custom-avatars.md

Custom Avatars

During the conversation, you can swap the image URLs used for Bot and Agent avatars by sending certain message content:

Set a bot avatar override

{
	"_webchat": {
		"botAvatarOverrideUrl": "https://placewaifu.com/image/200/200"
	}
}

Reset the bot avatar

{
	"_webchat": {
		"botAvatarOverrideUrl": ""
	}
}

Set an agent avatar override

{
	"_webchat": {
		"agentAvatarOverrideUrl": "https://placewaifu.com/image/200/200"
	}
}

Reset the agent avatar

{
	"_webchat": {
		"agentAvatarOverrideUrl": ""
	}
}