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The pdf converter doesn't work (NC 33)#1084

Description

@ad63810

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Steps to reproduce

add or edit office file (*.docx)

Expected behaviour

Nothing happen, no error in log file

Actual behaviour

When I click on a docx file a "register file" window opens

I'have of course installed libreoffice and added the line in my config.php :
'preview_libreoffice_path' => '/usr/bin/libreoffice',

Server configuration

**Linux Debian 13/Trixie

Web server: Apache

Database: MariaDB
PHP version: 8.4

Nextcloud version: 33

List of activated apps
Enabled:
  - activity: 6.0.0
  - app_api: 33.0.0
  - bruteforcesettings: 6.0.0
  - cloud_federation_api: 1.17.0
  - dav: 1.36.0
  - federatedfilesharing: 1.23.0
  - files: 2.5.0
  - files_downloadlimit: 5.1.0
  - files_external: 1.25.1
  - files_fulltextsearch: 33.0.0
  - files_pdfviewer: 6.0.0
  - files_reminders: 1.6.0
  - files_sharing: 1.25.2
  - files_trashbin: 1.23.0
  - files_versions: 1.26.0
  - fulltextsearch: 33.0.0
  - fulltextsearch_elasticsearch: 33.0.0
  - logreader: 6.0.0
  - lookup_server_connector: 1.21.0
  - notifications: 6.0.0
  - oauth2: 1.21.0
  - password_policy: 5.0.0
  - profile: 1.2.0
  - provisioning_api: 1.23.0
  - related_resources: 4.0.0
  - serverinfo: 5.0.0
  - settings: 1.16.0
  - sharebymail: 1.23.0
  - text: 7.0.1
  - theming: 2.8.0
  - twofactor_backupcodes: 1.22.0
  - twofactor_totp: 15.0.0
  - updatenotification: 1.23.0
  - viewer: 6.0.0
  - webhook_listeners: 1.5.0
  - workflow_pdf_converter: 4.0.0
  - workflowengine: 2.15.0
Nextcloud configuration
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "nextcloud.ad-computing.fr",
            "*"
        ],
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "33.0.3.2",
        "overwrite.cli.url": "https:\/\/nextcloud.ad-computing.fr",
        "0": "opcache.revalidate_freq = 60",
        "overwriteprotocol": "https",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "3306",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "maintenance": false,
        "maintenance_window_start": 100,
        "theme": "",
        "loglevel": 2,
        "mail_smtpmode": "sendmail",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "PLAIN",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "26",
        "updater.release.channel": "stable",
        "default_phone_region": "FR",
        "config_is_read_only": false,
        "preview_libreoffice_path": "\/usr\/bin\/libreoffice",
        "app_install_overwrite": [
            "bookmarks_fulltextsearch",
            "files_fulltextsearch_tesseract"
        ],
        "forbidden_filename_basenames": [
            "con",
            "prn",
            "aux",
            "nul",
            "com0",
            "com1",
            "com2",
            "com3",
            "com4",
            "com5",
            "com6",
            "com7",
            "com8",
            "com9",
            "com\u00b9",
            "com\u00b2",
            "com\u00b3",
            "lpt0",
            "lpt1",
            "lpt2",
            "lpt3",
            "lpt4",
            "lpt5",
            "lpt6",
            "lpt7",
            "lpt8",
            "lpt9",
            "lpt\u00b9",
            "lpt\u00b2",
            "lpt\u00b3"
        ],
        "forbidden_filename_characters": [
            "<",
            ">",
            ":",
            "\"",
            "|",
            "?",
            "*",
            "\\",
            "\/"
        ],
        "forbidden_filename_extensions": [
            " ",
            ".",
            ".filepart",
            ".part"
        ],
        "mail_smtpstreamoptions": {
            "ssl": {
                "allow_self_signed": false,
                "verify_peer": true,
                "verify_peer_name": true
            }
        }
    }
}

Browser

Browser name: Chrome

Browser version: 147

Operating system: Windows11

Browser log

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