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Original file line number Diff line number Diff line change
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---
title: DES helpdesk transition to National Service Desk strengthens service resilience and supports future change
description:
description: The first service transition within the programme has successfully moved the DES Helpdesk into NHS-managed operations, improving resilience, capability, and support for future change.
date: 2026-06-11
author: Harleen Kaur Dhillon
tags: cascade
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