Account verification

[glyn]

I just signed up to LearnAwesome.org and received an account verification email. When I clicked the link, an error was displayed with the message "Your email address could not be verified". The original email contained the statement:

If you are having any issues with your account, please don't hesitate to contact us by replying to this mail.

So I replied to the email and got address not found: "Your message wasn't delivered to no-reply@learnawesome.org because the address couldn't be found or is unable to receive email."

Any suggestions for how to proceed?

[nileshtrivedi]

Thanks for reporting this issue, @glyn.

You didn't use any social-login, and instead selected email + password combo in the Auth0 screen, right?

[glyn]

Correct.

[glyn]

I signed up with a different email address and got the same error message when clicking on the link in the account verification email.

Also, the account verification email from "no-reply@..." still contained the words "If you are having any issues with your account, please don't hesitate to contact us by replying to this mail."

[glyn]

Also, is there a way to delete my account as I really don't want two.

[nileshtrivedi]

I deleted your second account just now from Auth0's dashboard. Will test verification email flow.

[nileshtrivedi]

Although, when I tested yesterday, verification was optional and out-of-band.

[nileshtrivedi]

So, this email was sent by Auth0 and not our webapp. I have updated the contact email address to team@learnawesome.org instead of the no-reply one.