Releases: NETWAYS/rt-extension-quickassign
Releases · NETWAYS/rt-extension-quickassign
v2.1.0
Features
- New
$QuickAssign_ExtraUsersoption: list of user names offered in the Quick Assign widget in addition to the group members, for example shared or role accounts. Unknown and disabled users are skipped, duplicates are merged.
Set($QuickAssign_Group, 'Support');
Set($QuickAssign_ExtraUsers, ['NETWAYS']);This restores the extra-users behavior some 1.x deployments used via a local patch.
v2.0.0
Rewrite for RT 6
Complete rewrite as a widget for the RT 6 page layout system — no core component overrides, no custom JavaScript. All updates go through RT's standard ticket update machinery (rights checks and notifications apply) and refresh the People box in place via htmx, without a page reload.
Features
- Quick Assign widget: pick a person from a configured group — the member list is rendered into the page, so typing filters instantly in the browser without autocomplete queries against the whole user database
- Context-aware action buttons: after picking a user, only the roles that make sense are offered (Set Owner, Add AdminCc, Add Cc, Add Requestor) — e.g. Set Owner only appears if the user holds the
OwnTicketright - One-click Take and Add me as AdminCc buttons
- Remove button (×) next to each AdminCc, Cc and Requestor in the People box
Upgrading from 1.x
- Requires RT 6 — RT 4.4 installations stay on the v1.x releases
Set($QuickAssign_Enable, 1)is gone: enable the widget by placing it on the ticket display page via Admin → Page LayoutsSet($QuickAssign_Group, '...')remains the only configuration option
See the README for screenshots, installation and setup.
