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Support

This document explains how to get help with passkeys-cli and where to look for troubleshooting information.

Where to Start

  • README

    • Begin with README.md for installation, configuration, and usage instructions.

  • Existing issues

    • Search the GitHub issues for previously reported bugs or questions before opening a new one.

Getting Help

If you run into problems using passkeys-cli:

  • Bug reports

    • If you believe you have found a bug, open a GitHub issue and include:
      • What you were trying to do.
      • The exact command you ran (redacting any secrets).
      • Error messages and relevant logs (again, without secrets).
      • Environment details: OS, Python version, passkeys-cli version.

  • Questions / How‑to

    • If GitHub Discussions are enabled for this repository, prefer opening a Discussion for usage questions or how‑to support.
    • Otherwise, use GitHub issues and mark clearly that it is a question.

Security‑Related Issues

For any issues that may involve vulnerabilities, data leakage, or weaknesses in the security model:

  • Do not open a public issue.
  • Instead, follow the process defined in SECURITY.md.

Response Expectations

This is an open‑source project maintained on a best‑effort basis:

  • Response times may vary based on the maintainer’s availability.
  • Contributions (PRs, documentation improvements, test cases) are welcome and can help issues get resolved faster.

Commercial / Enterprise Support

passkeys-cli is provided as‑is, without any formal commercial or enterprise support guarantees. If you require such support, you may fork the project and maintain a customized version or engage third‑party consulting services.