Y26-101 - [Psd-exceptions] [LabWhere PRODUCTION] location_finder#create (ActiveRecord::StatementInvalid) "Mysql2::Error: Illegal mix of collations ...

[dn10-sanger]

Describe the bug

[Psd-exceptions] [LabWhere PRODUCTION] location_finder#create (ActiveRecord::StatementInvalid) "Mysql2::Error: Illegal mix of collations ...

Additional context
occurred 7 times in the last 2 months

Describe the bug
Exception Email

 An ActiveRecord::StatementInvalid occurred in location_finder#create:
 Mysql2::Error: Illegal mix of collations (latin1_swedish_ci,IMPLICIT) and (utf8mb3_general_ci,COERCIBLE) for operation '='
 app/models/location_finder.rb:77:in 'block in LocationFinder#find_locations'