Anthropic/Claude usage not working - Auth Required

[SEDIDEL]

It’s showing “Auth Required” even though I’m already logged in, and Claude Desktop is working fine.

[lenadweb]

@SEDIDEL Thanks for reporting this! A fix is currently being tested, and we’ll update the issue once it’s ready

[lenadweb]

@SEDIDEL The issue has been resolved in version 0.1.19, which is now available on the Elgato Marketplace

[packlistone]

I have the same issue. on 0.1.19

[lenadweb]

@packlistone Could you share a bit more detail so I can reproduce the issue?

1. Which provider shows “Auth Required” (Claude, or another one)?
2. Are you using macOS or Windows?
3. Are you signed in to the Claude Desktop app or Claude CLI?

Please also attach the plugin logs, if possible. You can find them here:

• macOS: ~/Library/Application Support/com.elgato.StreamDeck/Plugins/com.len.limits.sdPlugin/logs/
• Windows: %APPDATA%\Elgato\StreamDeck\Plugins\com.len.limits.sdPlugin\logs\

[packlistone]

the issues is on claude
windows 11
claude desktop

2026-08-05T20:49:29.610Z INFO [gemini] Fetching usage from Gemini Code Assist API
2026-08-05T20:49:29.616Z INFO [claude] No credentials, returning auth error
2026-08-05T20:49:29.625Z ERROR [gemini] Fetch failed: ENOENT: no such file or directory, open 'C:\Users\Thomas.gemini\oauth_creds.json'
2026-08-05T20:49:34.574Z INFO [claude] No credentials, returning auth error
2026-08-05T20:49:35.398Z INFO [claude] No credentials, returning auth error
2026-08-05T20:49:36.336Z INFO [claude] No credentials, returning auth error
2026-08-05T20:49:36.401Z INFO [claude] No credentials, returning auth error
2026-08-05T20:49:36.525Z INFO [claude] No credentials, returning auth error
2026-08-05T20:49:36.779Z INFO [claude] No credentials, returning auth error
2026-08-05T20:49:36.849Z INFO [claude] No credentials, returning auth error
2026-08-05T20:49:37.155Z INFO [claude] No credentials, returning auth error
2026-08-05T20:49:37.534Z INFO [claude] No credentials, returning auth error
2026-08-05T20:49:37.598Z INFO [claude] No credentials, returning auth error
2026-08-05T20:49:37.917Z INFO [claude] No credentials, returning auth error

[lenadweb]

@packlistone Thanks for sending the logs. The plugin reads Claude’s OAuth credentials from %USERPROFILE%\.claude\.credentials.json, but that file doesn’t exist on your pc

The file is created by the Claude Code CLI, not the Claude Desktop app, so signing in through the Desktop app alone isn’t currently enough

To fix it:

1. Install Claude Code: https://code.claude.com/docs/en/quickstart#step-1-install-claude-code
2. Run claude in your terminal.
3. Enter /login and sign in.

The plugin should detect your usage immediately after that.

I’ll also try to find a way to make it work with Claude Desktop