FAQ Chatbot
A smart, responsive FAQ chatbot built with advanced Natural Language Processing (NLP) techniques. The chatbot uses multiple similarity algorithms to provide accurate answers to user questions with confidence scoring.
FLASK WEB APP VERSION
STATIC VERSION
Features
- Advanced NLP Processing: Uses cosine similarity, Jaccard similarity, and word overlap algorithms
- Multiple Interfaces: Standalone HTML, Python CLI, and Flask web application
- Confidence Scoring: Shows confidence levels for each response
- Real-time Processing: Instant responses with thinking indicators
- Responsive Design: Beautiful, modern UI with glassmorphism effects
- Quick Questions: Pre-defined common questions for easy access
- Extensible FAQ Database: Easy to add new questions and answers
Live Features:
🔍 Smart question matching
📊 Confidence scoring
💬 Interactive chat interface
🎨 Modern glassmorphism design
📱 Mobile-responsive layout
Quick Start
- Clone the repository bashgit clone https://github.com/yourusername/faq-chatbot.git
cd faq-chatbot
-
Install dependencies bashpip install -r requirements.txt
-
Run the application
Option 1: Flask Web App (Recommended) bashpython app.py Open your browser and go to http://localhost:5000
Option 2: Python CLI bashpython chatbot.py
Option 3: Standalone HTML bash# Open the HTML file directly in your browser open faq_chatbot.html
Example Questions
I] "How do I reset my password?"
II] "What are your business hours?"
III] "How do I contact support?"
IV] "What payment methods do you accept?"
V] "How do I cancel my subscription?"
Adding New FAQs
{ "question": "Your new question?",
"answer": "Your detailed answer here...",
"keywords": ["keyword1", "keyword2", "keyword3"]
}
PYTHON VERSION
