Canon 5DS on Mac 10.14.6 getting Error: Canon EOS 5DS Shutter count: gp_widget_get_child failed.

[akos111]

Canon 5DS on Mac 10.14.6 getting Error: Canon EOS 5DS Shutter count: gp_widget_get_child failed.

[tarpar]

Were you able to resolve this? I am having the same issue.

[rrradek]

I have the same issue, and the same error on my Canon EOS 200D. MacOS 10.15.6 Catalina

[brianlamb]

For those looking to use this with newer/unsupported cameras note that it seems cameras after about 2014 use a different method internally by Canon to store this information and it is inaccessible via the previous (hacked) methods. e.g. a 7D Mark II will work, as will many of that era or earlier, but newer cameras will not work.

[kotyzap]

I have the same issue on Canon EOS 80D
Shutter count: gp_widget_get_child failed.

Any other option on how to find the shutter count on Mac?

[dbgithub2022b]

Canon EOS 6D Mark II
Shutter count: gp_widget_get_child failed.

[sandervandegeijn]

30D: Shutter count: gp_widget_get_child failed

[ulvidasdamir]

Have anybody fixed this problen? same problem with 6D M II and EOS R