Artemis v1.3.0 doc updates

.lycheeignore

@@ -28,12 +28,12 @@ entra.microsoft.com
 developer.salesforce.com/docs
 gitlab.com/-/user_settings/applications
 www.npmjs.com/package/kore-web-sdk
+www.npmjs.com/package/@koredev/artemis-web-sdk
 help.shopify.com/en/manual/apps/app-types/custom-apps
 platform.openai.com/docs
 platform.openai.com
 www.servicenow.com
 support.talkdesk.com/hc/en-us/articles/9484798498587
-www.npmjs.com/package/@koreaiinc/amp-sdk
 www.cisco.com/c/en/us/services/acquisitions/tropo.html
 docs.genesys.com/Documentation/GWC/latest/Deployment/GWCRM
 

agent-platform/faq.mdx

@@ -749,13 +749,9 @@ If the session shows as "active" but does not respond to messages, check the tra
 | `FORBIDDEN`     | Check role and permission assignments |
 | `TOKEN_EXPIRED` | Refresh the token                     |
 
-{/*
+### How do I check the platform health and status?
 
-### How do I check the platform health?
-
-Visit [status.ablplatform.com](https://status.ablplatform.com) for real-time service status, uptime metrics, active incident details, and scheduled maintenance windows. Subscribe to status updates via email, RSS, or webhook.
-
-*/}
+Visit [status.kore.com](https://status.kore.com/) for real-time service status, uptime metrics, active incident details, and scheduled maintenance windows. Subscribe to status updates via email, RSS, or webhook.
 
 ### How do I increase log verbosity for debugging?
 

agent-platform/memory-and-state.mdx

@@ -14,7 +14,7 @@ Learn how to declare, access, and manage session variables, persistent memory, a
 | [Session Memory](#session-memory)                                                        | Declare and use variables that hold data within a single conversation — collected values, flags, and intermediate results that are discarded when the session ends.        |
 | [Persistent Memory](#persistent-memory)                                                  | Store facts that survive across sessions, such as user preferences and history. Covers user-scoped, project-scoped and execution-tree scoped variables and access control. |
 | [Recall](#recall)                                                                        | Automatically loads values from persistent memory into session context at lifecycle events like session start or before a search.                                          |
-| [Remember Triggers]()                                                                    | Automatically stores values into persistent memory when a condition is met.                                                                                                |
+| [Remember Triggers](#remember-triggers)                                                                    | Automatically stores values into persistent memory when a condition is met.                                                                                                |
 | [Manipulate State: SET, CLEAR, and TRANSFORM](#manipulate-state-set-clear-and-transform) | Assign values, remove variables, and reshape data arrays during flow execution using `SET`, `CLEAR`, and `TRANSFORM` directives.                                           |
 | [Best Practices](#best-practices)                                                        | Recommended patterns for naming variables, providing fallback values, and managing reset behavior.                                                                         |
 

agent-platform/release-notes/recent-updates.mdx

@@ -1,14 +1,195 @@
 ---
-title: "Agent Platform Release Notes"
+title: Agent Platform Release Notes
 sidebarTitle: Release Notes
 ---
 
 This document provides information on the feature updates and enhancements introduced in the recent Agent Platform \{ **Artemis** \} releases.
 
 ---
 
+{/* AG: Can copy-paste this template entry for new releases.
+
+<p className="rn-heading">\{ Artemis x.y.z \} Month DD, 2026 </p>
+
+<Badge>Major/Minor/Patch Release</Badge>
+
+Major: This update includes new features and enhancements summarized below.
+Minor: This update includes features enhancements summarized below.
+Patch: This update includes bug fixes and platform improvements.
+
+<p className="rn-title">Category</p>
+
+<p className="rn-subtitle">Feature</p>
+
+Description. [Learn more →](/agent-platform/article)
+
+*/}
+
 ## July 2026
 
+<p className="rn-heading">\{ Artemis 1.3.0 \} July 15, 2026 </p>
+
+<Badge>Major Release</Badge>
+
+This update includes features and enhancements summarized below.
+
+<p className="rn-title">Multi-Agent and Arch AI</p>
+
+<p className="rn-subtitle">Real-Time Arch AI Activity Feedback</p>
+
+The Arch AI activity panel now shows live, readable updates on each action as it happens, instead of delayed or raw output. [Learn more →](/agent-platform/arch-ai)
+
+<p className="rn-subtitle">Arch Loop Evaluation and Optimization</p>
+
+Arch AI now supports an iterative eval-optimize loop, allowing agents to be evaluated and refined through repeated automated passes, including voice-agent evaluation scenarios. [Learn more →](/agent-platform/evals)
+
+<p className="rn-subtitle">Arch AI Engine Tracing</p>
+
+Arch AI now produces structured trace events for each internal step of agent generation, optimization, and evaluation, giving visibility into Arch's multi-step reasoning process for debugging and optimization. [Learn more →](/agent-platform/arch-ai)
+
+<p className="rn-subtitle">Voice Diagnostics Knowledge for Arch AI</p>
+
+Arch AI can now offer diagnostic guidance for voice issues like missing audio, TTS failures, or STT misconfiguration.
+
+<p className="rn-subtitle">Persistent Memory: Append, Unique, and Max-Size Modifiers</p>
+
+Agent memory (`REMEMBER STORE`) can now append values to arrays, with optional deduplication and a size cap, rather than overwriting them. This makes it easier to build agents that accumulate history, like preferences or past interactions, over time.
+
+<p className="rn-title">Voice</p>
+
+<p className="rn-subtitle">Call Recording</p>
+
+Voice agents now support call recording through the Kore Voice Gateway, with project-level recording configuration and enterprise recording policy enforcement. Recordings can be stored in Azure Blob Storage in addition to the platform's default storage. [Learn more →](/agent-platform/administration/agent-behavior-settings)
+
+<p className="rn-subtitle">Outbound DTMF Tones</p>
+
+Voice agents can now send outbound DTMF tones during a call, enabling interaction with IVR systems and other DTMF-driven telephony endpoints.
+
+<p className="rn-subtitle">Genesys Cloud Integrations</p>
+
+Artemis now integrates with Genesys Cloud on two fronts: the **Audio Connector** for live voice calls routed from Genesys Cloud, and **Open Messaging** for digital/text conversations routed through Genesys Cloud's contact center. [Learn more →](/agent-platform/channels)
+
+<p className="rn-subtitle">Voice Transcript Sync and Pre-Transfer History on Handoff</p>
+
+When a voice agent hands off a call to Kore SmartAssist/CCAI, the conversation transcript is synced to the receiving system, and a new API exposes the full pre-transfer conversation history, giving the receiving agent complete context. [Learn more →](/agent-platform/transfer-sessions)
+
+<p className="rn-subtitle">Voice Agent Transfer via Kore Voice Gateway</p>
+
+Voice agents can now transfer live calls via SIP through the Kore.ai Voice Gateway, carrying conversation context to the transfer target. [Learn more →](/agent-platform/channels/voice)
+
+<p className="rn-subtitle">Custom Vocabulary and Keyword Boosting for Speech-to-Text</p>
+
+Voice channels now support custom vocabulary and keyword boosting for speech-to-text providers, improving recognition accuracy for domain-specific terms — configurable at the project level and per deployment channel.
+
+<p className="rn-subtitle">Locale-Aware Agent Responses</p>
+
+Reasoning agents can now reference project locale assets directly in their ABL responses, enabling multi-language agent output driven by the session locale without hardcoding translations. [Learn more →](/agent-platform/administration/general-settings)
+
+<p className="rn-subtitle">Channel-Appropriate Response Formatting</p>
+
+A single reasoning agent can now reliably produce channel-appropriate output—Markdown formatting for web and natural spoken text for voice—from one agent definition, without needing separate agents per channel.
+
+
+<p className="rn-title">Workflows and Integrations</p>
+
+
+<p className="rn-subtitle">SOAP/WSDL Integration Support</p>
+
+Workflows and tools now support SOAP integrations: upload a WSDL file, browse its available operations, and register them as SOAP-type HTTP tools for agents and workflows — with a dedicated WSDL asset repository that supports versioning. [Learn more →](/agent-platform/abl-reference/tools)
+
+<p className="rn-subtitle">Integration Actions as Agent Tools</p>
+
+Pre-built connector actions (for example, Jira or Slack operations) can now be added directly as agent tools — pick a connector and action from a catalog, and the platform handles authentication and parameter mapping automatically. [Learn more →](/agent-platform/tools-overview)
+
+<p className="rn-subtitle">Webhook Transport for Contact-Center Handoff</p>
+
+Artemis now supports a webhook-based transport to hand off conversations to CCAI/SmartAssist and exchange ongoing customer messages during a live escalation. [Learn more →](/agent-platform/escalate)
+
+<p className="rn-title">Knowledge Base and Search AI</p>
+
+
+<p className="rn-subtitle">New Packaged Connectors: Confluence, ServiceNow, SFTP, and Google Drive</p>
+
+The knowledge base connector catalog now includes packaged connectors for Confluence Cloud (with permission-aware delta sync), ServiceNow, SFTP, and Google Drive (with folder-level selection), in addition to existing custom HTTP connectors. [Learn more →](/agent-platform/custom-connector)
+
+<p className="rn-subtitle">Custom Script Pipeline Stage</p>
+
+SearchAI ingestion pipelines now support a custom 'Transform Script' stage, letting authors write sandboxed JavaScript to transform document content and metadata during ingestion.
+
+<p className="rn-subtitle">Search Query Debugging Controls</p>
+
+The knowledge base Search Test page now includes independent toggles to disable vocabulary resolution and query preprocessing, making it easier to isolate and debug individual stages of the query pipeline. [Learn more →](/agent-platform/knowledge)
+
+<p className="rn-subtitle">Knowledge Base Export in Reusable Agent Modules</p>
+
+Reusable agent modules can now include knowledge base content (indexes, connector configuration, and source metadata) when published, so consumer projects reference the source module's indexed content without duplicating storage. [Learn more →](/agent-platform/projects)
+
+<p className="rn-title">Security, Identity, and Access</p>
+
+<p className="rn-subtitle">Workspace-Aware Enterprise SSO</p>
+
+Enterprise SSO now supports workspace-level configuration, allowing each workspace to maintain its own SAML/OIDC authentication settings independently of the organization-level SSO configuration, with new admin governance controls. [Learn more →](/agent-platform/administration/workspace-and-team)
+
+<p className="rn-subtitle">Custom Roles</p>
+
+Workspace owners and admins can now create custom roles with granular permissions beyond the built-in role set and assign them to project members for fine-grained access control. [Learn more →](/agent-platform/administration/workspace-and-team)
+
+<p className="rn-subtitle">Expanded Azure Key Vault BYOK Authentication Options</p>
+
+Bring Your Own Key (BYOK) with Azure Key Vault now supports three authentication methods: typed credential fields (replacing raw JSON configuration), certificate-based service-principal authentication with a pre-save connection test, and Workload Identity Federation for secretless, cross-tenant access. [Learn more →](/agent-platform/administration/workspace-and-team)
+
+<p className="rn-subtitle">Per-Tenant Platform-Managed Key Governance</p>
+
+Platform administrators can now view and manage Platform-Managed (Kore-owned) encryption key configuration on a per-tenant basis, with server-side enforcement and audit logging of key lifecycle events.
+
+<p className="rn-subtitle">Custom PII Redaction with Capture-Group Backreferences</p>
+
+Custom PII redaction patterns now support regex capture-group backreferences (`\1` / `$1`), enabling partial redaction that preserves non-sensitive parts of matched text — for example, masking all but the last four digits of an account number. [Learn more →](/agent-platform/administration/security-observability-settings)
+
+<p className="rn-title">Analytics and Insights</p>
+
+<p className="rn-subtitle">Output-Item Analytics</p>
+
+A new analytics subsystem captures structured data items extracted from agents' final responses and includes a Studio authoring UI for defining output-item analytics configurations.
+
+<p className="rn-subtitle">Enhanced Failure Alerting</p>
+
+Aggregate live-session failure alerts now include failure-type summaries.
+
+<p className="rn-subtitle">Custom Metrics and Dimensions for Workflow Analytics</p>
+
+Workflow analytics now support custom metrics and dimensions, allowing teams to define and query workflow-specific measurements throughout the analytics pipeline. [Learn more →](/agent-platform/workflows)
+
+<p className="rn-subtitle">Dashboard Data Export</p>
+
+Analytics dashboard widgets can now be exported as CSV directly from the Studio UI for offline analysis and reporting.
+
+<p className="rn-subtitle">Export Feedback</p>
+
+Collected user feedback (ratings, comments, and session references) can now be exported as a .csv file from the Insights → Feedback page for offline analysis.
+
+<p className="rn-subtitle">Per-Widget Dimension Filters</p>
+
+Custom Dashboard widgets now support per-widget dimension filters, allowing different widgets on the same dashboard to apply independent custom-dimension filters. [Learn more →](/agent-platform/analytics-insights/custom-dashboards)
+
+<p className="rn-title">Administration</p>
+
+<p className="rn-subtitle">Vertex AI via GCP Service-Account Authentication</p>
+
+The platform now supports Google Cloud Vertex AI models — both managed (MaaS) and dedicated-endpoint deployments — using GCP service-account credentials with automatic token refresh, configurable directly in Studio. [Learn more →](/agent-platform/supported-models)
+
+<p className="rn-subtitle">Auth Profiles Can Reference Environment Variables</p>
+
+Auth profile fields can now reference project environment variables (for example, `{{env.CLIENT_SECRET}}`) instead of hardcoding credentials, so auth profile definitions can be shared safely across environments.
+
+<p className="rn-title">Usability Improvement</p>
+
+<p className="rn-subtitle">Active Workspace Indicator</p>
+
+The account menu now displays the name of the currently active workspace, making it clear which workspace you're operating in when switching between multiple workspaces.
+
+---
+
 <p className="rn-heading">\{ Artemis 1.2.2 \} July 08, 2026 </p>
 
 <Badge>Patch Release</Badge>
@@ -417,7 +598,7 @@ This update includes new features and enhancements summarized below.
 
 Package agent logic as modules and reuse them across multiple projects instead of rebuilding per project. Imported tools now route correctly into the agent's `TOOLS:` section.
 
-Learn more about [Catalog Settings →](/agent-platform/administration/catalog-settings) and [Create & Manage Projects →](/agent-platform/projects).
+Learn more about [Catalog Settings →](/agent-platform/administration/catalog-settings) and [Create and Manage Projects →](/agent-platform/projects).
 
 {/* CATEGORY: New Feature — new one-shot generate endpoint plus contract-derived, typed-topology, validated-tool authoring */}
 
@@ -527,7 +708,7 @@ Learn more about [AI Configuration →](/agent-platform/administration/ai-config
 
 {/* CATEGORY: New Feature — automated metric analysis with recommendations across performance/quality/customer-insight dashboards */}
 
-<p className="rn-subtitle">Insights Auditing — automated metric analysis & recommendations</p>
+<p className="rn-subtitle">Insights Auditing — automated metric analysis and recommendations</p>
 
 Automated analysis of agent and quality metrics with improvement recommendations, wired across the agent-performance, quality-monitor, and customer-insights dashboards.