Make available offline DIR doesn't show in Offline tab

[stanislau-arkhipenka]

Repro

• 3dot menu on a dir
• Click Make available offline
• Wait download to finish
• Go to Offline tab

Expected

• The dir is in the list
• OR all files from that dir are in the list

Actual behaviour

• Neither dir nor files are in the list

[tomekit]

Thanks for your report.

May I know what's your platform and S3Drive version?

Is that S3 end-point or Rclone?

Is directory that you've tried to offline in the root location or perhaps folder inside folder (that is sub-folder)?

Approximately how many files are contained within that folder?

Once I get this info I'll be able to pass it to our team to investigate. Thanks!

[stanislau-arkhipenka]

Hey @tomekit
Thanks for quick reply!

• v1.11.7 (build: 10110700)
• iOS 18.3.2
• private S3 endpoint
• it is sub-folder
• less than 50 files

[tomekit]

Hi again!

Do you find this issue appear consistently? Can you easily reproduce it?

Whilst we would be glad to fix this issue, we couldn't reproduce any single instance of it, even for a slightly bigger folder hierarchies.

[stanislau-arkhipenka]

Good day,
The problem still exists,
but I think it is caused by bug in handling of file names with special characters.
Example:

1. IMG123.jpg - works fine
2. IMG123 (1).jpg - doesn't work

When file names as in example (2) the app is unable to:

• Make it offline
• Open / read it

Rename from (2) to (1) works
Rename from (1) to (2) doesn't work
Delete works

I verified that it's not a problem with a server or rclone by attempting to perform same operations using rclone mount on desktop. Worked fine

Video repro: https://youtube.com/shorts/e2AIuOfs-H0?si=g4U4MIa-c1HN1lU9

[tomekit]

Hi @stanislau-arkhipenka,
Thank you for your helpful feedback. We're investigating this problem and will get back to you shortly.

[tomekit]

Hi again,

As such we couldn't reproduce this issue using e.g. Backblaze S3.

You've mentioned:

private S3 endpoint

Can you share what technology you use behind the scene and/or share some credentials with us, so we can run couple tests?
Feel free sending out some details to: support@s3drive.app or reaching to me over DM here: https://s3drive.app/support

[stanislau-arkhipenka]

Hey,
I'm using garage server
Version: garage v1.0.1 [features: k2v, lmdb, sqlite, consul-discovery, kubernetes-discovery, metrics, telemetry-otlp, bundled-libs]
Its non-public deployment so unfortunately can't provide creds for test