diff --git a/src/content/docs/enterprise/team-management/teams.mdx b/src/content/docs/enterprise/team-management/teams.mdx index e645e04f..23868b6e 100644 --- a/src/content/docs/enterprise/team-management/teams.mdx +++ b/src/content/docs/enterprise/team-management/teams.mdx @@ -59,6 +59,10 @@ If you've received an invite link, use it to sign up or log in and join the team * **Members and Admins** - Can leave a team at any time by visiting **Settings** > **Teams** and clicking **Leave team**. * **Team Owners** - Can delete a team, but only after removing all other team members first. +:::caution +A team can't be deleted while it has unused add-on credits. Before you can delete the team, all add-on credits tied to it must be used up or expired. If you need to remove unused credits to delete the team, contact [support@warp.dev](mailto:support@warp.dev). +::: + :::caution If you're a Team Owner and choose to [delete your Warp account](/support-and-community/privacy-and-security/privacy/#delete-your-account-and-data), you'll need to assign a team member as the new owner before your account can be deleted. ::: diff --git a/src/content/docs/knowledge-and-collaboration/teams.mdx b/src/content/docs/knowledge-and-collaboration/teams.mdx index 91287237..f7a0c269 100644 --- a/src/content/docs/knowledge-and-collaboration/teams.mdx +++ b/src/content/docs/knowledge-and-collaboration/teams.mdx @@ -67,6 +67,10 @@ If you have received an invite link, you can use that link to sign up or log in If you’re a member of a team, you can visit **Settings** > **Teams** to leave a team at any time. Team admins (who created teams) may delete a team only after removing all team members. +:::caution +A team can't be deleted while it has unused add-on credits. Before you can delete the team, all add-on credits tied to it must be used up or expired. If you need to remove unused credits to delete the team, contact [support@warp.dev](mailto:support@warp.dev). +::: + On Build, Max, and Business plans, [add-on credits](/support-and-community/plans-and-billing/add-on-credits/) are scoped to each individual user but **tied to the team** they were purchased under. Membership changes affect access: * **A user leaves a team** - You lose access to any add-on credits tied to that team. If you rejoin the same team later, you regain access to any unused, non-expired credits. The admin pays a prorated rate for your seat on rejoin. diff --git a/src/content/docs/support-and-community/plans-and-billing/add-on-credits.mdx b/src/content/docs/support-and-community/plans-and-billing/add-on-credits.mdx index 8aec5657..71866a40 100644 --- a/src/content/docs/support-and-community/plans-and-billing/add-on-credits.mdx +++ b/src/content/docs/support-and-community/plans-and-billing/add-on-credits.mdx @@ -99,7 +99,7 @@ Add-on credits are tied to the team they were purchased under. The flows below d * **A user leaves a team** - You lose access to any add-on credits tied to that team. If you rejoin the same team later, you regain access to any unused, non-expired credits. The admin pays a prorated rate for your seat on rejoin. * **An admin removes a member** - That member loses access to any add-on credits tied to the team. If they rejoin later, they regain access to any unused, non-expired credits. -* **An admin deletes the team** - Any remaining add-on credits tied to the team are no longer usable. +* **An admin deletes the team** - Any remaining add-on credits must be used or removed before a team can be deleted. Please contact (support@warp.dev)[mailto:support@warp.dev], if you need help with this. :::note All unused add-on credits remain valid for 12 months from purchase, as long as you have an active subscription.