helpdesk template: use partner and project dropdown#26
helpdesk template: use partner and project dropdown#26
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Template example: Options (not all are shown): |
| description: Specify the organization and, if applicable, the specific division, branch, or office requesting assistance. | ||
| placeholder: "e.g., University, NOAA/NWS/EMC, NRL Monterey, NASA/GMAO" | ||
| description: Select the organization requesting assistance or project if applicable. | ||
| options: |
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@gibbsp I tried to capture the projects you gave as well as our partner organizations. Please let me know if I am missing any or if some of these do not make sense.
About the list here, FALCON is a subset of Navy, RRFS a subset (or most of) OAR, University is almost the same as CADRE... Aren't we creating confusion? Shouldn't we shorten the list so it's clear for everybody what box they should to tick? |
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@ytremolet Yes, that is what I was thinking as well. For these project based (that has funding?) support tickets - do we need to be able to identify that project? Or is it safe to assume that if someone from the Navy has a helpdesk ticket it is going to be associated with the FALCON project? |
Let's see what @gibbsp has to say. |
2 participants
Description
Update "Requester Organization" section in the Helpdesk template to use a drop down menu of partners and projects:
- CADRE
- FALCON
- RRFS
- MMM
- NASA
- Navy
- NESDIS
- NWS
- OAR-EPIC
- UKMO
- University
- USAF
- Other
These will be used to map JCSDA assignees in #20
Issue(s) addressed
Resolves #22
Dependencies
None
Impact
Expected impact on downstream repositories:
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