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Expand FAQ with troubleshooting and configuration questions#496

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Expand FAQ with troubleshooting and configuration questions#496
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@promptless promptless Bot commented May 12, 2026

Open this suggestion in Promptless to view citations and reasoning process

Adds a Troubleshooting section covering common issues (missing suggestions, style mismatch, reverting PRs) and a Configuration & Setup section with power-user questions about monorepos, file exclusions, and the difference between triggers and context sources. All answers follow the symptom → cause → solution pattern with links to detailed documentation.


Tip: Request one-off documentation tasks in the Dashboard under New Task 🚀

Add new troubleshooting section covering common issues:
- PR triggered but no suggestion appeared
- Suggestions don't match docs style
- How to undo a merged Promptless PR

Add new configuration section with power-user questions:
- Monorepo support
- Excluding file types from triggers
- Difference between triggers and context sources

### My PR triggered but no suggestion appeared

Several configuration settings can prevent a PR from generating a suggestion:
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Referenced directory-specific triggers, repository topics, draft PR behavior, and dot-file exclusions from the existing GitHub PRs trigger documentation at lines 77-93, 94-106, 134-136, and 139-142.

Source: https://github.com/Promptless/promptless.ai/blob/main/src/content/docs/docs/configuring-promptless/triggers/git-hub-p-rs.mdx


### Suggestions don't match my docs style

Promptless learns your writing style over time. To improve style matching:
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Referenced Voice Match and AGENTS.md custom instructions from how-promptless-learns-your-docs.mdx at lines 26-36 and 42-82.

Source: https://github.com/Promptless/promptless.ai/blob/main/src/content/docs/docs/configuring-promptless/doc-collections/how-promptless-learns-your-docs.mdx


2. **Provide feedback**: Use the [Request Changes](/docs/how-to-use-promptless/providing-feedback#1-request-changes) button or inline comments to correct style issues. Check "Remember feedback for future suggestions" to save your preferences.

3. **Create AGENTS.md**: Add an `AGENTS.md` file to your docs repository root with your style guidelines, terminology preferences, and formatting conventions. See [Custom Agent Instructions](/docs/configuring-promptless/doc-collections/how-promptless-learns-your-docs#custom-agent-instructions-with-agentsmd) for details.
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Referenced Request Changes button and feedback options from providing-feedback.mdx at lines 14-27.

Source: https://github.com/Promptless/promptless.ai/blob/main/src/content/docs/docs/how-to-use-promptless/providing-feedback.mdx

For detailed information, see our [Data Handling documentation](/docs/security-and-privacy/data-handling-and-classification).

## Configuration & Setup

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Monorepo support information sourced from promptless-oss.mdx at lines 57-59 and 103-106 which mention specifying directories for monorepo setups.

Source: https://github.com/Promptless/promptless.ai/blob/main/src/content/docs/docs/getting-started/promptless-oss.mdx


If you need more granular file type filtering, contact [help@gopromptless.ai](mailto:help@gopromptless.ai) to discuss your use case.

### What's the difference between triggers and context sources?
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Context sources explanation and comparison with triggers sourced from context-sources.mdx at lines 14-28 which explains their read-only nature and how they enrich suggestions.

Source: https://github.com/Promptless/promptless.ai/blob/main/src/content/docs/docs/configuring-promptless/context-sources.mdx

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