diff --git a/site/guide/chatbot-capabilities.qmd b/site/guide/chatbot-capabilities.qmd new file mode 100644 index 000000000..10db25ba7 --- /dev/null +++ b/site/guide/chatbot-capabilities.qmd @@ -0,0 +1,61 @@ +--- +# Copyright © 2023-2026 ValidMind Inc. All rights reserved. +# Refer to the LICENSE file in the root of this repository for details. +# SPDX-License-Identifier: AGPL-3.0 AND ValidMind Commercial +title: "Chatbot capabilities" +date: last-modified +search: false +--- + +The {{< var vm.product >}} in-app assistant helps you navigate the platform and find answers to product questions. This page describes what the assistant can and cannot do. + +## Current capabilities + +The in-app assistant provides context-aware assistance, understanding where you are in the platform and tailoring responses accordingly. + +### What the assistant can do + +- Answer questions grounded in **published {{< var vm.product >}} documentation** +- Understand **where you are** in the platform and tailor responses to your current context +- Provide **permission-aware** guidance based on your role +- Help you understand platform features and workflows +- Respond to follow-up questions within a conversation +- Offer guidance for the specific page or feature you're viewing + +### What the assistant cannot do + +- Execute actions in the platform on your behalf +- Make changes to your organization's data +- Access data you don't have permission to view +- Guarantee accurate answers for topics outside indexed documentation +- Replace compliance judgment or regulatory expertise + +## Important limitations + +Keep these limitations in mind when using the assistant: + +- **Hallucination risk** — AI-generated responses may occasionally contain inaccuracies. Verify critical information before acting on it. +- **Documentation lag** — The assistant's knowledge is based on published documentation, which may not reflect the latest release features. Check [release notes](/releases/all-releases.qmd) for recent changes. +- **Not a compliance substitute** — The assistant provides guidance but cannot replace professional compliance judgment or regulatory expertise. +- **Limited live query scope** — When querying your organization's data, the assistant can currently access model inventory and artifacts only. Questions about workflows, analytics, or other platform areas are not yet supported. + +## In-app assistant vs. MCP + +{{< var vm.product >}} offers two AI-powered interfaces: + +| Feature | In-app assistant | MCP integration | +|---------|------------------|-----------------| +| Access method | Floating chat window in platform | AI assistants (Cursor, Claude Code) | +| Primary use | Product help and guidance | Model inventory management | +| Data access | Documentation + your current context | Your models, artifacts, templates | +| Actions | Read-only guidance | Create, read, update operations | + +The in-app assistant (described on this page) is focused on helping you use the platform. For programmatic access to your model inventory, refer to [Connect AI assistants via MCP](/guide/mcp/connect-ai-assistants-via-mcp.qmd). + +## Get help + +If the assistant cannot answer your question or you need additional support: + +- Browse the [documentation](/guide/guides.qmd) for detailed guides +- Check the [FAQ](/faq/faq.qmd) for common questions +- Contact [{{< var support.email >}}](mailto:{{< var support.email >}}) for direct assistance