Skip to content

UvDesk refresh mailbox issue #703

@Psysoul85

Description

@Psysoul85

Hi,

I am experiencing a unique issue when running the refresh mailbox command... I cant retrieve emails but emails do send out from Uvdesk.

My Steps so far:
Setup Xampp and downloaded / configured Uvdesk community edition
Created mailbox with IMAP provider (Office365)
Tested credentials via webmail (Working)
Tested incoming/outgoing mail server settings via Outlook, (can send and receive emails)
Configured the Swift Mailer via web GUI and provided custom ID (Only 1 swift mailer config) (THIS IS WORKING)
Enabled 2fa on mailbox and generated app password. (As per guide https://www.uvdesk.com/en/blog/outlook-mailbox-configuration-in-uvdesk-open-source-helpdesk/ )
Configured "Mailboxes" in uvdesk using tested IMAP details (Tested via Popman 3rd party tool - result - success) with app pw
ran PHP bin/console uvdesk:refresh-mailbox command and got the attached message, doesn't matter if I use the email address associated with the mailer id or the mailer id itself, neither work.

I am now out of options and am asking please help.

Regards

uvdesk error

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions