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Risk MEDIUM: Adds a new documentation page for self-service account deletion with a sidebar navigation update and a minor permissions table change.
Reasons
- A new MDX file (
content/manage-your-account/account-deletion.mdx) is added, which triggers MEDIUM risk per new-page rules. - The sidebar navigation file (
data/sidebars/platformSidebar.ts) is modified to include the new page entry. - No component, layout, library, or style files are touched, so HIGH risk triggers do not apply.
- The diff is small (49 additions, 0 deletions across 3 files) and limited to a single documentation section (
manage-your-account). - No package, build config, or OpenAPI spec changes are present.
Notes
- Verify the new page renders correctly at
/manage-your-account/account-deletionand the sidebar entry appears in the expected position. - Confirm internal links (
/manage-your-account/managing-members,/manage-your-account/data-retention) resolve correctly and do not 404. - Check that the
Calloutcomponent usage matches the expected pattern used elsewhere in the docs.
Sent by Cursor Automation: Docs PR classifier
scotidodson
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Left a couple questions and one style suggestion for the callout
| title="Note" | ||
| text="Account deletion is permanent and cannot be undone. Make sure you have exported or migrated any data you need before proceeding." |
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| title="Note" | |
| text="Account deletion is permanent and cannot be undone. Make sure you have exported or migrated any data you need before proceeding." | |
| title="Account deletion is permanent and cannot be undone." | |
| text="Make sure you have exported or migrated any data you need before proceeding." |
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I wonder if it's better to have this right above the How to header? I don't have a strong opinion on that, but might be more noticeable there?
| - **API keys.** All API keys will be revoked immediately. Any applications or services using these keys will lose access to Knock. | ||
| - **Account members.** All [account members](/manage-your-account/managing-members) will lose access. They will receive an email informing them that the account has been deleted. | ||
| - **Integrations.** Any active channel integrations (email, push, chat, SMS) will stop working. | ||
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Is it worth adding historical records / message logs here? I know it's addressed in the section below, so might be overkill.
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| 1. Open your account settings in the Knock dashboard. | ||
| 2. Navigate to the **General** section. | ||
| 3. Find the **Delete account** option and follow the prompts to confirm. |
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I'm assuming this is correct -- I couldn't find your control changes. Do you have them staging somewhere?
| title="Note" | ||
| text="Account deletion is permanent and cannot be undone. Make sure you have exported or migrated any data you need before proceeding." |
There was a problem hiding this comment.
| title="Note" | |
| text="Account deletion is permanent and cannot be undone. Make sure you have exported or migrated any data you need before proceeding." | |
| title="Account deletion is permanent and cannot be undone." | |
| text="Make sure you have exported or migrated any data you need before proceeding." |
There was a problem hiding this comment.
I wonder if this would be more noticeable above the How to header? I'm not sure.
| - **Production workflows.** Deactivate or migrate any production workflows that are still sending notifications. Deleting your account will immediately stop all notification delivery. | ||
| - **API keys.** All API keys will be revoked immediately. Any applications or services using these keys will lose access to Knock. | ||
| - **Account members.** All [account members](/manage-your-account/managing-members) will lose access. They will receive an email informing them that the account has been deleted. | ||
| - **Integrations.** Any active channel integrations (email, push, chat, SMS) will stop working. |
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Is it worth adding a note about historical records / logs here? I know we cover that in the section below, so might be overkill.
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| For context on how Knock handles data during normal operation, see [data retention](/manage-your-account/data-retention). | ||
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| ## What happens to account members |
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Noting that this wraps in the TOC. We could update this and then one above to Data deletion and Account member deletion? Couldn't think of any other good options.
| 2. Navigate to the **General** section. | ||
| 3. Find the **Delete account** option and follow the prompts to confirm. | ||
| 4. Enter your account slug to confirm the deletion. | ||
| 5. Confirm the deletion. Your account and all associated data will be permanently removed after 24 hours. |
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Are we going to show a confirmation modal/message? Wondering what "confirm the deletion" looks like. If there are any errors/issues, will we display a toast message informing them of the error and that the deletion wasn't successful?


Description
New lightweight docs page for self-service account deletion.