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Full size image does not load #3043

@Cyberes

Description

@Cyberes

Describe the bug

Only an image's thumbnail loads when I open an image, making it unreadable. This is a very tall image, btw.

Image

Desktop (please complete the following information):

  • OS: Ubuntu
  • Browser: Librewolf and Chrome

Browser log

[DEBUG] files: Templates folder enabled 
Object { app: "files", uid: "[REDACTED]", level: 0, templatesEnabled: true }
index.mjs:45:17
[DEBUG] files: Initial templates folder 
Object { app: "files", uid: "[REDACTED]", level: 0, templatesPath: false }
index.mjs:45:17
[DEBUG] @nextcloud/files: Navigation service initialized 
Object { app: "@nextcloud/files", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] @nextcloud/files: FileActions initialized 
Object { app: "@nextcloud/files", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] @nextcloud/files: NewFileMenu initialized 
Object { app: "@nextcloud/files", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] @nextcloud/files: FileListHeaders initialized 
Object { app: "@nextcloud/files", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[INFO] activity: Activity API registered 
Object { app: "activity", uid: "[REDACTED]", level: 0 }
index.mjs:48:17
[DEBUG] viewer: OCA.Viewer initialized 
Object { app: "viewer", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] core: Unified search initialized! 
Object { app: "core", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] files: Hotkeys registered 
Object { app: "files", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
OCA.Files.Settings initialized Settings.js:12:11
[DEBUG] files: New file list filter registered 
Object { app: "files", uid: "[REDACTED]", level: 0, id: "files:hidden" }
index.mjs:45:17
[DEBUG] files: New file list filter registered 
Object { app: "files", uid: "[REDACTED]", level: 0, id: "files:type" }
index.mjs:45:17
[DEBUG] files: New file list filter registered 
Object { app: "files", uid: "[REDACTED]", level: 0, id: "files:modified" }
index.mjs:45:17
[DEBUG] files: New file list filter registered 
Object { app: "files", uid: "[REDACTED]", level: 0, id: "files_sharing:account" }
index.mjs:45:17
[DEBUG] files: Reset all file list filters - view changed 
Object { app: "files", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] files: File list filter chips updated 
Object { app: "files", uid: "[REDACTED]", level: 0, filter: "files:type", chips: [] }
index.mjs:45:17
[DEBUG] files: File list filter chips updated 
Object { app: "files", uid: "[REDACTED]", level: 0, filter: "files:modified", chips: [] }
index.mjs:45:17
[DEBUG] files: Navigation mounted. Showing requested view 
Object { app: "files", uid: "[REDACTED]", level: 0, view: {…} }
index.mjs:45:17
[DEBUG] @nextcloud/upload: Destination set 
Object { app: "@nextcloud/upload", uid: "[REDACTED]", level: 0, folder: {…} }
index.mjs:45:17
[DEBUG] @nextcloud/upload: Upload workspace initialized 
Object { app: "@nextcloud/upload", uid: "[REDACTED]", level: 0, destination: {…}, root: "[REDACTED_URL]/remote.php/dav/files/[REDACTED]", isPublic: false, maxChunksSize: 10485760 }
index.mjs:45:17
[DEBUG] files: New file list filter registered 
Object { app: "files", uid: "[REDACTED]", level: 0, id: "files:filename" }
index.mjs:45:17
OCA.Files.Sidebar initialized Sidebar.js:19:11
OCA.Sharing.ShareSearch initialized ShareSearch.js:16:11
[DEBUG] files_sharing: OCA.Sharing.ExternalLinkActions initialized 
Object { app: "files_sharing", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] files_sharing: OCA.Sharing.ExternalShareActions initialized 
Object { app: "files_sharing", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] systemtags: Hotkeys registered 
Object { app: "systemtags", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[INFO] files: Initializing unified search plugin: folder search from files app 
Object { app: "files", uid: "[REDACTED]", level: 0 }
index.mjs:48:17
[INFO] viewer: 6 viewer handlers registered 
Object { app: "viewer", uid: "[REDACTED]", level: 0, handlers: (6) […] }
index.mjs:48:17
[INFO] core: session heartbeat polling started 
Object { app: "core", uid: "[REDACTED]", level: 0 }
index.mjs:48:17
[DEBUG] files: Generating favorites view 
Object { app: "files", uid: "[REDACTED]", level: 0, favoriteFolders: [] }
index.mjs:45:17
[DEBUG] files: Fetched contents 
Object { app: "files", uid: "[REDACTED]", level: 0, dir: "/[REDACTED_PATH]", folder: {…}, contents: (8) […] }
index.mjs:45:17
[DEBUG] files: Directory contents changed 
Object { app: "files", uid: "[REDACTED]", level: 0, view: {…}, folder: {…}, contents: (8) […] }
index.mjs:45:17
[DEBUG] files: Setting active view 
Object { app: "files", uid: "[REDACTED]", level: 0, view: {…} }
index.mjs:45:17
[DEBUG] files: Opening file /[REDACTED_PATH]/Element X Setup Guide.png 
Object { app: "files", uid: "[REDACTED]", level: 0, node: {…} }
index.mjs:45:17
[DEBUG] files: Mounted note-to-recipient FilesListHeader 
Object { app: "files", uid: "[REDACTED]", level: 0, header: {…} }
index.mjs:45:17
[DEBUG] files: Mounted workspace FilesListHeader 
Object { app: "files", uid: "[REDACTED]", level: 0, header: {…} }
index.mjs:45:17
[DEBUG] @nextcloud/upload: Destination set 
Object { app: "@nextcloud/upload", uid: "[REDACTED]", level: 0, folder: {…} }
index.mjs:45:17
[DEBUG] @nextcloud/upload: UploadPicker initialised 
Object { app: "@nextcloud/upload", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] files: Ignoring duplicated navigation from vue-router 
Object { app: "files", uid: "[REDACTED]", level: 0, error: NavigationDuplicated }
index.mjs:45:17
[INFO] viewer: Opening viewer for file  
Object { app: "viewer", uid: "[REDACTED]", level: 0, path: "/[REDACTED_PATH]/Element X Setup Guide.png" }
index.mjs:48:17
[DEBUG] files: VirtualList: scrolling to index 2 
Object { app: "files", uid: "[REDACTED]", level: 0, clampedIndex: 5, scrollTop: 82.5, columnCount: 1, total: 8, visibleRows: 3, beforeHeight: 0 }
index.mjs:45:17
[DEBUG] files: Rendered note-to-recipient FilesListHeader 
Object { app: "files", uid: "[REDACTED]", level: 0, header: {…} }
index.mjs:45:17
[DEBUG] core: this browser is officially supported ! 🚀 
Object { app: "core", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
Notifications permissions not yet requested NotificationsApp.vue:434:1
Has notify_push enabled, slowing polling to 15 minutes NotificationsApp.vue:207:1
Polling interval updated to 900000 NotificationsApp.vue:380:1
Started background fetcher as session_keepalive is enabled NotificationsApp.vue:251:1
File info for /[REDACTED_PATH]/Element X Setup Guide.png fetched 
Object { filename: "/[REDACTED_PATH]/Element X Setup Guide.png", basename: "Element X Setup Guide.png", lastmod: "Wed, 31 Dec 2025 21:52:35 GMT", size: 921654, type: 3, etag: "3e76ff29c6cd48fb157839903ba5844f", mime: "image/png", tags: "", getcontentlength: 921654, getcontenttype: "image/png", … }
Viewer.vue:668:1
[DEBUG] viewer: Fetching additional files... 
Object { app: "viewer", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
Got notification data, restoring default polling interval. NotificationsApp.vue:336:1
[DEBUG] files: SW registered:  
Object { app: "files", uid: "[REDACTED]", level: 0, registration: ServiceWorkerRegistration }
index.mjs:45:17
[DEBUG] files: Rendered workspace FilesListHeader 
Object { app: "files", uid: "[REDACTED]", level: 0, header: {…} }
index.mjs:45:17
Failed to load '[REDACTED_URL]/core/preview?fileId=10727254&x=32&y=32&mimeFallback=true&v=3c7bc4&a=0'. A ServiceWorker passed a promise to FetchEvent.respondWith() that rejected with 'Error: no-response :: [{"url":"[REDACTED_URL]/core/preview?fileId=10727254&x=32&y=32&mimeFallback=true&v=3c7bc4&a=0","error":{}}]'. preview-service-worker.js:1:167
[DEBUG] files: VirtualList: resizeObserver updated 
Object { app: "files", uid: "[REDACTED]", level: 0 }

Original image: https://github.com/user-attachments/assets/6f4372c3-9dae-40c6-8032-d6c6b735832e

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