
+        migrationRecord.setStatus(VfMigrationStatus.PENDING);
 
         when(migrationRecordRepository.findById(dto.getId())).thenReturn(Optional.of(migrationRecord));
 
@@ -1589,14 +1589,14 @@ void updateNonIgnoredRecordWithEmptyUrnThrowsException() {
         final CreateVfMigrationRecordDTO dto = new CreateVfMigrationRecordDTO();
         dto.setId(UUID.randomUUID());
         dto.setCourtId(UUID.randomUUID());
-        dto.setUrn("   "); 
+        dto.setUrn("   ");
         dto.setDefendantName("defendant-name");
         dto.setWitnessName("witness-name");
         dto.setRecordingVersion(VfMigrationRecordingVersion.ORIG);
         dto.setStatus(VfMigrationStatus.FAILED);
 
         final MigrationRecord migrationRecord = createMigrationRecord();
-        migrationRecord.setStatus(VfMigrationStatus.PENDING); 
+        migrationRecord.setStatus(VfMigrationStatus.PENDING);
 
         when(migrationRecordRepository.findById(dto.getId())).thenReturn(Optional.of(migrationRecord));
 
@@ -1620,7 +1620,7 @@ void updateNonIgnoredRecordWithNullDefendantNameThrowsException() {
         dto.setStatus(VfMigrationStatus.FAILED);
 
         final MigrationRecord migrationRecord = createMigrationRecord();
-        migrationRecord.setStatus(VfMigrationStatus.PENDING); 
+        migrationRecord.setStatus(VfMigrationStatus.PENDING);
 
         when(migrationRecordRepository.findById(dto.getId())).thenReturn(Optional.of(migrationRecord));
 
@@ -1668,7 +1668,7 @@ void updateNonIgnoredRecordWithNullRecordingVersionThrowsException() {
         dto.setStatus(VfMigrationStatus.FAILED);
 
         final MigrationRecord migrationRecord = createMigrationRecord();
-        migrationRecord.setStatus(VfMigrationStatus.PENDING); 
+        migrationRecord.setStatus(VfMigrationStatus.PENDING);
 
         when(migrationRecordRepository.findById(dto.getId())).thenReturn(Optional.of(migrationRecord));
 
@@ -1688,7 +1688,7 @@ void updateIgnoredRecordWithNullRecordingVersionAndNoEntityVersion() {
         dto.setUrn("URN1234567");
         dto.setDefendantName("defendant-name");
         dto.setWitnessName("witness-name");
-        dto.setRecordingVersion(null); 
+        dto.setRecordingVersion(null);
         dto.setStatus(VfMigrationStatus.FAILED);
 
         final Court court = new Court();
@@ -1696,7 +1696,7 @@ void updateIgnoredRecordWithNullRecordingVersionAndNoEntityVersion() {
 
         final MigrationRecord migrationRecord = createMigrationRecord();
         migrationRecord.setStatus(VfMigrationStatus.IGNORED);
-        migrationRecord.setRecordingVersion(null); 
+        migrationRecord.setRecordingVersion(null);
 
         when(migrationRecordRepository.findById(dto.getId())).thenReturn(Optional.of(migrationRecord));
         when(courtRepository.findById(dto.getCourtId())).thenReturn(Optional.of(court));
@@ -1777,7 +1777,7 @@ void getOrigFromCopyShouldReturnOriginalFromGroupWhenParentTempIdIsNull() {
         MigrationRecord copy = new MigrationRecord();
         copy.setParentTempId(null);
         copy.setRecordingGroupKey("test-group");
-        
+
         MigrationRecord orig1 = new MigrationRecord();
         orig1.setId(UUID.randomUUID());
         orig1.setRecordingVersion("ORIG");
@@ -1786,7 +1786,7 @@ void getOrigFromCopyShouldReturnOriginalFromGroupWhenParentTempIdIsNull() {
         orig1.setIsPreferred(false);
         orig1.setArchiveName("test1.raw");
         orig1.setCreatedAt(Timestamp.from(Instant.now().minusSeconds(100)));
-        
+
         MigrationRecord orig2 = new MigrationRecord();
         orig2.setId(UUID.randomUUID());
         orig2.setRecordingVersion("ORIG");
@@ -1795,15 +1795,15 @@ void getOrigFromCopyShouldReturnOriginalFromGroupWhenParentTempIdIsNull() {
         orig2.setIsPreferred(true);
         orig2.setArchiveName("test2.mp4");
         orig2.setCreatedAt(Timestamp.from(Instant.now().minusSeconds(50)));
-        
+
         List<MigrationRecord> groupRecords = List.of(orig1, orig2);
-        
+
         when(migrationRecordRepository.findByRecordingGroupKey("test-group")).thenReturn(groupRecords);
-        
+
         Optional<MigrationRecord> result = migrationRecordService.getOrigFromCopy(copy);
-        
+
         assertTrue(result.isPresent());
-        assertThat(result.get()).isEqualTo(orig2); 
+        assertThat(result.get()).isEqualTo(orig2);
     }
 
     @Test
@@ -1812,7 +1812,7 @@ void getOrigFromCopyShouldReturnMp4RecordWhenNoPreferredFlag() {
         MigrationRecord copy = new MigrationRecord();
         copy.setParentTempId(null);
         copy.setRecordingGroupKey("test-group");
-        
+
         MigrationRecord orig1 = new MigrationRecord();
         orig1.setId(UUID.randomUUID());
         orig1.setRecordingVersion("ORIG");
@@ -1821,7 +1821,7 @@ void getOrigFromCopyShouldReturnMp4RecordWhenNoPreferredFlag() {
         orig1.setIsPreferred(false);
         orig1.setArchiveName("test1.raw");
         orig1.setCreatedAt(Timestamp.from(Instant.now().minusSeconds(100)));
-        
+
         MigrationRecord orig2 = new MigrationRecord();
         orig2.setId(UUID.randomUUID());
         orig2.setRecordingVersion("ORIG");
@@ -1830,15 +1830,15 @@ void getOrigFromCopyShouldReturnMp4RecordWhenNoPreferredFlag() {
         orig2.setIsPreferred(false);
         orig2.setArchiveName("test2.mp4");
         orig2.setCreatedAt(Timestamp.from(Instant.now().minusSeconds(50)));
-        
+
         List<MigrationRecord> groupRecords = List.of(orig1, orig2);
-        
+
         when(migrationRecordRepository.findByRecordingGroupKey("test-group")).thenReturn(groupRecords);
-        
+
         Optional<MigrationRecord> result = migrationRecordService.getOrigFromCopy(copy);
-        
+
         assertTrue(result.isPresent());
-        assertThat(result.get()).isEqualTo(orig2); 
+        assertThat(result.get()).isEqualTo(orig2);
     }
 
     @Test
@@ -1847,7 +1847,7 @@ void getOrigFromCopyShouldReturnByCreationTimeWhenNoPreferredOrMp4() {
         MigrationRecord copy = new MigrationRecord();
         copy.setParentTempId(null);
         copy.setRecordingGroupKey("test-group");
-        
+
         MigrationRecord orig1 = new MigrationRecord();
         orig1.setId(UUID.randomUUID());
         orig1.setRecordingVersion("ORIG");
@@ -1856,7 +1856,7 @@ void getOrigFromCopyShouldReturnByCreationTimeWhenNoPreferredOrMp4() {
         orig1.setIsPreferred(false);
         orig1.setArchiveName("test1.raw");
         orig1.setCreatedAt(Timestamp.from(Instant.now().minusSeconds(100)));
-        
+
         MigrationRecord orig2 = new MigrationRecord();
         orig2.setId(UUID.randomUUID());
         orig2.setRecordingVersion("ORIG");
@@ -1865,13 +1865,13 @@ void getOrigFromCopyShouldReturnByCreationTimeWhenNoPreferredOrMp4() {
         orig2.setIsPreferred(false);
         orig2.setArchiveName("test2.raw");
         orig2.setCreatedAt(Timestamp.from(Instant.now().minusSeconds(50)));
-        
+
         List<MigrationRecord> groupRecords = List.of(orig1, orig2);
-        
+
         when(migrationRecordRepository.findByRecordingGroupKey("test-group")).thenReturn(groupRecords);
-        
+
         Optional<MigrationRecord> result = migrationRecordService.getOrigFromCopy(copy);
-        
+
         assertTrue(result.isPresent());
         assertThat(result.get()).isEqualTo(orig1);
     }
@@ -1882,19 +1882,19 @@ void getOrigFromCopyShouldReturnEmptyWhenNoOrigRecordsInGroup() {
         MigrationRecord copy = new MigrationRecord();
         copy.setParentTempId(null);
         copy.setRecordingGroupKey("test-group");
-        
+
         MigrationRecord copyRecord = new MigrationRecord();
         copyRecord.setId(UUID.randomUUID());
         copyRecord.setRecordingVersion("COPY");
         copyRecord.setStatus(VfMigrationStatus.SUCCESS);
         copyRecord.setRecordingId(UUID.randomUUID());
-        
+
         List<MigrationRecord> groupRecords = List.of(copyRecord);
-        
+
         when(migrationRecordRepository.findByRecordingGroupKey("test-group")).thenReturn(groupRecords);
-        
+
         Optional<MigrationRecord> result = migrationRecordService.getOrigFromCopy(copy);
-        
+
         assertTrue(result.isEmpty());
     }
 
@@ -1904,19 +1904,19 @@ void getOrigFromCopyShouldReturnEmptyWhenOrigRecordsHaveNoRecordingId() {
         MigrationRecord copy = new MigrationRecord();
         copy.setParentTempId(null);
         copy.setRecordingGroupKey("test-group");
-        
+
         MigrationRecord orig = new MigrationRecord();
         orig.setId(UUID.randomUUID());
         orig.setRecordingVersion("ORIG");
         orig.setStatus(VfMigrationStatus.SUCCESS);
         orig.setRecordingId(null);
-        
+
         List<MigrationRecord> groupRecords = List.of(orig);
-        
+
         when(migrationRecordRepository.findByRecordingGroupKey("test-group")).thenReturn(groupRecords);
-        
+
         Optional<MigrationRecord> result = migrationRecordService.getOrigFromCopy(copy);
-        
+
         assertTrue(result.isEmpty());
     }
 
@@ -1949,7 +1949,7 @@ void getOrigFromCopyShouldPreferMp4WhenSorting() {
         MigrationRecord copy = new MigrationRecord();
         copy.setParentTempId(null);
         copy.setRecordingGroupKey("test-group");
-        
+
         MigrationRecord orig1 = new MigrationRecord();
         orig1.setId(UUID.randomUUID());
         orig1.setRecordingVersion("ORIG");
@@ -1958,7 +1958,7 @@ void getOrigFromCopyShouldPreferMp4WhenSorting() {
         orig1.setIsPreferred(false);
         orig1.setArchiveName("test1.raw");
         orig1.setCreatedAt(Timestamp.from(Instant.now().minusSeconds(50)));
-        
+
         MigrationRecord orig2 = new MigrationRecord();
         orig2.setId(UUID.randomUUID());
         orig2.setRecordingVersion("ORIG");
@@ -1967,13 +1967,13 @@ void getOrigFromCopyShouldPreferMp4WhenSorting() {
         orig2.setIsPreferred(false);
         orig2.setArchiveName("test2.mp4");
         orig2.setCreatedAt(Timestamp.from(Instant.now().minusSeconds(100)));
-        
+
         List<MigrationRecord> groupRecords = List.of(orig1, orig2);
-        
+
         when(migrationRecordRepository.findByRecordingGroupKey("test-group")).thenReturn(groupRecords);
-        
+
         Optional<MigrationRecord> result = migrationRecordService.getOrigFromCopy(copy);
-        
+
         assertTrue(result.isPresent());
         assertThat(result.get()).isEqualTo(orig2);
     }
@@ -1984,7 +1984,7 @@ void getOrigFromCopyShouldPreferPreferredFlagWhenSorting() {
         MigrationRecord copy = new MigrationRecord();
         copy.setParentTempId(null);
         copy.setRecordingGroupKey("test-group");
-        
+
         MigrationRecord orig1 = new MigrationRecord();
         orig1.setId(UUID.randomUUID());
         orig1.setRecordingVersion("ORIG");
@@ -1993,7 +1993,7 @@ void getOrigFromCopyShouldPreferPreferredFlagWhenSorting() {
         orig1.setIsPreferred(false);
         orig1.setArchiveName("test1.mp4");
         orig1.setCreatedAt(Timestamp.from(Instant.now().minusSeconds(50)));
-        
+
         MigrationRecord orig2 = new MigrationRecord();
         orig2.setId(UUID.randomUUID());
         orig2.setRecordingVersion("ORIG");
@@ -2002,15 +2002,15 @@ void getOrigFromCopyShouldPreferPreferredFlagWhenSorting() {
         orig2.setIsPreferred(true);
         orig2.setArchiveName("test2.raw");
         orig2.setCreatedAt(Timestamp.from(Instant.now().minusSeconds(100)));
-        
+
         List<MigrationRecord> groupRecords = List.of(orig1, orig2);
-        
+
         when(migrationRecordRepository.findByRecordingGroupKey("test-group")).thenReturn(groupRecords);
-        
+
         Optional<MigrationRecord> result = migrationRecordService.getOrigFromCopy(copy);
-        
+
         assertTrue(result.isPresent());
-        assertThat(result.get()).isEqualTo(orig2); 
+        assertThat(result.get()).isEqualTo(orig2);
     }
 
     @Test
@@ -2019,11 +2019,11 @@ void getOrigFromCopyShouldReturnEmptyWhenNoOriginalRecordsFound() {
         MigrationRecord copy = new MigrationRecord();
         copy.setParentTempId(null);
         copy.setRecordingGroupKey("test-group");
-        
+
         when(migrationRecordRepository.findByRecordingGroupKey("test-group")).thenReturn(List.of());
-        
+
         Optional<MigrationRecord> result = migrationRecordService.getOrigFromCopy(copy);
-        
+
         assertFalse(result.isPresent());
     }
 
@@ -2033,7 +2033,7 @@ void getOrigFromCopyShouldReturnEmptyWhenNoSuccessfulOriginalRecordsFound() {
         MigrationRecord copy = new MigrationRecord();
         copy.setParentTempId(null);
         copy.setRecordingGroupKey("test-group");
-        
+
         MigrationRecord orig = new MigrationRecord();
         orig.setId(UUID.randomUUID());
         orig.setRecordingVersion("ORIG");
@@ -2042,11 +2042,11 @@ void getOrigFromCopyShouldReturnEmptyWhenNoSuccessfulOriginalRecordsFound() {
         orig.setIsPreferred(true);
         orig.setArchiveName("test.mp4");
         orig.setCreatedAt(Timestamp.from(Instant.now()));
-        
+
         when(migrationRecordRepository.findByRecordingGroupKey("test-group")).thenReturn(List.of(orig));
-        
+
         Optional<MigrationRecord> result = migrationRecordService.getOrigFromCopy(copy);
-        
+
         assertFalse(result.isPresent());
     }
 
@@ -2056,7 +2056,7 @@ void getOrigFromCopyShouldReturnEmptyWhenOriginalRecordHasNoRecordingId() {
         MigrationRecord copy = new MigrationRecord();
         copy.setParentTempId(null);
         copy.setRecordingGroupKey("test-group");
-        
+
         MigrationRecord orig = new MigrationRecord();
         orig.setId(UUID.randomUUID());
         orig.setRecordingVersion("ORIG");
@@ -2065,11 +2065,11 @@ void getOrigFromCopyShouldReturnEmptyWhenOriginalRecordHasNoRecordingId() {
         orig.setIsPreferred(true);
         orig.setArchiveName("test.mp4");
         orig.setCreatedAt(Timestamp.from(Instant.now()));
-        
+
         when(migrationRecordRepository.findByRecordingGroupKey("test-group")).thenReturn(List.of(orig));
-        
+
         Optional<MigrationRecord> result = migrationRecordService.getOrigFromCopy(copy);
-        
+
         assertFalse(result.isPresent());
     }
 
diff --git a/src/test/java/uk/gov/hmcts/reform/preapi/controller/TermsAndConditionsControllerTest.java b/src/test/java/uk/gov/hmcts/reform/preapi/controller/TermsAndConditionsControllerTest.java
index 125e2793f7..1c2a610bbb 100644
--- a/src/test/java/uk/gov/hmcts/reform/preapi/controller/TermsAndConditionsControllerTest.java
+++ b/src/test/java/uk/gov/hmcts/reform/preapi/controller/TermsAndConditionsControllerTest.java
@@ -60,7 +60,7 @@ void getLatestTermsAndConditionsAppSuccess() throws Exception {
         model.setType(TermsAndConditionsType.APP);
         model.setCreatedAt(Timestamp.from(Instant.now()));
 
-        when(termsAndConditionsService.getLatestTermsAndConditions(TermsAndConditionsType.APP))
+        when(termsAndConditionsService.getLatestTermsAndConditionsByType(TermsAndConditionsType.APP))
             .thenReturn(model);
 
         mockMvc.perform(get(TEST_URL + "/app-terms-and-conditions/latest"))
@@ -70,14 +70,14 @@ void getLatestTermsAndConditionsAppSuccess() throws Exception {
             .andExpect(jsonPath("$.type").value(model.getType().toString()))
             .andExpect(jsonPath("$.html").value(model.getHtml()));
 
-        verify(termsAndConditionsService).getLatestTermsAndConditions(TermsAndConditionsType.APP);
+        verify(termsAndConditionsService).getLatestTermsAndConditionsByType(TermsAndConditionsType.APP);
     }
 
     @Test
     @DisplayName("Should return 404 error when there are no terms and conditions for app")
     void getLatestTermsAndConditionsAppNotFound() throws Exception {
         doThrow(new NotFoundException("Terms and conditions of type: APP"))
-            .when(termsAndConditionsService).getLatestTermsAndConditions(TermsAndConditionsType.APP);
+            .when(termsAndConditionsService).getLatestTermsAndConditionsByType(TermsAndConditionsType.APP);
 
         mockMvc.perform(get(TEST_URL + "/app-terms-and-conditions/latest"))
             .andExpect(status().isNotFound())
@@ -85,7 +85,7 @@ void getLatestTermsAndConditionsAppNotFound() throws Exception {
             .andExpect(jsonPath("$.message")
                            .value("Not found: Terms and conditions of type: APP"));
 
-        verify(termsAndConditionsService).getLatestTermsAndConditions(TermsAndConditionsType.APP);
+        verify(termsAndConditionsService).getLatestTermsAndConditionsByType(TermsAndConditionsType.APP);
     }
 
     @Test
@@ -97,7 +97,7 @@ void getLatestTermsAndConditionsPortalSuccess() throws Exception {
         model.setType(TermsAndConditionsType.PORTAL);
         model.setCreatedAt(Timestamp.from(Instant.now()));
 
-        when(termsAndConditionsService.getLatestTermsAndConditions(TermsAndConditionsType.PORTAL))
+        when(termsAndConditionsService.getLatestTermsAndConditionsByType(TermsAndConditionsType.PORTAL))
             .thenReturn(model);
 
         mockMvc.perform(get(TEST_URL + "/portal-terms-and-conditions/latest"))
@@ -107,14 +107,14 @@ void getLatestTermsAndConditionsPortalSuccess() throws Exception {
             .andExpect(jsonPath("$.type").value(model.getType().toString()))
             .andExpect(jsonPath("$.html").value(model.getHtml()));
 
-        verify(termsAndConditionsService).getLatestTermsAndConditions(TermsAndConditionsType.PORTAL);
+        verify(termsAndConditionsService).getLatestTermsAndConditionsByType(TermsAndConditionsType.PORTAL);
     }
 
     @Test
     @DisplayName("Should return 404 error when there are no terms and conditions for portal")
     void getLatestTermsAndConditionsPortalNotFound() throws Exception {
         doThrow(new NotFoundException("Terms and conditions of type: PORTAL"))
-            .when(termsAndConditionsService).getLatestTermsAndConditions(TermsAndConditionsType.PORTAL);
+            .when(termsAndConditionsService).getLatestTermsAndConditionsByType(TermsAndConditionsType.PORTAL);
 
         mockMvc.perform(get(TEST_URL + "/portal-terms-and-conditions/latest"))
             .andExpect(status().isNotFound())
@@ -122,7 +122,7 @@ void getLatestTermsAndConditionsPortalNotFound() throws Exception {
             .andExpect(jsonPath("$.message")
                            .value("Not found: Terms and conditions of type: PORTAL"));
 
-        verify(termsAndConditionsService).getLatestTermsAndConditions(TermsAndConditionsType.PORTAL);
+        verify(termsAndConditionsService).getLatestTermsAndConditionsByType(TermsAndConditionsType.PORTAL);
     }
 
     @Test
diff --git a/src/test/java/uk/gov/hmcts/reform/preapi/controller/UserControllerTest.java b/src/test/java/uk/gov/hmcts/reform/preapi/controller/UserControllerTest.java
index cfd8bb66ed..77e6ed479d 100644
--- a/src/test/java/uk/gov/hmcts/reform/preapi/controller/UserControllerTest.java
+++ b/src/test/java/uk/gov/hmcts/reform/preapi/controller/UserControllerTest.java
@@ -5,6 +5,7 @@
 import org.junit.jupiter.api.BeforeAll;
 import org.junit.jupiter.api.DisplayName;
 import org.junit.jupiter.api.Test;
+import org.mockito.ArgumentCaptor;
 import org.springframework.beans.factory.annotation.Autowired;
 import org.springframework.boot.test.autoconfigure.web.servlet.AutoConfigureMockMvc;
 import org.springframework.boot.test.autoconfigure.web.servlet.WebMvcTest;
@@ -14,6 +15,7 @@
 import org.springframework.test.web.servlet.MockMvc;
 import org.springframework.test.web.servlet.MvcResult;
 import uk.gov.hmcts.reform.preapi.controllers.UserController;
+import uk.gov.hmcts.reform.preapi.controllers.params.SearchUsers;
 import uk.gov.hmcts.reform.preapi.dto.AccessDTO;
 import uk.gov.hmcts.reform.preapi.dto.CreateAppAccessDTO;
 import uk.gov.hmcts.reform.preapi.dto.CreatePortalAccessDTO;
@@ -40,9 +42,6 @@
 
 import static org.assertj.core.api.Assertions.assertThat;
 import static org.mockito.ArgumentMatchers.any;
-import static org.mockito.ArgumentMatchers.anyBoolean;
-import static org.mockito.ArgumentMatchers.eq;
-import static org.mockito.ArgumentMatchers.isNull;
 import static org.mockito.Mockito.doNothing;
 import static org.mockito.Mockito.doThrow;
 import static org.mockito.Mockito.mock;
@@ -115,22 +114,16 @@ void getUserByIdNotFound() throws Exception {
             .andExpect(jsonPath("$.message").value("Not found: User: " + userId));
     }
 
-    @DisplayName("Should return a list of users with 200 response code")
+    @DisplayName("Should return a list of users with 200 response code with empty params")
     @Test
     void getUsersSuccess() throws Exception {
         var userId = UUID.randomUUID();
         var mockCourt = new UserDTO();
         mockCourt.setId(userId);
         var userList = new PageImpl<>(List.of(mockCourt));
+
         when(userService.findAllBy(
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            eq(false),
-            isNull(),
+            any(),
             any()
         )).thenReturn(userList);
 
@@ -139,17 +132,19 @@ void getUsersSuccess() throws Exception {
             .andExpect(jsonPath("$._embedded.userDTOList").isNotEmpty())
             .andExpect(jsonPath("$._embedded.userDTOList[0].id").value(userId.toString()));
 
-        verify(userService, times(1)).findAllBy(
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            eq(false),
-            isNull(),
-            any()
-        );
+        ArgumentCaptor<SearchUsers> paramsCaptor = ArgumentCaptor.forClass(SearchUsers.class);
+        verify(userService, times(1)).findAllBy(paramsCaptor.capture(), any());
+
+        SearchUsers parameters = paramsCaptor.getValue();
+        assertThat(parameters.getCourtId()).isNull();
+        assertThat(parameters.getRoleId()).isNull();
+        assertThat(parameters.getEmail()).isNull();
+        assertThat(parameters.getFirstName()).isNull();
+        assertThat(parameters.getLastName()).isNull();
+        assertThat(parameters.getOrganisation()).isNull();
+        assertThat(parameters.getIncludeDeleted()).isNull();
+        assertThat(parameters.getAppActive()).isNull();
+        assertThat(parameters.getAccessType()).isNull();
     }
 
     @DisplayName("Should return a 404 when searching by a court that doesn't exist")
@@ -158,7 +153,10 @@ void getUsersCourtNotFound() throws Exception {
         UUID courtId = UUID.randomUUID();
         doThrow(new NotFoundException("Court: " + courtId))
             .when(userService)
-            .findAllBy(isNull(), isNull(), isNull(), eq(courtId), isNull(), isNull(), eq(false), isNull(), any());
+            .findAllBy(
+                any(),
+                any()
+            );
 
         mockMvc.perform(get("/users")
                             .param("courtId", courtId.toString()))
@@ -172,7 +170,7 @@ void getUsersRoleNotFound() throws Exception {
         UUID roleId = UUID.randomUUID();
         doThrow(new NotFoundException("Role: " + roleId))
             .when(userService)
-            .findAllBy(any(), any(), any(), any(), eq(roleId), any(), eq(false), any(), any());
+            .findAllBy(any(), any());
 
         mockMvc.perform(get("/users")
                             .param("roleId", roleId.toString()))
@@ -210,7 +208,7 @@ void deleteUserByIdNotFound() throws Exception {
     @Test
     void createUserCreated() throws Exception {
         var userId = UUID.randomUUID();
-        var user =  new CreateUserDTO();
+        var user = new CreateUserDTO();
         user.setId(userId);
         user.setFirstName("Example");
         user.setLastName("Person");
@@ -238,7 +236,7 @@ void createUserCreated() throws Exception {
     @Test
     void updateUserNoContent() throws Exception {
         var userId = UUID.randomUUID();
-        var user =  new CreateUserDTO();
+        var user = new CreateUserDTO();
         user.setId(userId);
         user.setFirstName("Example");
         user.setLastName("Person");
@@ -266,7 +264,7 @@ void updateUserNoContent() throws Exception {
     @Test
     void createUserIdMismatch() throws Exception {
         var userId = UUID.randomUUID();
-        var user =  new CreateUserDTO();
+        var user = new CreateUserDTO();
         user.setId(userId);
         user.setFirstName("Example");
         user.setLastName("Person");
@@ -913,21 +911,13 @@ void getUserByEmailNotFound() throws Exception {
             .andExpect(jsonPath("$.message").value("Not found: User: " + userEmail));
     }
 
-    @DisplayName("Should set include deleted param to false if not set")
+    @DisplayName("Should pass through params as they are set")
     @Test
     public void testGetCasesIncludeDeletedNotSet() throws Exception {
         when(userService.findAllBy(
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            anyBoolean(),
-            isNull(),
+            any(),
             any()
-        ))
-            .thenReturn(new PageImpl<>(List.of()));
+        )).thenReturn(new PageImpl<>(List.of()));
 
         mockMvc.perform(get("/users")
                             .with(csrf())
@@ -935,22 +925,22 @@ public void testGetCasesIncludeDeletedNotSet() throws Exception {
             .andExpect(status().isOk())
             .andReturn();
 
+        ArgumentCaptor<SearchUsers> searchUsersCaptor = ArgumentCaptor.forClass(SearchUsers.class);
         verify(userService, times(1))
-            .findAllBy(isNull(), isNull(), isNull(), isNull(), isNull(), isNull(), eq(false), isNull(), any());
+            .findAllBy(
+                searchUsersCaptor.capture(),
+                any()
+            );
+        assertThat(searchUsersCaptor.getValue().getIncludeDeleted()).isNull();
     }
 
     @DisplayName("Should set include deleted param to false when set to false")
     @Test
     public void testGetCasesIncludeDeletedFalse() throws Exception {
+        SearchUsers searchUsers = mock(SearchUsers.class);
+        when(searchUsers.getIncludeDeleted()).thenReturn(false);
         when(userService.findAllBy(
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            anyBoolean(),
-            isNull(),
+            any(),
             any()
         )).thenReturn(new PageImpl<>(List.of()));
 
@@ -961,22 +951,17 @@ public void testGetCasesIncludeDeletedFalse() throws Exception {
             .andExpect(status().isOk())
             .andReturn();
 
+        ArgumentCaptor<SearchUsers> searchUsersCaptor = ArgumentCaptor.forClass(SearchUsers.class);
         verify(userService, times(1))
-            .findAllBy(isNull(), isNull(), isNull(), isNull(), isNull(), isNull(), eq(false), isNull(), any());
+            .findAllBy(searchUsersCaptor.capture(), any());
+        assertThat(searchUsersCaptor.getValue().getIncludeDeleted()).isFalse();
     }
 
     @DisplayName("Should set include deleted param to true when set to true")
     @Test
     public void testGetCasesIncludeDeletedTrue() throws Exception {
         when(userService.findAllBy(
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            isNull(),
-            anyBoolean(),
-            isNull(),
+            any(),
             any()
         )).thenReturn(new PageImpl<>(List.of()));
 
@@ -987,8 +972,14 @@ public void testGetCasesIncludeDeletedTrue() throws Exception {
             .andExpect(status().isOk())
             .andReturn();
 
+        ArgumentCaptor<SearchUsers> searchUsersCaptor = ArgumentCaptor.forClass(SearchUsers.class);
         verify(userService, times(1))
-            .findAllBy(isNull(), isNull(), isNull(), isNull(), isNull(), isNull(), eq(true), isNull(), any());
+            .findAllBy(
+                searchUsersCaptor.capture(),
+                any()
+            );
+
+        assertThat(searchUsersCaptor.getValue().getIncludeDeleted()).isTrue();
     }
 
     @DisplayName("Should undelete a user by id and return a 200 response")
diff --git a/src/test/java/uk/gov/hmcts/reform/preapi/controller/VfMigrationControllerTest.java b/src/test/java/uk/gov/hmcts/reform/preapi/controller/VfMigrationControllerTest.java
index 2ae2e67f9c..2c1804fedc 100644
--- a/src/test/java/uk/gov/hmcts/reform/preapi/controller/VfMigrationControllerTest.java
+++ b/src/test/java/uk/gov/hmcts/reform/preapi/controller/VfMigrationControllerTest.java
@@ -353,7 +353,7 @@ public void putMigrationRecordExhibitReferenceNull() throws Exception {
         createDto.setWitnessName("witness-name");
         createDto.setCourtId(UUID.randomUUID());
         createDto.setRecordingVersion(VfMigrationRecordingVersion.ORIG);
-    
+
         when(migrationRecordService.update(any(CreateVfMigrationRecordDTO.class))).thenReturn(UpsertResult.UPDATED);
 
         mockMvc.perform(put("/vf-migration-records/" + mockId)
@@ -361,7 +361,7 @@ public void putMigrationRecordExhibitReferenceNull() throws Exception {
                         .content(OBJECT_MAPPER.writeValueAsString(createDto))
                         .contentType(MediaType.APPLICATION_JSON_VALUE)
                         .accept(MediaType.APPLICATION_JSON_VALUE))
-            .andExpect(status().isNoContent()); 
+            .andExpect(status().isNoContent());
     }
 
     @Test
@@ -394,7 +394,7 @@ public void putMigrationRecordExhibitReferenceTooShort() throws Exception {
         UUID mockId = UUID.randomUUID();
         CreateVfMigrationRecordDTO createDto = new CreateVfMigrationRecordDTO();
         createDto.setId(mockId);
-        createDto.setStatus(VfMigrationStatus.READY); 
+        createDto.setStatus(VfMigrationStatus.READY);
         createDto.setUrn("URN1234567");
         createDto.setExhibitReference("EX");
         createDto.setDefendantName("defendant-name");
@@ -409,7 +409,7 @@ public void putMigrationRecordExhibitReferenceTooShort() throws Exception {
                         .content(OBJECT_MAPPER.writeValueAsString(createDto))
                         .contentType(MediaType.APPLICATION_JSON_VALUE)
                         .accept(MediaType.APPLICATION_JSON_VALUE))
-            .andExpect(status().isNoContent()); 
+            .andExpect(status().isNoContent());
     }
 
     @Test
@@ -418,7 +418,7 @@ public void putMigrationRecordExhibitReferenceTooLong() throws Exception {
         UUID mockId = UUID.randomUUID();
         CreateVfMigrationRecordDTO createDto = new CreateVfMigrationRecordDTO();
         createDto.setId(mockId);
-        createDto.setStatus(VfMigrationStatus.READY); 
+        createDto.setStatus(VfMigrationStatus.READY);
         createDto.setUrn("URN1234567");
         createDto.setExhibitReference("EXHIBIT12345678901234567890");
         createDto.setDefendantName("defendant-name");
@@ -432,7 +432,7 @@ public void putMigrationRecordExhibitReferenceTooLong() throws Exception {
                         .contentType(MediaType.APPLICATION_JSON_VALUE)
                         .accept(MediaType.APPLICATION_JSON_VALUE))
             .andExpect(status().isBadRequest())
-            .andExpect(jsonPath("$.exhibitReference").value("length must be between 0 and 11")); 
+            .andExpect(jsonPath("$.exhibitReference").value("length must be between 0 and 11"));
     }
 
     @Test
diff --git a/src/test/java/uk/gov/hmcts/reform/preapi/controller/params/SearchUsersTest.java b/src/test/java/uk/gov/hmcts/reform/preapi/controller/params/SearchUsersTest.java
index 6a50b17290..ec0bc2ed59 100644
--- a/src/test/java/uk/gov/hmcts/reform/preapi/controller/params/SearchUsersTest.java
+++ b/src/test/java/uk/gov/hmcts/reform/preapi/controller/params/SearchUsersTest.java
@@ -21,6 +21,32 @@ public void getName() {
         assertNull(searchUsers.getName());
     }
 
+    @Test
+    public void getFirstName() {
+        var searchUsers = new SearchUsers();
+        searchUsers.setFirstName("John");
+        assertEquals("John", searchUsers.getFirstName());
+
+        searchUsers.setFirstName("");
+        assertNull(searchUsers.getFirstName());
+
+        searchUsers.setFirstName(null);
+        assertNull(searchUsers.getFirstName());
+    }
+
+    @Test
+    public void getLastName() {
+        var searchUsers = new SearchUsers();
+        searchUsers.setLastName("Doe");
+        assertEquals("Doe", searchUsers.getLastName());
+
+        searchUsers.setLastName("");
+        assertNull(searchUsers.getLastName());
+
+        searchUsers.setLastName(null);
+        assertNull(searchUsers.getLastName());
+    }
+
     @Test
     public void getEmail() {
         var searchUsers = new SearchUsers();
diff --git a/src/test/java/uk/gov/hmcts/reform/preapi/services/AppAccessServiceTest.java b/src/test/java/uk/gov/hmcts/reform/preapi/services/AppAccessServiceTest.java
index 25507c433b..0376f6b96b 100644
--- a/src/test/java/uk/gov/hmcts/reform/preapi/services/AppAccessServiceTest.java
+++ b/src/test/java/uk/gov/hmcts/reform/preapi/services/AppAccessServiceTest.java
@@ -2,6 +2,7 @@
 
 import org.junit.jupiter.api.DisplayName;
 import org.junit.jupiter.api.Test;
+import org.mockito.ArgumentCaptor;
 import org.springframework.beans.factory.annotation.Autowired;
 import org.springframework.boot.test.context.SpringBootTest;
 import org.springframework.test.context.bean.override.mockito.MockitoBean;
@@ -20,6 +21,7 @@
 
 import java.sql.Timestamp;
 import java.time.Instant;
+import java.util.List;
 import java.util.Optional;
 import java.util.UUID;
 
@@ -27,13 +29,15 @@
 import static org.junit.jupiter.api.Assertions.assertFalse;
 import static org.junit.jupiter.api.Assertions.assertThrows;
 import static org.mockito.ArgumentMatchers.any;
+import static org.mockito.Mockito.mock;
 import static org.mockito.Mockito.never;
 import static org.mockito.Mockito.times;
 import static org.mockito.Mockito.verify;
+import static org.mockito.Mockito.verifyNoMoreInteractions;
 import static org.mockito.Mockito.when;
 
 @SpringBootTest(classes = AppAccessService.class)
-public class AppAccessServiceTest {
+class AppAccessServiceTest {
     @MockitoBean
     private AppAccessRepository appAccessRepository;
 
@@ -47,7 +51,7 @@ public class AppAccessServiceTest {
     private RoleRepository roleRepository;
 
     @Autowired
-    private AppAccessService appAccessService;
+    private AppAccessService underTest;
 
     @DisplayName("Create an app access entity")
     @Test
@@ -63,7 +67,7 @@ void createAppAccessSuccess() {
         when(roleRepository.findById(model.getRoleId())).thenReturn(Optional.of(new Role()));
         when(courtRepository.findById(model.getCourtId())).thenReturn(Optional.of(new Court()));
 
-        assertThat(appAccessService.upsert(model)).isEqualTo(UpsertResult.CREATED);
+        assertThat(underTest.upsert(model)).isEqualTo(UpsertResult.CREATED);
 
         verify(appAccessRepository, times(1)).findById(model.getId());
         verify(userRepository, times(1)).findByIdAndDeletedAtIsNull(model.getUserId());
@@ -90,7 +94,7 @@ void updateAppAccessSuccess() {
         when(roleRepository.findById(model.getRoleId())).thenReturn(Optional.of(new Role()));
         when(courtRepository.findById(model.getCourtId())).thenReturn(Optional.of(new Court()));
 
-        assertThat(appAccessService.upsert(model)).isEqualTo(UpsertResult.UPDATED);
+        assertThat(underTest.upsert(model)).isEqualTo(UpsertResult.UPDATED);
 
         verify(appAccessRepository, times(1)).findById(model.getId());
         verify(userRepository, times(1)).findByIdAndDeletedAtIsNull(model.getUserId());
@@ -115,7 +119,7 @@ void createAppAccessDeleted() {
 
         assertThrows(
             ResourceInDeletedStateException.class,
-            () -> appAccessService.upsert(model)
+            () -> underTest.upsert(model)
         );
 
         verify(appAccessRepository, times(1)).findById(model.getId());
@@ -136,7 +140,7 @@ void createAppAccessUserNotFound() {
 
         var message = assertThrows(
             NotFoundException.class,
-            () -> appAccessService.upsert(model)
+            () -> underTest.upsert(model)
         ).getMessage();
         assertThat(message).isEqualTo("Not found: User: " + model.getUserId());
 
@@ -160,7 +164,7 @@ void createAppAccessCourtNotFound() {
 
         var message = assertThrows(
             NotFoundException.class,
-            () -> appAccessService.upsert(model)
+            () -> underTest.upsert(model)
         ).getMessage();
         assertThat(message).isEqualTo("Not found: Court: " + model.getCourtId());
 
@@ -186,7 +190,7 @@ void createAppAccessRoleNotFound() {
 
         var message = assertThrows(
             NotFoundException.class,
-            () -> appAccessService.upsert(model)
+            () -> underTest.upsert(model)
         ).getMessage();
         assertThat(message).isEqualTo("Not found: Role: " + model.getRoleId());
 
@@ -207,7 +211,7 @@ void deleteByIdSuccess() {
 
         when(appAccessRepository.findById(id)).thenReturn(Optional.of(access));
 
-        appAccessService.deleteById(id);
+        underTest.deleteById(id);
 
         assertThat(access.getDeletedAt()).isNotNull();
         assertFalse(access.isActive());
@@ -234,7 +238,7 @@ void upsertSetCourtAccessType() {
         when(courtRepository.findById(dto.getCourtId())).thenReturn(Optional.of(new Court()));
         when(roleRepository.findById(dto.getRoleId())).thenReturn(Optional.of(new Role()));
 
-        assertThat(appAccessService.upsert(dto)).isEqualTo(UpsertResult.UPDATED);
+        assertThat(underTest.upsert(dto)).isEqualTo(UpsertResult.UPDATED);
         assertThat(appAccess.isDefaultCourt()).isTrue();
 
         verify(appAccessRepository, times(1)).findById(dto.getId());
@@ -243,4 +247,95 @@ void upsertSetCourtAccessType() {
         verify(roleRepository, times(1)).findById(dto.getRoleId());
         verify(appAccessRepository, times(1)).save(any());
     }
+
+    @Test
+    @DisplayName("Should delete by user ID")
+    void deleteByUserIdSuccess() {
+        UUID userId = UUID.randomUUID();
+        User user = mock(User.class);
+        when(user.getId()).thenReturn(userId);
+
+        AppAccess access = new AppAccess();
+        access.setId(UUID.randomUUID());
+        access.setActive(true);
+        access.setUser(user);
+
+        when(appAccessRepository.findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userId))
+            .thenReturn(List.of(access));
+
+        underTest.deleteByUserId(userId);
+
+        verify(appAccessRepository, times(1))
+            .findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userId);
+
+        ArgumentCaptor<AppAccess> captor = ArgumentCaptor.forClass(AppAccess.class);
+        verify(appAccessRepository, times(1)).save(captor.capture());
+        AppAccess capturedAccess = captor.getValue();
+        assertThat(capturedAccess.getId()).isEqualTo(access.getId());
+        assertThat(capturedAccess.getUser()).isEqualTo(user);
+        assertThat(capturedAccess.getDeletedAt()).isNotNull();
+        assertThat(capturedAccess.isActive()).isFalse();
+
+        verifyNoMoreInteractions(appAccessRepository);
+
+    }
+
+    @Test
+    @DisplayName("Should cope if deleting by a non-existent user")
+    void deleteByNonExistentUser() {
+        when(appAccessRepository.findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(any(UUID.class)))
+            .thenReturn(List.of());
+
+        underTest.deleteByUserId(UUID.randomUUID());
+
+        verify(appAccessRepository, times(1))
+            .findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(any(UUID.class));
+
+        verifyNoMoreInteractions(appAccessRepository);
+    }
+
+    @Test
+    @DisplayName("Should undelete by user ID")
+    void undeleteByUserIdSuccess() {
+        UUID userId = UUID.randomUUID();
+        User user = mock(User.class);
+        when(user.getId()).thenReturn(userId);
+
+        AppAccess access = new AppAccess();
+        access.setId(UUID.randomUUID());
+        access.setActive(false);
+        access.setDeletedAt(Timestamp.from(Instant.now()));
+        access.setUser(user);
+
+        when(appAccessRepository.findAllByUser_IdAndDeletedAtIsNotNull(userId))
+            .thenReturn(List.of(access));
+
+        underTest.undeleteByUserId(userId);
+
+        verify(appAccessRepository, times(1))
+            .findAllByUser_IdAndDeletedAtIsNotNull(userId);
+
+        ArgumentCaptor<AppAccess> captor = ArgumentCaptor.forClass(AppAccess.class);
+        verify(appAccessRepository, times(1)).save(captor.capture());
+        assertThat(captor.getValue().getId()).isEqualTo(access.getId());
+        assertThat(captor.getValue().getUser()).isEqualTo(user);
+        assertThat(captor.getValue().getDeletedAt()).isNull();
+        assertThat(captor.getValue().isActive()).isTrue();
+
+        verifyNoMoreInteractions(appAccessRepository);
+    }
+
+    @Test
+    @DisplayName("Should cope if undeleting a non-existent user")
+    void undeleteByNonExistentUser() {
+        when(appAccessRepository.findAllByUser_IdAndDeletedAtIsNotNull(any(UUID.class)))
+            .thenReturn(List.of());
+
+        underTest.undeleteByUserId(UUID.randomUUID());
+
+        verify(appAccessRepository, times(1))
+            .findAllByUser_IdAndDeletedAtIsNotNull(any(UUID.class));
+
+        verifyNoMoreInteractions(appAccessRepository);
+    }
 }
diff --git a/src/test/java/uk/gov/hmcts/reform/preapi/services/PortalAccessServiceTest.java b/src/test/java/uk/gov/hmcts/reform/preapi/services/PortalAccessServiceTest.java
index d4e5726439..06b7c2f677 100644
--- a/src/test/java/uk/gov/hmcts/reform/preapi/services/PortalAccessServiceTest.java
+++ b/src/test/java/uk/gov/hmcts/reform/preapi/services/PortalAccessServiceTest.java
@@ -2,11 +2,13 @@
 
 import org.junit.jupiter.api.DisplayName;
 import org.junit.jupiter.api.Test;
+import org.mockito.ArgumentCaptor;
 import org.springframework.beans.factory.annotation.Autowired;
 import org.springframework.boot.test.context.SpringBootTest;
 import org.springframework.test.context.bean.override.mockito.MockitoBean;
 import uk.gov.hmcts.reform.preapi.dto.CreatePortalAccessDTO;
 import uk.gov.hmcts.reform.preapi.entities.PortalAccess;
+import uk.gov.hmcts.reform.preapi.entities.User;
 import uk.gov.hmcts.reform.preapi.enums.AccessStatus;
 import uk.gov.hmcts.reform.preapi.enums.UpsertResult;
 import uk.gov.hmcts.reform.preapi.exception.NotFoundException;
@@ -14,28 +16,31 @@
 
 import java.sql.Timestamp;
 import java.time.Instant;
+import java.util.List;
 import java.util.Optional;
 import java.util.UUID;
 
 import static org.assertj.core.api.Assertions.assertThat;
 import static org.junit.jupiter.api.Assertions.assertThrows;
 import static org.mockito.ArgumentMatchers.any;
+import static org.mockito.Mockito.mock;
 import static org.mockito.Mockito.never;
 import static org.mockito.Mockito.times;
 import static org.mockito.Mockito.verify;
+import static org.mockito.Mockito.verifyNoMoreInteractions;
 import static org.mockito.Mockito.when;
 
 @SpringBootTest(classes = PortalAccessService.class)
-public class PortalAccessServiceTest {
+class PortalAccessServiceTest {
     @MockitoBean
     private PortalAccessRepository portalAccessRepository;
 
     @Autowired
-    private PortalAccessService portalAccessService;
+    private PortalAccessService underTest;
 
     @DisplayName("Update a portal access entity")
     @Test
-    public void updateSuccess() {
+    void updateSuccess() {
         var model = new CreatePortalAccessDTO();
         model.setId(UUID.randomUUID());
         model.setStatus(AccessStatus.ACTIVE);
@@ -48,7 +53,7 @@ public void updateSuccess() {
         when(portalAccessRepository.findByIdAndDeletedAtIsNull(model.getId()))
             .thenReturn(Optional.of(entity));
 
-        assertThat(portalAccessService.update(model)).isEqualTo(UpsertResult.UPDATED);
+        assertThat(underTest.update(model)).isEqualTo(UpsertResult.UPDATED);
 
         verify(portalAccessRepository, times(1)).findByIdAndDeletedAtIsNull(model.getId());
         verify(portalAccessRepository, times(1)).save(any());
@@ -56,7 +61,7 @@ public void updateSuccess() {
 
     @DisplayName("Update a portal access entity when portal access does not exist")
     @Test
-    public void updateNotFound() {
+    void updateNotFound() {
         var model = new CreatePortalAccessDTO();
         model.setId(UUID.randomUUID());
         model.setStatus(AccessStatus.ACTIVE);
@@ -68,7 +73,7 @@ public void updateNotFound() {
 
         var message = assertThrows(
             NotFoundException.class,
-            () -> portalAccessService.update(model)
+            () -> underTest.update(model)
         ).getMessage();
         assertThat(message).isEqualTo("Not found: PortalAccess: " + model.getId());
 
@@ -94,7 +99,7 @@ void updateFromInactiveToActiveWhenRegisteredAtIsNull() {
         when(portalAccessRepository.findByIdAndDeletedAtIsNull(model.getId()))
             .thenReturn(Optional.of(entity));
 
-        assertThat(portalAccessService.update(model)).isEqualTo(UpsertResult.UPDATED);
+        assertThat(underTest.update(model)).isEqualTo(UpsertResult.UPDATED);
 
         verify(portalAccessRepository, times(1)).findByIdAndDeletedAtIsNull(model.getId());
         verify(portalAccessRepository, times(1)).save(any());
@@ -122,7 +127,7 @@ void updateFromInactiveToActiveWhenRegisteredAtIsNotNull() {
         when(portalAccessRepository.findByIdAndDeletedAtIsNull(model.getId()))
             .thenReturn(Optional.of(entity));
 
-        assertThat(portalAccessService.update(model)).isEqualTo(UpsertResult.UPDATED);
+        assertThat(underTest.update(model)).isEqualTo(UpsertResult.UPDATED);
 
         verify(portalAccessRepository, times(1)).findByIdAndDeletedAtIsNull(model.getId());
         verify(portalAccessRepository, times(1)).save(any());
@@ -148,7 +153,7 @@ void updateWhenNewStatusIsInactive() {
         when(portalAccessRepository.findByIdAndDeletedAtIsNull(model.getId()))
             .thenReturn(Optional.of(entity));
 
-        assertThat(portalAccessService.update(model)).isEqualTo(UpsertResult.UPDATED);
+        assertThat(underTest.update(model)).isEqualTo(UpsertResult.UPDATED);
 
         verify(portalAccessRepository, times(1)).findByIdAndDeletedAtIsNull(model.getId());
         verify(portalAccessRepository, times(1)).save(any());
@@ -166,7 +171,7 @@ void deleteByIdSuccess() {
         access.setStatus(AccessStatus.ACTIVE);
 
         when(portalAccessRepository.findById(id)).thenReturn(Optional.of(access));
-        portalAccessService.deleteById(id);
+        underTest.deleteById(id);
 
         assertThat(access.getDeletedAt()).isNotNull();
         assertThat(access.getStatus()).isEqualTo(AccessStatus.INACTIVE);
@@ -175,4 +180,91 @@ void deleteByIdSuccess() {
         verify(portalAccessRepository, times(1)).save(any());
     }
 
+    @Test
+    @DisplayName("Should delete by user ID")
+    void deleteByUserIdSuccess() {
+        UUID userId = UUID.randomUUID();
+        User user = mock(User.class);
+        when(user.getId()).thenReturn(userId);
+
+        PortalAccess access = new PortalAccess();
+        access.setId(UUID.randomUUID());
+        access.setStatus(AccessStatus.ACTIVE);
+        access.setUser(user);
+
+        when(portalAccessRepository.findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userId))
+            .thenReturn(Optional.of(access));
+
+        underTest.deleteByUserId(userId);
+
+        verify(portalAccessRepository, times(1))
+            .findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userId);
+
+        ArgumentCaptor<PortalAccess> captor = ArgumentCaptor.forClass(PortalAccess.class);
+        verify(portalAccessRepository, times(1)).save(captor.capture());
+        assertThat(captor.getValue().getId()).isEqualTo(access.getId());
+        assertThat(captor.getValue().getUser()).isEqualTo(user);
+        assertThat(captor.getValue().getDeletedAt()).isNotNull();
+        assertThat(captor.getValue().getStatus()).isEqualTo(AccessStatus.INACTIVE);
+    }
+
+    @Test
+    @DisplayName("Should cope if deleting by a non-existent user")
+    void deleteByNonExistentUser() {
+        when(portalAccessRepository.findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(any(UUID.class)))
+            .thenReturn(Optional.empty());
+
+        underTest.deleteByUserId(UUID.randomUUID());
+
+        verify(portalAccessRepository, times(1))
+            .findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(any(UUID.class));
+
+        verifyNoMoreInteractions(portalAccessRepository);
+    }
+
+    @Test
+    @DisplayName("Should undelete by user ID")
+    void undeleteByUserIdSuccess() {
+        UUID userId = UUID.randomUUID();
+        User user = mock(User.class);
+        when(user.getId()).thenReturn(userId);
+
+        PortalAccess access = new PortalAccess();
+        access.setId(UUID.randomUUID());
+        access.setStatus(AccessStatus.INACTIVE);
+        access.setDeletedAt(Timestamp.from(Instant.now()));
+        access.setUser(user);
+
+        when(portalAccessRepository.findAllByUser_IdAndDeletedAtIsNotNull(userId))
+            .thenReturn(List.of(access));
+
+        underTest.undeleteByUserId(userId);
+
+        verify(portalAccessRepository, times(1))
+            .findAllByUser_IdAndDeletedAtIsNotNull(userId);
+
+        ArgumentCaptor<PortalAccess> captor = ArgumentCaptor.forClass(PortalAccess.class);
+        verify(portalAccessRepository, times(1)).save(captor.capture());
+        assertThat(captor.getValue().getId()).isEqualTo(access.getId());
+        assertThat(captor.getValue().getUser()).isEqualTo(user);
+        assertThat(captor.getValue().getDeletedAt()).isNull();
+
+        // Not sure what the status should be after undeleting. This is here for documentation of current behaviour.
+        assertThat(captor.getValue().getStatus()).isEqualTo(AccessStatus.INACTIVE);
+    }
+
+    @Test
+    @DisplayName("Should cope if undeleting a non-existent user")
+    void undeleteByNonExistentUser() {
+        when(portalAccessRepository.findAllByUser_IdAndDeletedAtIsNotNull(any(UUID.class)))
+            .thenReturn(List.of());
+
+        underTest.undeleteByUserId(UUID.randomUUID());
+
+        verify(portalAccessRepository, times(1))
+            .findAllByUser_IdAndDeletedAtIsNotNull(any(UUID.class));
+
+        verifyNoMoreInteractions(portalAccessRepository);
+    }
+
 }
diff --git a/src/test/java/uk/gov/hmcts/reform/preapi/services/TermsAndConditionsServiceTest.java b/src/test/java/uk/gov/hmcts/reform/preapi/services/TermsAndConditionsServiceTest.java
index 1372ea3399..1cb89be08f 100644
--- a/src/test/java/uk/gov/hmcts/reform/preapi/services/TermsAndConditionsServiceTest.java
+++ b/src/test/java/uk/gov/hmcts/reform/preapi/services/TermsAndConditionsServiceTest.java
@@ -5,6 +5,7 @@
 import org.springframework.beans.factory.annotation.Autowired;
 import org.springframework.boot.test.context.SpringBootTest;
 import org.springframework.test.context.bean.override.mockito.MockitoBean;
+import uk.gov.hmcts.reform.preapi.entities.TermsAndConditions;
 import uk.gov.hmcts.reform.preapi.enums.TermsAndConditionsType;
 import uk.gov.hmcts.reform.preapi.exception.NotFoundException;
 import uk.gov.hmcts.reform.preapi.repositories.TermsAndConditionsRepository;
@@ -13,31 +14,34 @@
 import java.sql.Timestamp;
 import java.time.Instant;
 import java.util.Optional;
+import java.util.Set;
 
 import static org.assertj.core.api.Assertions.assertThat;
 import static org.junit.jupiter.api.Assertions.assertThrows;
+import static org.mockito.Mockito.mock;
 import static org.mockito.Mockito.times;
 import static org.mockito.Mockito.verify;
+import static org.mockito.Mockito.verifyNoMoreInteractions;
 import static org.mockito.Mockito.when;
 
 @SpringBootTest(classes = TermsAndConditionsService.class)
-public class TermsAndConditionsServiceTest {
+class TermsAndConditionsServiceTest {
     @MockitoBean
     private TermsAndConditionsRepository termsAndConditionsRepository;
 
     @Autowired
-    private TermsAndConditionsService termsAndConditionsService;
+    private TermsAndConditionsService underTest;
 
     @Test
     @DisplayName("Should get the latest app terms and conditions and return model")
-    public void getLatestAppTermsAndConditionsSuccess() {
+    void getLatestAppTermsAndConditionsSuccess() {
         var termsAndConditions = HelperFactory.createTermsAndConditions(TermsAndConditionsType.APP, "some content");
         termsAndConditions.setCreatedAt(Timestamp.from(Instant.now()));
 
         when(termsAndConditionsRepository.findFirstByTypeOrderByCreatedAtDesc(TermsAndConditionsType.APP))
             .thenReturn(Optional.of(termsAndConditions));
 
-        var model = termsAndConditionsService.getLatestTermsAndConditions(TermsAndConditionsType.APP);
+        var model = underTest.getLatestTermsAndConditionsByType(TermsAndConditionsType.APP);
 
         assertThat(model.getId()).isEqualTo(termsAndConditions.getId());
         assertThat(model.getType()).isEqualTo(termsAndConditions.getType());
@@ -49,14 +53,14 @@ public void getLatestAppTermsAndConditionsSuccess() {
 
     @Test
     @DisplayName("Should get the latest portal terms and conditions and return model")
-    public void getLatestPortalTermsAndConditionsSuccess() {
+    void getLatestPortalTermsAndConditionsSuccess() {
         var termsAndConditions = HelperFactory.createTermsAndConditions(TermsAndConditionsType.PORTAL, "some content");
         termsAndConditions.setCreatedAt(Timestamp.from(Instant.now()));
 
         when(termsAndConditionsRepository.findFirstByTypeOrderByCreatedAtDesc(TermsAndConditionsType.PORTAL))
             .thenReturn(Optional.of(termsAndConditions));
 
-        var model = termsAndConditionsService.getLatestTermsAndConditions(TermsAndConditionsType.PORTAL);
+        var model = underTest.getLatestTermsAndConditionsByType(TermsAndConditionsType.PORTAL);
 
         assertThat(model.getId()).isEqualTo(termsAndConditions.getId());
         assertThat(model.getType()).isEqualTo(termsAndConditions.getType());
@@ -69,17 +73,56 @@ public void getLatestPortalTermsAndConditionsSuccess() {
 
     @Test
     @DisplayName("Should throw exception when there are no terms matching the specified type")
-    public void getLatestTermsAndConditionsNotFound() {
+    void getLatestTermsAndConditionsByTypeNotFound() {
         when(termsAndConditionsRepository.findFirstByTypeOrderByCreatedAtDesc(TermsAndConditionsType.APP))
             .thenReturn(Optional.empty());
 
         var message = assertThrows(
             NotFoundException.class,
-            () -> termsAndConditionsService.getLatestTermsAndConditions(TermsAndConditionsType.APP)
+            () -> underTest.getLatestTermsAndConditionsByType(TermsAndConditionsType.APP)
         ).getMessage();
         assertThat(message).isEqualTo("Not found: Terms and conditions of type: APP");
 
         verify(termsAndConditionsRepository, times(1)).findFirstByTypeOrderByCreatedAtDesc(TermsAndConditionsType.APP);
 
     }
+
+    @Test
+    @DisplayName("Should get the latest terms and conditions")
+    void getLatestTermsAndConditionsSuccess() {
+        TermsAndConditions termsAndConditionsPortal = mock(TermsAndConditions.class);
+        TermsAndConditions termsAndConditionsApp = mock(TermsAndConditions.class);
+
+        when(termsAndConditionsRepository.findFirstByTypeOrderByCreatedAtDesc(TermsAndConditionsType.PORTAL))
+            .thenReturn(Optional.of(termsAndConditionsPortal));
+        when(termsAndConditionsRepository.findFirstByTypeOrderByCreatedAtDesc(TermsAndConditionsType.APP))
+            .thenReturn(Optional.of(termsAndConditionsApp));
+
+        Set<TermsAndConditions> allLatestTermsAndConditions = underTest.getAllLatestTermsAndConditions();
+        assertThat(allLatestTermsAndConditions.size()).isEqualTo(2);
+        assertThat(allLatestTermsAndConditions)
+            .containsExactlyInAnyOrder(termsAndConditionsPortal, termsAndConditionsApp);
+        verify(termsAndConditionsRepository, times(1))
+            .findFirstByTypeOrderByCreatedAtDesc(TermsAndConditionsType.APP);
+        verify(termsAndConditionsRepository, times(1))
+            .findFirstByTypeOrderByCreatedAtDesc(TermsAndConditionsType.PORTAL);
+        verifyNoMoreInteractions(termsAndConditionsRepository);
+    }
+
+    @Test
+    @DisplayName("Should cope if there are no latest terms and conditions")
+    void handleGracefullyIfNothingReturnedFromDB() {
+        when(termsAndConditionsRepository.findFirstByTypeOrderByCreatedAtDesc(TermsAndConditionsType.PORTAL))
+            .thenReturn(Optional.empty());
+        when(termsAndConditionsRepository.findFirstByTypeOrderByCreatedAtDesc(TermsAndConditionsType.APP))
+            .thenReturn(Optional.empty());
+
+        Set<TermsAndConditions> allLatestTermsAndConditions = underTest.getAllLatestTermsAndConditions();
+        assertThat(allLatestTermsAndConditions.isEmpty());
+        verify(termsAndConditionsRepository, times(1))
+            .findFirstByTypeOrderByCreatedAtDesc(TermsAndConditionsType.APP);
+        verify(termsAndConditionsRepository, times(1))
+            .findFirstByTypeOrderByCreatedAtDesc(TermsAndConditionsType.PORTAL);
+        verifyNoMoreInteractions(termsAndConditionsRepository);
+    }
 }
diff --git a/src/test/java/uk/gov/hmcts/reform/preapi/services/UserServiceTest.java b/src/test/java/uk/gov/hmcts/reform/preapi/services/UserServiceTest.java
index ef46b0c47f..a02de6d77f 100644
--- a/src/test/java/uk/gov/hmcts/reform/preapi/services/UserServiceTest.java
+++ b/src/test/java/uk/gov/hmcts/reform/preapi/services/UserServiceTest.java
@@ -1,9 +1,10 @@
 package uk.gov.hmcts.reform.preapi.services;
 
-import org.junit.jupiter.api.BeforeAll;
+import org.junit.jupiter.api.AfterEach;
 import org.junit.jupiter.api.BeforeEach;
 import org.junit.jupiter.api.DisplayName;
 import org.junit.jupiter.api.Test;
+import org.mockito.ArgumentCaptor;
 import org.springframework.beans.factory.annotation.Autowired;
 import org.springframework.boot.test.context.SpringBootTest;
 import org.springframework.data.domain.Page;
@@ -11,6 +12,7 @@
 import org.springframework.data.domain.Pageable;
 import org.springframework.security.core.context.SecurityContextHolder;
 import org.springframework.test.context.bean.override.mockito.MockitoBean;
+import uk.gov.hmcts.reform.preapi.controllers.params.SearchUsers;
 import uk.gov.hmcts.reform.preapi.dto.CreateAppAccessDTO;
 import uk.gov.hmcts.reform.preapi.dto.CreateInviteDTO;
 import uk.gov.hmcts.reform.preapi.dto.CreatePortalAccessDTO;
@@ -21,21 +23,19 @@
 import uk.gov.hmcts.reform.preapi.entities.PortalAccess;
 import uk.gov.hmcts.reform.preapi.entities.Role;
 import uk.gov.hmcts.reform.preapi.entities.User;
+import uk.gov.hmcts.reform.preapi.enums.AccessStatus;
 import uk.gov.hmcts.reform.preapi.enums.UpsertResult;
 import uk.gov.hmcts.reform.preapi.exception.ConflictException;
 import uk.gov.hmcts.reform.preapi.exception.NotFoundException;
 import uk.gov.hmcts.reform.preapi.exception.ResourceInDeletedStateException;
-import uk.gov.hmcts.reform.preapi.repositories.AppAccessRepository;
 import uk.gov.hmcts.reform.preapi.repositories.CourtRepository;
-import uk.gov.hmcts.reform.preapi.repositories.PortalAccessRepository;
 import uk.gov.hmcts.reform.preapi.repositories.RoleRepository;
-import uk.gov.hmcts.reform.preapi.repositories.TermsAndConditionsRepository;
 import uk.gov.hmcts.reform.preapi.repositories.UserRepository;
 import uk.gov.hmcts.reform.preapi.security.authentication.UserAuthentication;
+import uk.gov.hmcts.reform.preapi.util.HelperFactory;
 
 import java.sql.Timestamp;
 import java.time.Instant;
-import java.util.ArrayList;
 import java.util.HashSet;
 import java.util.List;
 import java.util.Optional;
@@ -51,6 +51,8 @@
 import static org.mockito.Mockito.never;
 import static org.mockito.Mockito.times;
 import static org.mockito.Mockito.verify;
+import static org.mockito.Mockito.verifyNoInteractions;
+import static org.mockito.Mockito.verifyNoMoreInteractions;
 import static org.mockito.Mockito.when;
 
 @SpringBootTest(classes = UserService.class)
@@ -63,9 +65,6 @@ public class UserServiceTest {
     private static PortalAccess portalAccessEntity;
     private static PortalAccess portalAccessEntity2;
 
-    @MockitoBean
-    private AppAccessRepository appAccessRepository;
-
     @MockitoBean
     private RoleRepository roleRepository;
 
@@ -75,9 +74,6 @@ public class UserServiceTest {
     @MockitoBean
     private UserRepository userRepository;
 
-    @MockitoBean
-    private PortalAccessRepository portalAccessRepository;
-
     @MockitoBean
     private AppAccessService appAccessService;
 
@@ -85,33 +81,23 @@ public class UserServiceTest {
     private PortalAccessService portalAccessService;
 
     @MockitoBean
-    private TermsAndConditionsRepository termsAndConditionsRepository;
+    private TermsAndConditionsService termsAndConditionsService;
+
+    private static SearchUsers searchUsers;
 
     @Autowired
     private UserService userService;
 
-    @BeforeAll
-    static void setUp() {
-        userEntity = new User();
-        userEntity.setId(UUID.randomUUID());
-        userEntity.setFirstName("Example");
-        userEntity.setLastName("Person");
-        userEntity.setEmail("example@example.com");
-        userEntity.setOrganisation("Example Org");
-
-        portalUserEntity = new User();
-        portalUserEntity.setId(UUID.randomUUID());
-        portalUserEntity.setFirstName("Portal");
-        portalUserEntity.setLastName("Person");
-        portalUserEntity.setEmail("portal@example.com");
-        portalUserEntity.setOrganisation("Portal Org");
-
-        appUserEntity = new User();
-        appUserEntity.setId(UUID.randomUUID());
-        appUserEntity.setFirstName("App");
-        appUserEntity.setLastName("Person");
-        appUserEntity.setEmail("app@example.com");
-        appUserEntity.setOrganisation("App Org");
+    @BeforeEach
+    void setUp() {
+        userEntity = HelperFactory.createUser("Example", "Person", "example@example.com",
+                                              null, null, "Example Org");
+
+        portalUserEntity = HelperFactory.createUser("Portal", "Person", "portal@example.com",
+                                                    null, null, "Portal Org");
+
+        appUserEntity = HelperFactory.createUser("App", "Person", "app@example.com",
+                                                    null, null, "App Org");
 
         var court = new Court();
         court.setId(UUID.randomUUID());
@@ -126,6 +112,9 @@ static void setUp() {
         appAccessEntity.setActive(true);
         userEntity.setAppAccess(Set.of(appAccessEntity));
 
+        searchUsers = mock(SearchUsers.class);
+        when(searchUsers.getRoleId()).thenReturn(appAccessEntity.getRole().getId());
+
         appAccessEntity2 = new AppAccess();
         appAccessEntity2.setId(UUID.randomUUID());
         appAccessEntity2.setUser(appUserEntity);
@@ -143,9 +132,45 @@ static void setUp() {
         portalAccessEntity2.setId(UUID.randomUUID());
         portalAccessEntity2.setUser(portalUserEntity);
         portalUserEntity.setPortalAccess(Set.of(portalAccessEntity2));
+
+        searchUsers = mock(SearchUsers.class);
+        when(searchUsers.getName()).thenReturn(null);
+        when(searchUsers.getFirstName()).thenReturn(null);
+        when(searchUsers.getLastName()).thenReturn(null);
+        when(searchUsers.getEmail()).thenReturn(null);
+        when(searchUsers.getOrganisation()).thenReturn(null);
+        when(searchUsers.getCourtId()).thenReturn(null);
+        when(searchUsers.getRoleId()).thenReturn(null);
+        when(searchUsers.getAccessType()).thenReturn(null);
+        when(searchUsers.getAppActive()).thenReturn(null);
+
+        // Defaults for happy path
+        when(courtRepository.existsById(appAccessEntity.getCourt().getId())).thenReturn(true);
+
+        when(roleRepository.existsById(appAccessEntity.getRole().getId())).thenReturn(true);
+        when(roleRepository.findById(appAccessEntity.getRole().getId())).thenReturn(Optional.of(role));
+
+        when(userRepository.findByIdAndDeletedAtIsNull(userEntity.getId())).thenReturn(Optional.of(userEntity));
+        when(userRepository.existsByIdAndDeletedAtIsNull(userEntity.getId())).thenReturn(true);
+        when(userRepository.findById(userEntity.getId())).thenReturn(Optional.ofNullable(userEntity));
+
+        when(userRepository.searchAllBy(
+                null,
+                null,
+                null,
+                null,
+                null,
+                null,
+                null,
+                false,
+                false,
+                false,
+                null,
+                null
+            )).thenReturn(new PageImpl<>(List.of(userEntity, portalUserEntity, appUserEntity)));
     }
 
-    @BeforeEach
+    @AfterEach
     void reset() {
         userEntity.setDeletedAt(null);
         appAccessEntity.setDeletedAt(null);
@@ -155,10 +180,6 @@ void reset() {
     @DisplayName("Find a user by it's id and return a model")
     @Test
     void findUserByIdSuccess() {
-        when(
-            userRepository.findByIdAndDeletedAtIsNull(userEntity.getId())
-        ).thenReturn(Optional.of(userEntity));
-
         var model = userService.findById(userEntity.getId());
         assertThat(model.getId()).isEqualTo(userEntity.getId());
         assertThat(model.getFirstName()).isEqualTo(userEntity.getFirstName());
@@ -167,24 +188,40 @@ void findUserByIdSuccess() {
     @DisplayName("Find a user by it's id which doesn't exist")
     @Test
     void findUserByIdNotFound() {
+        UUID randomUserId = UUID.randomUUID();
         when(
-            userRepository.findByIdAndDeletedAtIsNull(UUID.randomUUID())
+            userRepository.findByIdAndDeletedAtIsNull(randomUserId)
         ).thenReturn(Optional.empty());
 
         assertThrows(
             NotFoundException.class,
-            () -> userService.findById(userEntity.getId())
+            () -> userService.findById(randomUserId)
         );
 
         verify(userRepository, times(1))
-            .findByIdAndDeletedAtIsNull(userEntity.getId());
+            .findByIdAndDeletedAtIsNull(randomUserId);
     }
 
     @DisplayName("Find all users and return a list of models")
     @Test
     void findAllUsersSuccess() {
+        var models = userService.findAllBy(searchUsers, null);
+        assertThat(models.isEmpty()).isFalse();
+        assertThat(models.getTotalElements()).isEqualTo(3);
+
+        assertAllUsers(models);
+    }
+
+    @DisplayName("Find all users when filtered by first name")
+    @Test
+    void findAllUsersFirstNameFilterSuccess() {
+        // using name param
+        when(searchUsers.getName()).thenReturn(userEntity.getFirstName());
+
         when(
             userRepository.searchAllBy(
+                userEntity.getFirstName(),
+                null,
                 null,
                 null,
                 null,
@@ -195,22 +232,67 @@ void findAllUsersSuccess() {
                 false,
                 null,
                 null
-            )
-        ).thenReturn(new PageImpl<>(List.of(userEntity, portalUserEntity, appUserEntity)));
+            )).thenReturn(new PageImpl<>(List.of(userEntity)));
 
-        var models = userService.findAllBy(null, null, null, null, null, null, false, null, null);
+        var models = userService.findAllBy(
+            searchUsers,
+            null
+        );
         assertThat(models.isEmpty()).isFalse();
-        assertThat(models.getTotalElements()).isEqualTo(3);
+        assertThat(models.getTotalElements()).isEqualTo(1);
 
-        assertAllUsers(models);
+        var model = models.get().toList().getFirst();
+        assertThat(model.getId()).isEqualTo(userEntity.getId());
+        assertThat(model.getFirstName()).isEqualTo(userEntity.getFirstName());
+        assertThat(model.getAppAccess().stream().toList().getFirst().getRole().getId()).isEqualTo(appAccessEntity
+                                                                                                      .getRole()
+                                                                                                      .getId());
+        assertThat(model.getAppAccess().stream().toList().getFirst().getCourt().getId()).isEqualTo(appAccessEntity
+                                                                                                       .getCourt()
+                                                                                                       .getId());
+        // using first name param
+        when(searchUsers.getName()).thenReturn(null);
+        when(searchUsers.getFirstName()).thenReturn(userEntity.getFirstName());
+        when(
+            userRepository.searchAllBy(
+                null,
+                userEntity.getFirstName(),
+                null,
+                null,
+                null,
+                null,
+                null,
+                false,
+                false,
+                false,
+                null,
+                null
+            )).thenReturn(new PageImpl<>(List.of(userEntity)));
+
+        var models2 = userService.findAllBy(searchUsers, null);
+        assertThat(models2.isEmpty()).isFalse();
+        assertThat(models2.getTotalElements()).isEqualTo(1);
+
+        var model2 = models2.get().toList().getFirst();
+        assertThat(model2.getId()).isEqualTo(userEntity.getId());
+        assertThat(model2.getFirstName()).isEqualTo(userEntity.getFirstName());
+        assertThat(model2.getAppAccess().stream().toList().getFirst().getRole().getId()).isEqualTo(appAccessEntity
+                                                                                                       .getRole()
+                                                                                                       .getId());
+        assertThat(model2.getAppAccess().stream().toList().getFirst().getCourt().getId()).isEqualTo(appAccessEntity
+                                                                                                        .getCourt()
+                                                                                                        .getId());
     }
 
-    @DisplayName("Find all users when filtered by first name")
     @Test
-    void findAllUsersFirstNameFilterSuccess() {
+    @DisplayName("Find all users when filtered by last name")
+    void findAllUsersLastNameFilterSuccess() {
+        when(searchUsers.getLastName()).thenReturn(userEntity.getLastName());
         when(
             userRepository.searchAllBy(
-                userEntity.getFirstName(),
+                null,
+                null,
+                userEntity.getLastName(),
                 null,
                 null,
                 null,
@@ -222,13 +304,14 @@ void findAllUsersFirstNameFilterSuccess() {
                 null
             )).thenReturn(new PageImpl<>(List.of(userEntity)));
 
-        var models = userService.findAllBy(userEntity.getFirstName(), null, null, null, null, null, false, null, null);
+        var models = userService
+            .findAllBy(searchUsers, null);
         assertThat(models.isEmpty()).isFalse();
         assertThat(models.getTotalElements()).isEqualTo(1);
 
         var model = models.get().toList().getFirst();
         assertThat(model.getId()).isEqualTo(userEntity.getId());
-        assertThat(model.getFirstName()).isEqualTo(userEntity.getFirstName());
+        assertThat(model.getLastName()).isEqualTo(userEntity.getLastName());
         assertThat(model.getAppAccess().stream().toList().getFirst().getRole().getId()).isEqualTo(appAccessEntity
                                                                                                       .getRole()
                                                                                                       .getId());
@@ -240,13 +323,28 @@ void findAllUsersFirstNameFilterSuccess() {
     @DisplayName("Find all users when filtered by email")
     @Test
     void findAllUsersEmailFilterSuccess() {
-        when(courtRepository.existsById(appAccessEntity.getCourt().getId())).thenReturn(true);
-        when(roleRepository.existsById(appAccessEntity.getRole().getId())).thenReturn(true);
+        when(searchUsers.getEmail()).thenReturn(userEntity.getEmail());
         when(
-            userRepository.searchAllBy(null, userEntity.getEmail(), null, null, null, false, false, false, null,null)
+            userRepository.searchAllBy(
+                null,
+                null,
+                null,
+                userEntity.getEmail(),
+                null,
+                null,
+                null,
+                false,
+                false,
+                false,
+                null,
+                null
+            )
         ).thenReturn(new PageImpl<>(List.of(userEntity)));
 
-        var models = userService.findAllBy(null, userEntity.getEmail(), null, null, null, null, false, null, null);
+        var models = userService.findAllBy(
+            searchUsers,
+            null
+        );
         assertThat(models.isEmpty()).isFalse();
         assertThat(models.getTotalElements()).isEqualTo(1);
 
@@ -264,10 +362,11 @@ void findAllUsersEmailFilterSuccess() {
     @DisplayName("Find all users when filtered by organisation")
     @Test
     void findAllUsersOrganisationFilterSuccess() {
-        when(courtRepository.existsById(appAccessEntity.getCourt().getId())).thenReturn(true);
-        when(roleRepository.existsById(appAccessEntity.getRole().getId())).thenReturn(true);
+        when(searchUsers.getOrganisation()).thenReturn(userEntity.getOrganisation());
         when(
             userRepository.searchAllBy(
+                null,
+                null,
                 null,
                 null,
                 userEntity.getOrganisation(),
@@ -282,14 +381,7 @@ void findAllUsersOrganisationFilterSuccess() {
         ).thenReturn(new PageImpl<>(List.of(userEntity)));
 
         var models = userService.findAllBy(
-            null,
-            null,
-            userEntity.getOrganisation(),
-            null,
-            null,
-            null,
-            false,
-            null,
+            searchUsers,
             null
         );
         assertThat(models.isEmpty()).isFalse();
@@ -309,10 +401,11 @@ void findAllUsersOrganisationFilterSuccess() {
     @DisplayName("Find all users when filtered by court")
     @Test
     void findAllUsersCourtFilterSuccess() {
-        when(courtRepository.existsById(appAccessEntity.getCourt().getId())).thenReturn(true);
-        when(roleRepository.existsById(appAccessEntity.getRole().getId())).thenReturn(true);
+        when(searchUsers.getCourtId()).thenReturn(appAccessEntity.getCourt().getId());
         when(
             userRepository.searchAllBy(
+                null,
+                null,
                 null,
                 null,
                 null,
@@ -327,14 +420,7 @@ void findAllUsersCourtFilterSuccess() {
         ).thenReturn(new PageImpl<>(List.of(userEntity, appUserEntity)));
 
         var models = userService.findAllBy(
-            null,
-            null,
-            null,
-            appAccessEntity.getCourt().getId(),
-            null,
-            null,
-            false,
-            null,
+            searchUsers,
             null
         );
         assertThat(models.isEmpty()).isFalse();
@@ -367,15 +453,19 @@ void findAllUsersCourtFilterSuccess() {
     @DisplayName("Find all users when filtered by role")
     @Test
     void findAllUsersRoleFilterSuccess() {
-        when(courtRepository.existsById(appAccessEntity.getCourt().getId())).thenReturn(true);
-        when(roleRepository.existsById(appAccessEntity.getRole().getId())).thenReturn(true);
+        var role = new Role();
+        role.setName("Some Role");
+        when(searchUsers.getRoleId()).thenReturn(role.getId());
+        when(roleRepository.findById(role.getId())).thenReturn(Optional.of(role));
         when(
             userRepository.searchAllBy(
                 null,
                 null,
                 null,
                 null,
-                appAccessEntity.getRole().getId(),
+                null,
+                null,
+                role.getId(),
                 false,
                 false,
                 false,
@@ -384,17 +474,7 @@ void findAllUsersRoleFilterSuccess() {
             )
         ).thenReturn(new PageImpl<>(List.of(userEntity, appUserEntity)));
 
-        var models = userService.findAllBy(
-            null,
-            null,
-            null,
-            null,
-            appAccessEntity.getRole().getId(),
-            null,
-            false,
-            null,
-            null
-        );
+        var models = userService.findAllBy(searchUsers, null);
         assertThat(models.isEmpty()).isFalse();
         assertThat(models.getTotalElements()).isEqualTo(2);
 
@@ -425,15 +505,16 @@ void findAllUsersRoleFilterSuccess() {
     @DisplayName("Find all users when filtered by court that doesn't exist")
     @Test
     void findAllUsersCourtFilterNotFound() {
-        UUID courtId = UUID.randomUUID();
-        when(courtRepository.existsById(courtId)).thenReturn(false);
+        UUID randomCourtId = UUID.randomUUID();
+        when(searchUsers.getCourtId()).thenReturn(randomCourtId);
+        when(courtRepository.existsById(randomCourtId)).thenReturn(false);
 
         assertThrows(
             NotFoundException.class,
-            () -> userService.findAllBy(null, null, null, courtId, null, null, false, null, null)
+            () -> userService.findAllBy(searchUsers, null)
         );
 
-        verify(courtRepository, times(1)).existsById(courtId);
+        verify(courtRepository, times(1)).existsById(randomCourtId);
         verify(roleRepository, never()).existsById(any());
         verify(userRepository, never()).searchAllBy(
             any(),
@@ -443,6 +524,8 @@ void findAllUsersCourtFilterNotFound() {
             any(),
             any(),
             any(),
+            any(),
+            any(),
             eq(false),
             any(),
             any()
@@ -452,21 +535,22 @@ void findAllUsersCourtFilterNotFound() {
     @DisplayName("Find all users when filtered by role that doesn't exist")
     @Test
     void findAllUsersRoleFilterNotFound() {
+        UUID roleId = UUID.randomUUID();
+        when(searchUsers.getRoleId()).thenReturn(roleId);
+        when(roleRepository.existsById(roleId)).thenReturn(false);
+
         var mockAuth = mock(UserAuthentication.class);
         when(mockAuth.isAdmin()).thenReturn(true);
         when(mockAuth.isAppUser()).thenReturn(true);
         SecurityContextHolder.getContext().setAuthentication(mockAuth);
 
-        UUID roleId = UUID.randomUUID();
-        when(roleRepository.existsById(roleId)).thenReturn(false);
-
         assertThrows(
             NotFoundException.class,
-            () -> userService.findAllBy(null, null, null, null, roleId, null, false, null, null)
+            () -> userService.findAllBy(searchUsers, null)
         );
 
         verify(courtRepository, never()).existsById(any());
-        verify(roleRepository, times(1)).existsById(roleId);
+        verify(roleRepository, times(1)).findById(roleId);
         verify(userRepository, never()).searchAllBy(
             any(),
             any(),
@@ -475,52 +559,22 @@ void findAllUsersRoleFilterNotFound() {
             any(),
             any(),
             any(),
+            any(),
+            any(),
             eq(false),
             any(),
             any()
         );
     }
 
-    @DisplayName("Delete a user by it's id")
+    @DisplayName("Delete a user by its id")
     @Test
     void deleteUserByIdSuccess() {
-        when(userRepository.existsByIdAndDeletedAtIsNull(userEntity.getId())).thenReturn(true);
-        when(portalAccessRepository.findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId()))
-            .thenReturn(Optional.of(portalAccessEntity));
-        ArrayList<AppAccess> appAccessEntities = new ArrayList<>();
-        appAccessEntities.add(appAccessEntity);
-        when(appAccessRepository.findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId()))
-            .thenReturn(appAccessEntities);
-        when(userRepository.findById(userEntity.getId())).thenReturn(Optional.ofNullable(userEntity));
-
         userService.deleteById(userEntity.getId());
 
         verify(userRepository, times(1)).existsByIdAndDeletedAtIsNull(userEntity.getId());
-        verify(portalAccessRepository, times(1)).findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId());
-        verify(portalAccessService, times(1)).deleteById(portalAccessEntity.getId());
-        verify(appAccessRepository, times(1)).findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId());
-        verify(appAccessService, times(1)).deleteById(appAccessEntity.getId());
-        verify(userRepository, times(1)).saveAndFlush(userEntity);
-    }
-
-    @DisplayName("Delete a user by it's id when user is not attached to portal access or app access")
-    @Test
-    void deleteUserByIdNoAccessSuccess() {
-        ArrayList<AppAccess> emptySet = new ArrayList<>(){};
-        when(userRepository.existsByIdAndDeletedAtIsNull(userEntity.getId())).thenReturn(true);
-        when(portalAccessRepository.findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId()))
-            .thenReturn(Optional.empty());
-        when(appAccessRepository.findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId()))
-            .thenReturn(emptySet);
-        when(userRepository.findById(userEntity.getId())).thenReturn(Optional.ofNullable(userEntity));
-
-        userService.deleteById(userEntity.getId());
-
-        verify(userRepository, times(1)).existsByIdAndDeletedAtIsNull(userEntity.getId());
-        verify(portalAccessRepository, times(1)).findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId());
-        verify(portalAccessRepository, never()).save(any());
-        verify(appAccessRepository, times(1)).findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId());
-        verify(appAccessRepository, never()).save(any());
+        verify(portalAccessService, times(1)).deleteByUserId(userEntity.getId());
+        verify(appAccessService, times(1)).deleteByUserId(userEntity.getId());
         verify(userRepository, times(1)).saveAndFlush(userEntity);
     }
 
@@ -536,36 +590,11 @@ void deleteUserByIdNotFound() {
         );
 
         verify(userRepository, times(1)).existsByIdAndDeletedAtIsNull(userId);
-        verify(portalAccessRepository, never()).findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId());
-        verify(portalAccessRepository, never()).save(any());
-        verify(appAccessRepository, never()).findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId());
-        verify(appAccessRepository, never()).save(any());
+        verifyNoInteractions(portalAccessService);
+        verifyNoInteractions(appAccessService);
         verify(userRepository, never()).deleteById(userEntity.getId());
     }
 
-    @DisplayName("Delete a user when App Access entry doesn't exist")
-    @Test
-    void deleteUserWithEmptyAppAccess() {
-        when(userRepository.existsByIdAndDeletedAtIsNull(userEntity.getId())).thenReturn(true);
-        when(portalAccessRepository.findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId()))
-            .thenReturn(Optional.of(portalAccessEntity));
-        ArrayList<AppAccess> emptyAppAccessEntities = new ArrayList<>(){};
-        when(appAccessRepository.findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId()))
-            .thenReturn(emptyAppAccessEntities);
-        when(userRepository.findById(userEntity.getId())).thenReturn(Optional.ofNullable(userEntity));
-
-        userService.deleteById(userEntity.getId());
-
-        verify(userRepository, times(1)).existsByIdAndDeletedAtIsNull(userEntity.getId());
-        verify(portalAccessRepository, times(1))
-            .findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId());
-        verify(portalAccessService, times(1)).deleteById(portalAccessEntity.getId());
-        verify(appAccessRepository, times(1))
-            .findAllByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(userEntity.getId());
-        verify(appAccessService, never()).deleteById(any());
-        verify(userRepository, times(1)).saveAndFlush(userEntity);
-    }
-
     @DisplayName("Create a user")
     @Test
     void createUserSuccess() {
@@ -584,10 +613,8 @@ void createUserSuccess() {
 
         verify(userRepository, times(1)).findById(model.getId());
         verify(userRepository, times(1)).saveAndFlush(any());
-        verify(appAccessRepository, never()).deleteById(any());
-        verify(appAccessService, never()).upsert(any());
-        verify(portalAccessRepository, never()).existsById(any());
-        verify(portalAccessService, never()).update(any());
+        verifyNoInteractions(appAccessService);
+        verifyNoInteractions(portalAccessService);
     }
 
     @DisplayName("Update a user")
@@ -628,7 +655,7 @@ void updateUserSuccess() {
 
         when(userRepository.findById(model.getId())).thenReturn(Optional.of(entity));
         when(appAccessService.upsert(accessModel)).thenReturn(UpsertResult.CREATED);
-        when(portalAccessRepository.existsById(portalModel.getId())).thenReturn(true);
+        when(portalAccessService.exists(portalModel.getId())).thenReturn(true);
         when(portalAccessService.update(portalModel)).thenReturn(UpsertResult.UPDATED);
 
         assertThat(userService.upsert(model)).isEqualTo(UpsertResult.UPDATED);
@@ -637,7 +664,7 @@ void updateUserSuccess() {
         verify(userRepository, times(1)).saveAndFlush(any());
         verify(appAccessService, times(1)).deleteById(accessEntity.getId());
         verify(appAccessService, times(1)).upsert(accessModel);
-        verify(portalAccessRepository, times(1)).existsById(portalModel.getId());
+        verify(portalAccessService, times(1)).exists(portalModel.getId());
         verify(portalAccessService, times(1)).update(portalModel);
     }
 
@@ -679,7 +706,7 @@ void updateUserPortalAccessNotFound() {
 
         when(userRepository.findById(model.getId())).thenReturn(Optional.of(entity));
         when(appAccessService.upsert(accessModel)).thenReturn(UpsertResult.CREATED);
-        when(portalAccessRepository.existsById(portalModel.getId())).thenReturn(false);
+        when(portalAccessService.exists(portalModel.getId())).thenReturn(false);
         when(portalAccessService.update(portalModel)).thenReturn(UpsertResult.UPDATED);
 
         var message = assertThrows(
@@ -690,10 +717,9 @@ void updateUserPortalAccessNotFound() {
 
         verify(userRepository, times(1)).findById(model.getId());
         verify(userRepository, never()).saveAndFlush(any());
-        verify(appAccessRepository, never()).deleteById(accessEntity.getId());
-        verify(appAccessService, never()).upsert(accessModel);
-        verify(portalAccessRepository, times(1)).existsById(portalModel.getId());
-        verify(portalAccessService, never()).update(portalModel);
+        verifyNoInteractions(appAccessService);
+        verify(portalAccessService, times(1)).exists(portalModel.getId());
+        verifyNoMoreInteractions(portalAccessService);
     }
 
     @DisplayName("Should throw resource deleted error when updating a user that has been deleted")
@@ -827,30 +853,14 @@ void undeleteSuccess() {
         user.setId(UUID.randomUUID());
         user.setDeletedAt(Timestamp.from(Instant.now()));
 
-        var appAccess = new AppAccess();
-        appAccess.setId(UUID.randomUUID());
-        appAccess.setUser(user);
-        appAccess.setDeletedAt(Timestamp.from(Instant.now()));
-        appAccess.setActive(false);
-
-        var portalAccess = new PortalAccess();
-        portalAccess.setId(UUID.randomUUID());
-        portalAccess.setUser(user);
-        portalAccess.setDeletedAt(Timestamp.from(Instant.now()));
-
         when(userRepository.findById(user.getId())).thenReturn(Optional.of(user));
-        when(appAccessRepository.findAllByUser_IdAndDeletedAtIsNotNull(user.getId())).thenReturn(List.of(appAccess));
-        when(portalAccessRepository.findAllByUser_IdAndDeletedAtIsNotNull(user.getId()))
-            .thenReturn(List.of(portalAccess));
 
         userService.undelete(user.getId());
 
         verify(userRepository, times(1)).findById(user.getId());
         verify(userRepository, times(1)).save(user);
-        verify(appAccessRepository, times(1)).findAllByUser_IdAndDeletedAtIsNotNull(user.getId());
-        verify(appAccessRepository, times(1)).save(appAccess);
-        verify(portalAccessRepository, times(1)).findAllByUser_IdAndDeletedAtIsNotNull(user.getId());
-        verify(portalAccessRepository, times(1)).save(portalAccess);
+        verify(appAccessService, times(1)).undeleteByUserId(user.getId());
+        verify(portalAccessService, times(1)).undeleteByUserId(user.getId());
     }
 
     @DisplayName("Should do nothing when user is not deleted")
@@ -865,8 +875,7 @@ void undeleteNotDeletedSuccess() {
 
         verify(userRepository, times(1)).findById(user.getId());
         verify(userRepository, never()).save(user);
-        verify(appAccessRepository, never()).save(any());
-        verify(portalAccessRepository, never()).save(any());
+        verifyNoInteractions(appAccessService, portalAccessService);
     }
 
     @DisplayName("Should throw not found exception when user cannot be found")
@@ -885,28 +894,38 @@ void undeleteNotFound() {
 
         verify(userRepository, times(1)).findById(userId);
         verify(userRepository, never()).save(any());
-        verify(appAccessRepository, never()).save(any());
-        verify(portalAccessRepository, never()).save(any());
+        verifyNoInteractions(appAccessService, portalAccessService);
     }
 
     @DisplayName("Should create a new user and portal access entity on create invite")
     @Test
     void createNewUserFromInvite() {
-        var dto = new CreateInviteDTO();
-        dto.setUserId(UUID.randomUUID());
-        dto.setFirstName("Example");
-        dto.setLastName("Example");
-        dto.setEmail("example@example.com");
+        var invitedUser = new CreateInviteDTO();
+        invitedUser.setUserId(UUID.randomUUID());
+        invitedUser.setFirstName("Example");
+        invitedUser.setLastName("Example");
+        invitedUser.setEmail("example@example.com");
 
-        when(userRepository.findById(dto.getUserId())).thenReturn(Optional.empty());
-        when(portalAccessRepository.findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(dto.getUserId()))
-            .thenReturn(Optional.empty());
+        when(userRepository.findById(invitedUser.getUserId())).thenReturn(Optional.empty());
 
-        assertThat(userService.upsert(dto)).isEqualTo(UpsertResult.CREATED);
+        assertThat(userService.upsert(invitedUser)).isEqualTo(UpsertResult.CREATED);
 
-        verify(userRepository, times(1)).findById(dto.getUserId());
-        verify(portalAccessRepository, times(1)).findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(dto.getUserId());
-        verify(portalAccessRepository, times(1)).save(any());
+        verify(userRepository, times(1)).findById(invitedUser.getUserId());
+
+        ArgumentCaptor<UUID> uuidArgumentCaptor = ArgumentCaptor.forClass(UUID.class);
+        ArgumentCaptor<User> userArgumentCaptor = ArgumentCaptor.forClass(User.class);
+        ArgumentCaptor<AccessStatus> accessStatusArgumentCaptor = ArgumentCaptor.forClass(AccessStatus.class);
+
+        verify(portalAccessService, times(1))
+            .upsertPortalAccessEntity(uuidArgumentCaptor.capture(),
+                                      userArgumentCaptor.capture(),
+                                      accessStatusArgumentCaptor.capture(),
+                                      any());
+        assertThat(uuidArgumentCaptor.getValue()).isEqualTo(invitedUser.getUserId());
+        assertThat(userArgumentCaptor.getValue().getId()).isEqualTo(invitedUser.getUserId());
+        assertThat(accessStatusArgumentCaptor.getValue()).isEqualTo(AccessStatus.INVITATION_SENT);
+
+        verifyNoMoreInteractions(portalAccessService);
     }
 
     @DisplayName("Should fail create a new user and portal access entity on create invite when user has been deleted")
@@ -922,8 +941,6 @@ void createNewUserFromInviteUserResourceDeleted() {
         user.setDeletedAt(Timestamp.from(Instant.now()));
 
         when(userRepository.findById(dto.getUserId())).thenReturn(Optional.of(user));
-        when(portalAccessRepository.findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(dto.getUserId()))
-            .thenReturn(Optional.empty());
 
         assertThrows(
             ResourceInDeletedStateException.class,
@@ -931,8 +948,7 @@ void createNewUserFromInviteUserResourceDeleted() {
         );
 
         verify(userRepository, times(1)).findById(dto.getUserId());
-        verify(portalAccessRepository, never()).findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(dto.getUserId());
-        verify(portalAccessRepository, never()).save(any());
+        verifyNoInteractions(portalAccessService);
     }
 
     @DisplayName("Should return updated when invitation has already been sent")
@@ -945,17 +961,15 @@ void createNewUserFromInviteUpdated() {
         dto.setEmail("example@example.com");
 
         var user = new User();
-        var portalAccess = new PortalAccess();
 
         when(userRepository.findById(dto.getUserId())).thenReturn(Optional.of(user));
-        when(portalAccessRepository.findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(dto.getUserId()))
-            .thenReturn(Optional.of(portalAccess));
+        when(portalAccessService.isNotDeletedPortalUser(dto.getUserId())).thenReturn(Boolean.TRUE);
 
         assertThat(userService.upsert(dto)).isEqualTo(UpsertResult.UPDATED);
 
         verify(userRepository, times(1)).findById(dto.getUserId());
-        verify(portalAccessRepository, times(1)).findByUser_IdAndDeletedAtNullAndUser_DeletedAtNull(dto.getUserId());
-        verify(portalAccessRepository, never()).save(any());
+        verify(portalAccessService, times(1)).isNotDeletedPortalUser(dto.getUserId());
+        verifyNoMoreInteractions(portalAccessService);
     }
 
     @DisplayName("Should find user by original email successfully")