This is a Streamlit-based E-commerce FAQ Chatbot that automatically answers common customer questions such as order tracking, return policies, shipping details, and more. It is designed to enhance customer support by providing instant, AI-powered responses.
Check out the deployed app here: https://ecommerce-chatbot-eynj8xpjssjvfdtcnz6pzb.streamlit.app/
├── E_commerce_chatbot.ipynb # raw code
├── app.py # Streamlit chatbot app
├── requirements.txt # Python dependencies
├── Ecommerce_FAQ.json # FAQ dataset
Accepts customer queries via text input
Provides instant responses based on FAQ dataset
Uses TF-IDF and cosine similarity to find the closest matching answer
Clean, responsive, and user-friendly web interface
Supports interactive chatbot-style responses
- Python
- Streamlit
- Pandas
- Scikit-learn
- TF-IDF Vectorizer
- Cosine Similarity (for question matching)
Name: Vansh Bhimani
Email: your-email@example.com
GitHub: Your GitHub Profile