Infinite top-loading spinner on public share links, /s/undefined on download
Description
When sharing a folder via a public link in Nextcloud, visiting the link results in a continuous top loading spinner:
-
The loading circle appears, stops briefly, then reappears indefinitely.
-
In the top-right corner, the cross and three-dot menu are clickable.
-
Clicking three-dot menu gives two options "Full Screen" and "Downlaod"
-
Refreshing the page reproduces the same issue.
This behavior occurs regardless of whether the request is made via internal IP/port — it is not caused by NPM or reverse proxy settings.
Steps to Reproduce
- Visit my public share link at https://cloud.pri.al/s/oXSsjP7KbkTMW9J
- Observe the top loading spinner looping indefinitely.
- Click the Download option in the top-right three-dot menu — observe the
s/undefined URL.
- Click the Cross in the top-right — the spinner disappears and content becomes accessible.
Browser console error
Could not open file / TypeError: can't access property "split", n is undefined
openFileInfo Viewer.vue:720
openFile Viewer.vue:669
file Viewer.vue:459
VueJS 11
Eu
run
Jg
Yn
Eo
promise callback*ys
Yn
Pi
update
notify
set
open Viewer.js:319
openWith Viewer.js:353
o main.ts:171
v main.ts:400
X main.ts:209
E main.ts:428
X main.ts:208
z main.ts:62
<anonymous> main.ts:477
Viewer.vue:680:1
openFile Viewer.vue:680
file Viewer.vue:459
VueJS 11
open Viewer.js:319
openWith Viewer.js:353
o main.ts:171
v main.ts:400
X main.ts:209
E main.ts:428
X main.ts:208
z main.ts:62
<anonymous> main.ts:477
Environment
- Nextcloud version:
32.0.3 (docker: linuxserver/nextcloud:latest)
- Apps causing this issue is
viewer: 5.0.0-dev.0
rm -rf viewer from /app/www/public/apps/directory fixes the issue but I lost file preview functionality.
Additional Context / Notes
- The bug appears only on public shared folders; internal accounts and authenticated users are unaffected.
- Previous instances of DEV app
viewer 5.0.0-dev caused the spinner to behave similarly.
- Removing incompatible DEV apps temporarily resolved the spinner, but restoring the viewer folder from a clean container brings the preview functionality back, reintroducing the spinner.
- Likely cause: viewer code attempts to access undefined file IDs in public shares when certain optional apps are missing or incompatible.
Suggested Investigation
- Examine viewer public share logic in Nextcloud 32, particularly how it handles
fileId when no previewing app is installed or when optional apps like files_downloadlimit are removed.
- Prevent
undefined.split() errors in Viewer.vue for public links.
This bug is reproducible consistently on fresh docker containers with only stable apps installed.
Thanks
Infinite top-loading spinner on public share links,
/s/undefinedon downloadDescription
When sharing a folder via a public link in Nextcloud, visiting the link results in a continuous top loading spinner:
The loading circle appears, stops briefly, then reappears indefinitely.
In the top-right corner, the cross and three-dot menu are clickable.
Clicking three-dot menu gives two options "Full Screen" and "Downlaod"
Refreshing the page reproduces the same issue.
This behavior occurs regardless of whether the request is made via internal IP/port — it is not caused by NPM or reverse proxy settings.
Steps to Reproduce
s/undefinedURL.Browser console error
Environment
32.0.3(docker: linuxserver/nextcloud:latest)viewer: 5.0.0-dev.0rm -rf viewerfrom/app/www/public/apps/directory fixes the issue but I lost file preview functionality.Additional Context / Notes
viewer 5.0.0-devcaused the spinner to behave similarly.Suggested Investigation
fileIdwhen no previewing app is installed or when optional apps likefiles_downloadlimitare removed.undefined.split()errors inViewer.vuefor public links.This bug is reproducible consistently on fresh docker containers with only stable apps installed.
Thanks