v1.2.0

Added

• Pattern B contacts — escalated_contacts table dedupes guest submitters by email; Contact model + find_or_create_by_email (#27).
• Public-ticket guest policy — admin settings page lets host pick unassigned / guest_user / prompt_signup; TicketService::create_guest honors the mode (#34, #36).
• Workflow stack — WorkflowExecutorService dispatches 8 action types (#28), WorkflowRunnerService fires them on event triggers (#39), WorkflowListener bridges WP hooks → runner (#41), delay action with deferred-job queue (#40).
• RFC 5322 email threading — Message_Id_Util for stable Message-ID + signed Reply-To headers, wired into Email_Threading (#31, #38).
• Activator::maybe_upgrade() — runs idempotent steps on version bump from plugins_loaded; skips create_roles() to preserve admin role customizations (#37).
• Brand chevron icon in wp-admin sidebar (replaces generic dashicons-tickets-alt) (#42).
• Demo Docker environment — one-command setup for local development (#25).

Fixed

• Ticket list rendered twice on the wp-admin Escalated page (duplicate add_submenu_page with parent slug fired the callback on the page-load hook twice) (#43).
• Public-ticket submissions now honor guest_policy_mode instead of unconditionally writing guest fields (#36).
• Admin capability names aligned with the activator permission scheme (#24).

Schema migration

This release adds tables that existing installs need to pick up:

• escalated_contacts
• escalated_workflows, escalated_workflow_logs
• escalated_settings

Activator::maybe_upgrade() runs the additive migrations on plugins_loaded once the version constant changes, so no manual reactivation is required.

Full Changelog: v1.1.0...v1.2.0

v1.1.0

What's Changed

Added

• SSO service with JWT and SAML validation
• Panel theme toggle (Auto/Light/Dark) in admin settings
• Dark mode support across admin and frontend CSS
• Ticket type categorization field with filtering
• Granular permission tables and seeder on activation
• "Powered by Escalated" badge with admin toggle

Fixed

• Validate ticket priority against allowed enum values (prevents invalid priorities)
• Activator tests updated for granular permission capabilities
• Replaced broken install-wp-tests.sh with direct WP test suite download

Changed

• License changed from GPL-2.0-or-later to MIT

What's Changed

• feat: add SSO service and JWT/SAML tests by @mpge in #1
• docs: improve README content and formatting by @mpge in #2
• fix: validate ticket priority against enum values by @mpge in #3

New Contributors

• @mpge made their first contribution in #1

Full Changelog: v1.0.1...v1.1.0

v1.0.1

Escalated v1.0.1

Bug fix release addressing CI test failures and schema issues.

Fixed

• API token column mismatch — ApiToken model referenced token_hash column but the database schema uses token. Fixed create_token() and find_by_token() methods.
• Missing updated_at column — Added updated_at column to the api_tokens table schema, which update_last_used() and update() both write to.
• Static method call error — TicketService::create() was called statically from the ticket controller but is an instance method. Now uses Ticket::create() directly.
• PHPUnit compatibility — Downgraded from PHPUnit 10 to 9.6 for WordPress test library compatibility. Fixed test file naming to match class names.
• Composer platform constraint — Added config.platform.php: "8.1.0" to prevent resolving packages that require PHP 8.4+.
• API test token hashing — Test setup now stores SHA-256 hashed tokens in the database, matching how find_by_token() performs lookups.
• Test bootstrap activation — Plugin activation now runs once in the test bootstrap before test transactions start, ensuring dbDelta() table creation isn't affected by the per-test transaction wrapper.

Full Changelog: v1.0.0...v1.0.1

v1.0.0

Full Changelog: https://github.com/escalated-dev/escalated-wordpress/commits/v1.0.0