Service-Queue-Ticketing-System

A C++ console-based Service Queue Ticketing System implementing FCFS queue management, dynamic memory allocation, file handling, and ticket history tracking

Overview

This project simulates a service queue system commonly used in:

• Banks
• Clinics
• Restaurants
• Customer service centers

Customers receive sequential ticket numbers and are served on a First-Come-First-Serve (FCFS) basis.

Features

• Take a new ticket
• Serve next customer
• View waiting queue
• View served history
• Save ticket records to file
• Load ticket records from file
• Dynamic memory allocation
• Input validation
• File handling

Technologies Used

• C++
• Dynamic Arrays
• Structures (struct)
• File I/O
• Queue Management
• Console User Interface

Project Structure

service-queue-ticketing-system/
├── src/
├── docs/
├── data/
├── screenshots/
└── README.md

How to Compile

Using g++

g++ src/service_queue_ticketing_system.cpp -o ticket_system

Run

./ticket_system

Example Menu

1) Take a ticket
2) Serve next customer
3) Show waiting queue
4) Show served history
5) Save to file
6) Load from file
0) Exit

Future Improvements

• Replace manual arrays with STL vectors
• Use STL queue container
• Add timestamps
• Add multiple service counters
• Add ticket priorities
• GUI version using Qt

Authors

Ashutosh Ballan

Academic Project

Final Programming Project – Service Queue Ticketing System