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chore(release): bump version to 1.2.0 #44

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Merged
mpge merged 1 commit into from
Apr 27, 2026
Merged

chore(release): bump version to 1.2.0 #44

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4 changes: 2 additions & 2 deletions escalated.php
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Original file line number Diff line number Diff line change
Expand Up @@ -4,7 +4,7 @@
* Plugin Name: Escalated
* Plugin URI: https://github.com/escalated-dev/escalated-wordpress
* Description: A full-featured helpdesk and ticketing system with multi-role support, SLA tracking, escalation rules, inbound email, macros, and REST API.
* Version: 1.0.1
* Version: 1.2.0
* Author: Escalated
* Author URI: https://escalated.dev
* License: MIT
Expand All @@ -18,7 +18,7 @@
exit;
}

define('ESCALATED_VERSION', '1.0.1');
define('ESCALATED_VERSION', '1.2.0');
define('ESCALATED_PLUGIN_FILE', __FILE__);
define('ESCALATED_PLUGIN_DIR', plugin_dir_path(__FILE__));
define('ESCALATED_PLUGIN_URL', plugin_dir_url(__FILE__));
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18 changes: 17 additions & 1 deletion readme.txt
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Expand Up @@ -4,7 +4,7 @@ Tags: helpdesk, support, tickets, customer support, SLA, ticketing system
Requires at least: 6.0
Tested up to: 6.7
Requires PHP: 8.1
Stable tag: 1.0.0
Stable tag: 1.2.0
License: MIT
License URI: https://opensource.org/licenses/MIT

Expand Down Expand Up @@ -95,6 +95,19 @@ Yes. Internal notes are visible only to agents and admins. They are never shown

== Changelog ==

= 1.2.0 =
* Added: public-ticket Contact model with email-based dedupe (Pattern B).
* Added: public-ticket guest policy admin page (unassigned / guest_user / prompt_signup).
* Added: WorkflowExecutorService dispatches change_priority, change_status, assign_agent, set_department, add_tag, remove_tag, add_note, insert_canned_reply.
* Added: WorkflowRunnerService fires matched workflows on ticket.created / .updated / .status_changed / .assigned / .reopened / reply.created hooks.
* Added: Workflow delay action with deferred-job queue.
* Added: WorkflowListener bridging WP hooks → runner.
* Added: Message-ID utility for RFC 5322 threading + signed Reply-To verification, wired into Email_Threading for outbound headers.
* Added: Activator::maybe_upgrade() runs idempotent steps on version bump (skips role re-creation to preserve admin customizations).
* Added: Brand chevron icon in wp-admin sidebar (replaces generic dashicons).
* Fixed: honor guest_policy_mode on widget + guest ticket submissions.
* Fixed: ticket list no longer renders twice on the wp-admin page (duplicate add_submenu_page registration with parent slug).

= 1.0.0 =
* Initial release.
* Ticket management with full CRUD and status transitions.
Expand All @@ -115,5 +128,8 @@ Yes. Internal notes are visible only to agents and admins. They are never shown

== Upgrade Notice ==

= 1.2.0 =
Adds Pattern B contact dedupe, workflow runner/executor/listener, RFC 5322 email threading, public-ticket guest policy, and an Activator::maybe_upgrade path so existing installs pick up new tables on plugin upgrade. Schema changes are additive; existing tickets remain readable.

= 1.0.0 =
Initial release of Escalated.
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