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This is an overview of what the Knowledge Base is and how you can use it
Overview
What is a knowledge base? Essentially, it is a central resource where we capture and communicate knowledge.
Philosophy
Our Knowledge Base is:
A living, breathing resource
Open to all team members to contribute to
Simple and easy to navigate
Using the Knowledge Base
Resources are stored in repositories. Each repository relates to a particular skill or a general topic. For example, we have a repository dedicated to software development processes and another one for company-wide processes (Team PlaybooK).
What belongs in the Knowledge Base
Standards, guidelines and processes that document how things are done at Vokke.
Contributing to the Knowledge Base
To ensure that valuable content is created, the following standards should be followed when developing a resource for the KB.
Naming conventions
Our GitHub account is also used as part of our development process so to ensure that anything related to our Knowledge Base can be easily located in the future or by other users, the following naming convention must be followed:
Repository title= "Knowledge-Base-Title"
Language should be clear and concise
Wiki
How to use the wiki feature
Slack integration
We can integrate Slack with the Knowledge Base so the team gets real-time updates when questions are asked or answered.
About
This is an overview and guidelines of how to use the Knowledge Base