Federal program and technical delivery manager. I run multi-vendor DoD training and technology programs at the project-to-program interface, and I govern that delivery inside ServiceNow PPM/SPM — CLIN-level burn and EAC forecasting, funding-risk mitigation, schedule and KPI reporting to government stakeholders. This account is where I build on the same platform I manage in.
Retired U.S. Navy Chief Air Traffic Controller. PMP. Active Top Secret clearance. Ed.D. candidate in Instructional and Performance Technology at the University of West Florida, researching human performance technology and AI.
Safety Issue Tracking: A Scoped ServiceNow Application
A scoped app built in App Engine Studio demonstrating custom table design and a role-based security model with per-operation, row-level, and field-level access control. Includes a written design rationale covering the decisions made and the alternatives rejected, an importable update set, and an honest account of what the work does not demonstrate.
Operating BEAT (Barriers, Evidence, and Action Timebox) — a performance-diagnostic framework for reducing acquisition and delivery friction using existing authorities rather than new ones.
- Ford, D. (2025). From red tape to red bows: Urgent defense acquisition transformation. I/ITSEC 2025, Orlando, FL. Invited presenter, selected by the National Training and Simulation Association.
- Improving acquisition timelines with the Operating BEAT framework