diff --git a/docs.json b/docs.json index 84cb846..10a448a 100644 --- a/docs.json +++ b/docs.json @@ -65,6 +65,7 @@ "pages": [ "en/user-manual/workspace-look-and-feel", "en/user-manual/adding-company-context", + "en/user-manual/block-resource-downloads", "en/user-manual/engagement-analytics" ] }, diff --git a/en/user-manual/block-resource-downloads.mdx b/en/user-manual/block-resource-downloads.mdx new file mode 100644 index 0000000..92dfd70 --- /dev/null +++ b/en/user-manual/block-resource-downloads.mdx @@ -0,0 +1,48 @@ +--- +title: "Block Resource Downloads" +description: "Control whether users can download uploaded Knowledge Base files and AI-generated resources." +icon: download +--- + +Zylon lets administrators control downloads separately for **uploaded Knowledge Base files** and **AI-generated resources**. This helps organizations meet data-handling, compliance, and information-governance requirements while continuing to let users work with the content in Zylon. + + +Blocking downloads reduces the ways users can export content from Zylon; it does not remove their access to content they are otherwise allowed to view. Consider this setting alongside project membership, roles, and your organization's data-handling policies. + + +![Workspace Settings showing the Advanced Settings download controls.](/images/user-manual/block-resource-downloads.png) + +## Enable or block downloads + +Only Workspace administrators can change these settings. + +1. Select the **Workspace name** in the upper-right corner. +2. Select **Settings**. +3. Under **Advanced Settings**, set either or both download controls. +4. Select **Save**. The change applies across the Workspace. + +The settings are enabled by default. Turn a setting off to block that category of downloads. + +## What each setting controls + +Turn on the setting shown in the table to allow the corresponding download action. Turning it off blocks that action throughout the Workspace. **✓** means the setting controls the action; **✕** means it does not. + +| Download action | **Allow to download files in the Knowledge Base** | **Allow to download generated content** | +| --- | --- | --- | +| Download an original file retained in a Knowledge Base | ✓ | ✕ | +| Download a source file from a chat citation or source panel | ✓ | ✕ | +| Download a source file from an AI Document's source details | ✓ | ✕ | +| Open a PDF preview that requires the original Knowledge Base file | ✓ | ✕ | +| Download an AI-generated file from chat | ✕ | ✓ | +| Download a generated code block, CSV, or table result from chat | ✕ | ✓ | +| Export an AI Document as PDF or DOCX | ✕ | ✓ | + +Users can still view processed Knowledge Base content, citations, AI responses, and AI Documents when the relevant download setting is disabled, provided they otherwise have access. Non-download actions, such as reporting an issue, also remain available. + +## Important considerations + +- These are Workspace-wide controls. They apply to all projects in the Workspace once the settings are saved. +- Enabling Knowledge Base file downloads does not grant extra access. Users must also have access to the project and the relevant **Download Files** project permission. +- Disabling a setting also blocks the corresponding download actions through the Zylon API; it is not limited to hiding buttons in the Workspace interface. +- Blocking downloads does not change access to external links supplied by a connected source. Apply the source system's own sharing and download policies where needed. +- Review the settings regularly with your security or compliance team, especially before adding sensitive source material or enabling document exports. diff --git a/images/user-manual/block-resource-downloads.png b/images/user-manual/block-resource-downloads.png new file mode 100644 index 0000000..33ac4a8 Binary files /dev/null and b/images/user-manual/block-resource-downloads.png differ