pg4ns/zendesk-1.0.3 #66

joanna-paclibar · 2026-01-22T11:15:58Z

No description provided.

github-actions · 2026-01-22T11:18:10Z

Pull Request Review: Update name to Netwrix NS on the Zendesk App

Overview

This PR updates branding from "Strongpoint" to "Netwrix Platform Governance" / "Platform Governance For NetSuite" across Zendesk integration documentation and associated screenshots. The changes are primarily cosmetic and improve brand consistency.

✅ Strengths

Consistent Branding Updates: The PR systematically updates all references from the old "Strongpoint" branding to the new "Netwrix Platform Governance" / "Platform Governance For NetSuite" branding throughout the documentation.
Screenshot Updates: All 11 binary image files (.webp) have been updated to reflect the new UI with updated branding, ensuring visual consistency with the text changes.
No Breaking Changes: This is purely a documentation and branding update with no code or functional changes.

📝 Documentation Quality Issues

1. Incomplete Sentence (zendesk_walkthrough_example.md:125)

- **Impact Analysis** and **View ERD** are tools to Zendesk Walkthrough Example.

This sentence appears incomplete or grammatically incorrect. It should likely read something like:

"are tools available in the Zendesk Walkthrough Example"
"are tools described in this Zendesk Walkthrough Example"
"are additional tools available (see Impact Analysis and View ERD sections)"

2. Trailing Whitespace (zendesk_integration.md:42)

app.

There's unnecessary trailing whitespace at the end of this line. While minor, removing it improves consistency.

3. Inconsistent Capitalization

The new product name appears in multiple forms throughout the documentation:

"Platform Governance For NetSuite" (with capital F in For)
"Platform Governance for NetSuite" (lowercase f)
"Netwrix Platform Governance Zendesk" (different format)

Instances found:

Line 35: "Netwrix Platform Governance Zendesk"
Line 50: "Platform Governance For NetSuite"
Line 51: "Platform Governance For NetSuite"
Line 70: "Platform Governance For NetSuite"
Line 112: "Platform Governance Approval in Zendesk"

Recommendation: Standardize on one canonical form and use it consistently. Based on the marketplace search term (line 50), "Platform Governance For NetSuite" appears to be the official name.

4. Image Filename Inconsistency

The file zendesk_strongpoint.webp still retains the old "strongpoint" naming in its filename, even though the image content has been updated. While the image reference in the alt text has been updated (line 53), the filename itself hasn't changed.

Recommendation: Consider renaming to zendesk_platform_governance.webp for consistency, though this is a lower priority since it doesn't affect functionality.

5. Example Account ID Change (zendesk_integration.md:72)

The example Account ID changed from tstdrv1724328 to td2971579. This appears intentional but ensure:

The new example isn't a real production account ID
The format accurately represents typical NetSuite account IDs

🎯 Content Accuracy

1. Navigation Path Updates

The PR correctly updates Zendesk Admin Center navigation paths (lines 45-46, 58):

Old: "Apps > Marketplace"
New: "Apps and integrations > Zendesk Support apps > Marketplace"

This reflects an actual UI change in Zendesk's admin interface, which is good attention to detail.

2. Workflow Changes in Walkthrough

The "Add Proposed Customizations" section (zendesk_walkthrough_example.md:112-123) significantly simplifies the workflow:

Old workflow: Search by name/Script ID, select from results, add multiple
New workflow: Click button, select type, input Script ID, add one at a time

This reflects a meaningful product UX change. Ensure this accurately represents the current functionality.

🔒 Security Considerations

✅ No security concerns identified

No sensitive data, API keys, or credentials exposed
Example Account IDs appear to be demonstrative, not real
No code changes that could introduce vulnerabilities

⚡ Performance Considerations

✅ No performance concerns

Image file size changes are within acceptable ranges for .webp format
No code or query changes that would affect performance

🧪 Test Coverage

N/A - Documentation only

This is a documentation-only change with no testable code
Manual verification of screenshots and accuracy against the actual product UI is recommended

📋 Recommended Actions

High Priority

Fix the incomplete sentence at zendesk_walkthrough_example.md:125

Medium Priority

Standardize product name capitalization across all documentation
Remove trailing whitespace at zendesk_integration.md:42
Verify the new workflow in "Add Proposed Customizations" matches current product behavior

Low Priority

Consider renaming zendesk_strongpoint.webp to match new branding
Verify example Account ID isn't a real production ID

✅ Approval Recommendation

Conditionally Approve - The PR successfully updates branding and is ready to merge after addressing the incomplete sentence issue. The other issues are minor and can be fixed in this PR or a follow-up.

Review generated with attention to documentation quality, consistency, and accuracy.

github-actions · 2026-01-22T12:06:32Z

Pull Request Review - #66: Update name to Netwrix NS on the Zendesk App

Summary

This PR updates documentation to rebrand from "Strongpoint" to "Platform Governance For NetSuite" (or "Netwrix Platform Governance") throughout the Zendesk integration documentation. The changes include text updates and corresponding screenshot replacements.

✅ Positive Aspects

Comprehensive branding update: All references to the old "Strongpoint" branding have been systematically replaced
Screenshot consistency: Updated all 11 images to reflect the new branding in the UI
Improved navigation instructions: Enhanced clarity in zendesk_integration.md:45 by adding "It should open a new window to Admin Center"

🔍 Issues & Concerns

1. Capitalization Inconsistency (Line 9)

File: zendesk_integration.md:9

Issue: Changed "Platform Governance for NetSuite" to "Platform Governance For NetSuite" with capital "F" in "For"

-Platform Governance for NetSuite's Change Management capabilities
+Platform Governance For NetSuite's Change Management capabilities

Recommendation: Use title case consistently throughout. Either:

"Platform Governance for NetSuite" (sentence case - recommended for readability)
"Platform Governance For NetSuite" (title case - only if this is the official product name)

Please verify the official product name with marketing/branding team and apply consistently.

2. Example Account ID Case Mismatch (Line 72)

File: zendesk_integration.md:72

Issue: The documentation states "Account ID must be lowercase" but the example uses uppercase:

The **Account ID** must be a lowercase string. For
example, **TSTDRV12345678**.

Severity: High - This is confusing and could cause user errors

Recommendation: Change the example to lowercase to match the requirement:

example, **tstdrv12345678**.

3. Incomplete Sentence (Line 19)

File: zendesk_integration.md:19

Issue: Bullet point appears incomplete:

- Specify Bundle ID as

Severity: Medium - Incomplete documentation

Recommendation: Either complete the sentence or remove this bullet point. Investigate what this was supposed to say in the original version.

4. Broken Internal Link Reference

File: zendesk_walkthrough_example.md:70

Issue: Alt text updated but image filename still references old branding:

![The Platform Governance app is available after you create the ticket.](/images/platgovnetsuite/integrations/zendesk_strongpoint_app_ticket.webp)

Recommendation: Rename the image file to match the new branding:

From: zendesk_strongpoint_app_ticket.webp
To: zendesk_platform_governance_app_ticket.webp

Then update the reference accordingly.

5. Content Accuracy - Removed Example Instructions

File: zendesk_walkthrough_example.md:113-124

Issue: The "Add Proposed Customizations" section was significantly simplified, removing detailed step-by-step instructions and replacing them with a more generic workflow. The old version had:

Specific example searches ("new")
Detailed multi-step selection process
References to specific fields like "custentity_fmt_cust_credit_on_hold"

The new version is much more generic.

Question: Was this intentional? If the UI changed significantly, this makes sense. If not, consider whether users would benefit from the more detailed walkthrough.

6. Incomplete Sentence at End (Line 125)

File: zendesk_walkthrough_example.md:125

Issue: The file ends abruptly after line 123 with no conclusion. The original had:

- **Impact Analysis** and **View ERD** are tools to Zendesk Walkthrough Example.

This sentence was incomplete in the original and is now removed entirely.

Recommendation: Either add proper conclusion to the document or verify this is intentional.

📊 Code Quality Assessment

Aspect	Rating	Notes
Completeness	⚠️ Medium	Missing/incomplete sentences need attention
Consistency	⚠️ Medium	Capitalization and case issues
Accuracy	⚠️ Medium	Example contradicts requirement (Account ID)
Documentation	⚠️ Medium	Some content removed/simplified may need review

🔒 Security Considerations

✅ No security concerns identified. Changes are documentation-only with no code modifications.

⚡ Performance Considerations

✅ No performance impact. Binary image files were updated but file count remains the same.

🧪 Test Coverage

N/A - Documentation changes only. However, consider:

Manual review of all screenshots to ensure they match current UI
Verification that all links work correctly
Proofreading for grammar and completeness

📋 Action Items

Must Fix (blocking):

Fix Account ID example to use lowercase (zendesk_integration.md:72)
Complete or remove incomplete sentence "Specify Bundle ID as" (zendesk_integration.md:19)

Should Fix (recommended):
3. [ ] Verify and standardize capitalization of product name throughout
4. [ ] Rename zendesk_strongpoint_app_ticket.webp to match new branding
5. [ ] Review whether removed walkthrough details should be restored

Nice to Have:
6. [ ] Add proper conclusion to zendesk_walkthrough_example.md
7. [ ] Verify all screenshots are up-to-date with latest UI

📝 Additional Notes

Following the repository's image guidelines from README.md, the WebP format usage is correct. The documentation structure follows the established patterns.

Please address the blocking issues before merging. Happy to review again once updates are made!

Review generated with attention to code quality, consistency, and user experience.

github-actions · 2026-01-22T15:50:07Z

Pull Request Review: #66 - Update name to Netwrix NS on the Zendesk App

Summary

This PR updates the branding from "Strongpoint" to "Platform Governance For NetSuite" across Zendesk integration documentation and associated screenshots. The changes are part of a product rebranding effort.

✅ Positive Observations

1. Comprehensive Branding Update

Thoroughly updated all references from "Strongpoint for NetSuite" to "Platform Governance For NetSuite"
Correctly updated image references and added new screenshots reflecting the rebrand
Removed obsolete images (zendesk_strongpoint.webp, zendesk_strongpoint_app_ticket.webp)
Added new images with proper naming convention (zendesk_platform_governance.webp, etc.)

2. Documentation Improvements

Added helpful context in zendesk_integration.md:45 and :57: "It should open a new window to Admin Center"
Updated navigation paths to reflect current Zendesk UI (e.g., "Apps and integrations" > "Zendesk Support apps")
Simplified the "Add Proposed Customizations" section with clearer, more accurate instructions

3. Content Cleanup

Removed confusing/incorrect content in zendesk_walkthrough_example.md that referenced JIRA examples
Cleaned up incomplete sentence at line 19: "Specify Bundle ID" (was "Specify Bundle ID as")

⚠️ Issues Found

1. Capitalization Inconsistency (Minor)

Location: zendesk_integration.md:9
Issue: Changed "Platform Governance for NetSuite" to "Platform Governance For NetSuite" with capital "F"
Recommendation: Verify this is the official product name capitalization. Typically, only major words are capitalized in product names, but if this is the official branding, it's fine.

2. Incomplete/Abrupt Ending (Critical)

Location: zendesk_walkthrough_example.md:125 (end of file)
Issue: File ends abruptly with an incomplete thought
Problem: The document appears incomplete. It references tools like "Impact Analysis" and "View ERD" elsewhere but doesn't explain how to use them in the walkthrough.
Recommendation: Add a proper conclusion or next steps section. The walkthrough should guide users through the complete workflow, including requesting approval and using impact analysis tools.

3. Example Account ID Changed

Location: zendesk_integration.md:72
Change: Account ID example changed from "tstdrv1724328" to "tstdrv12345678"
Observation: While this makes the example more obviously a placeholder, ensure this wasn't accidentally using a real account ID before. The new format is better as it's clearly not real.

4. Trailing Whitespace (Very Minor)

Location: zendesk_walkthrough_example.md:122
Issue: Line has trailing space after "Remove"
Recommendation: Clean up trailing whitespace (standard linting should catch this)

🔍 Missing Verification

1. Branding Consistency Across Repository

This PR updates Zendesk documentation, but I found 145 files still containing "Strongpoint" references across the codebase
Locations include: Salesforce documentation, NetSuite installation guides, API documentation, Partner documentation
Recommendation: Confirm whether this is part of a phased rollout or if additional PRs are planned to complete the rebrand

2. Image Content Verification

Unable to verify the actual content of the WebP images in the diff
Recommendation: Manual QA should verify that all screenshots accurately reflect the new branding, current Zendesk UI, and correct navigation flows

3. Bundle ID Reference

Location: zendesk_integration.md:34-35
The bundle ID (402177) and name reference remain unchanged
Verification needed: Confirm that bundle "402177" is still correct and that its display name in NetSuite now shows "Netwrix Platform Governance Zendesk"

🎯 Recommendations

High Priority:

Complete the walkthrough document with proper ending (add Impact Analysis, View ERD, Request Approval sections)
Verify bundle ID and bundle name are correct in NetSuite

Medium Priority:
3. Create tracking issue for remaining "Strongpoint" references across the codebase
4. Add approval process explanation (the options mention it but don't show the workflow)

Low Priority:
5. Clean up trailing whitespace
6. Consider adding a "What's Changed" section in the PR description for reviewers

📊 Code Quality Assessment

Documentation Quality: Good - Clear instructions with helpful context additions
Image Management: Good - Proper cleanup of old assets and addition of new ones
Consistency: Good within scope - But needs coordination with broader codebase rebrand
User Experience: Improved - Better navigation instructions for current Zendesk UI

✔️ Approval Status

Conditional Approval - pending fix for the incomplete walkthrough ending. The incomplete document ending should be addressed before merging to production.

The branding updates are thorough and well-executed for the Zendesk integration scope. Once the walkthrough document is completed with proper ending sections, this will be ready to merge.

📝 Test Coverage Note

As this is a documentation-only change with image updates, traditional test coverage doesn't apply. However, recommend:

Manual QA walkthrough following the updated documentation
Verification that all image links resolve correctly
Build verification to ensure no broken links

github-actions · 2026-01-23T10:14:26Z

Pull Request Review: #66 - Update name to Netwrix NS on the Zendesk App

Summary

This PR updates branding from "Strongpoint" to "Platform Governance For NetSuite" across Zendesk integration documentation. The changes include text updates in two documentation files and replacement of 11 screenshot images.

✅ Code Quality & Best Practices

Strengths:

Consistent branding update across all references
Screenshots updated to match new UI/branding
Documentation structure maintained properly

Issues Found:

Incomplete sentence (zendesk_integration.md:19)
```
- Specify Bundle ID as
+ Specify Bundle ID
```
This line appears to be cut off. Should it say "Specify Bundle ID as needed" or provide more context?
Capitalization inconsistency (zendesk_integration.md:9)
```
- Platform Governance for NetSuite's
+ Platform Governance For NetSuite's
```
The word "For" is capitalized here but this may not follow standard title case rules. Typically, short prepositions like "for" are lowercase unless part of a product name. Verify this matches your official product branding.
Incomplete documentation section (zendesk_walkthrough_example.md:122-126)
```
### Need Help?
If you encounter any issues or need assistance:
- Contact support at this [link](https://www.netwrix.com/support.html)
- Review our troubleshooting guide
- Check the FAQ section
```
The last two bullets ("troubleshooting guide" and "FAQ section") are not hyperlinked. These should either be removed or linked to actual resources.
Incomplete sentence fragment (zendesk_walkthrough_example.md:126)
The file ends with: - **Impact Analysis** and **View ERD** are tools to Zendesk Walkthrough Example.
This sentence is grammatically incomplete and unclear. It appears to be orphaned content that should be removed or completed.

🐛 Potential Bugs or Issues

Missing newline at end of file (zendesk_walkthrough_example.md)
The file doesn't end with a newline character, which violates common coding standards and may cause issues with some tools.
Broken references
The documentation mentions "Review our troubleshooting guide" and "Check the FAQ section" but doesn't provide links. Users clicking these sections will be frustrated.
Content removal without replacement
The "Add Proposed Customizations" section was significantly simplified, removing detailed examples. While this may be intentional (reflecting UI changes), ensure the new content provides sufficient guidance for users.

🔒 Security Concerns

No significant security issues identified. The changes are primarily documentation and image updates.

⚡ Performance Considerations

Image Files:

All screenshots are using .webp format, which is excellent for performance ✅
Binary file changes appear reasonable for screenshot updates
No oversized images detected

🧪 Test Coverage

This is a documentation-only PR, so traditional test coverage doesn't apply. However:

Recommendations:

Manually verify all screenshot paths are correct and images display properly
Test all internal links work correctly
Verify the new product name appears consistently across the entire site
Check that the bundle ID (402177) and other technical references are still accurate

📝 Recommendations

High Priority:

Fix the incomplete sentence on line 19 of zendesk_integration.md
Complete or remove the orphaned sentence fragment at the end of zendesk_walkthrough_example.md
Either add proper links for "troubleshooting guide" and "FAQ section" or remove those bullets
Add a newline at the end of zendesk_walkthrough_example.md

Medium Priority:
5. Verify the capitalization of "For" in "Platform Governance For NetSuite" matches official branding
6. Consider adding more detail to the "Add Proposed Customizations" section if users need additional guidance

Low Priority:
7. Review the entire documentation section to ensure no other "Strongpoint" references remain elsewhere in the docs

📊 Files Changed Analysis

Documentation (2 files):

zendesk_integration.md: Product name updates, navigation path updates
zendesk_walkthrough_example.md: Workflow updates, content simplification

Images (13 files updated, 2 deleted, 4 added):

Deleted: zendesk_strongpoint.webp, zendesk_strongpoint_app_ticket.webp
Added: zendesk_platform_governance.webp, zendesk_platform_governance_app_ticket.webp, zendesk_proposed_customization.webp, zendesk_proposed_custs_sample.webp
Updated: 9 existing screenshots

✅ Overall Assessment

This is a solid branding update PR with good attention to consistency. The main issues are incomplete sentences and placeholder content that need to be addressed before merging. Once the high-priority items are fixed, this will be ready to merge.

Status: Needs minor revisions ⚠️

github-actions · 2026-01-23T10:25:03Z

Pull Request Review: Update Zendesk Integration Documentation

Overview

This PR successfully updates the Zendesk integration documentation to rebrand from "Strongpoint" to "Netwrix Platform Governance For NetSuite". The changes are primarily focused on product name updates, UI navigation improvements, and content cleanup.

Code Quality & Best Practices ✅

Strengths

Consistent naming: All references to "Strongpoint" have been properly updated to "Platform Governance For NetSuite" or "Netwrix Platform Governance Zendesk" where appropriate
Image updates: Screenshots have been replaced with updated versions reflecting the new branding
Clean refactoring: Old images (zendesk_strongpoint.webp, zendesk_strongpoint_app_ticket.webp) were properly removed
Navigation improvements: Updated UI paths to reflect current Zendesk Admin Center interface (e.g., "Apps and integrations" > "Zendesk Support apps")

Minor Issues Found

1. Capitalization Inconsistency (Line 9 in zendesk_integration.md)

Issue: Inconsistent capitalization of "For"

- Platform Governance For NetSuite's Change Management capabilities
+ Platform Governance for NetSuite's Change Management capabilities

The word "For" should be lowercase when used mid-sentence for standard English grammar, unless it's part of an official product name that requires specific capitalization.

Recommendation: Verify the official product name capitalization and apply it consistently throughout the documentation.

2. Incomplete sentence (Line 19 in zendesk_integration.md)

Before: "Specify Bundle ID as"
After: "Specify Bundle ID as needed."

This was fixed correctly. ✅

Content Quality ✅

Improvements Made

Better user guidance: Added clarification that Admin icon "should open a new window to Admin Center" (lines 45, 57)
Updated example data: Changed from tstdrv1724328 to tstdrv12345678 for better anonymization
Removed outdated content: Properly removed Jira-specific references and replaced with Zendesk-appropriate content in the walkthrough
Cleaner proposed customizations section: Simplified the workflow and removed confusing Jira references

Documentation Structure

The changes maintain good documentation practices:

Clear step-by-step instructions
Proper use of notes and warnings
Consistent image references with descriptive alt text
Internal linking to related documentation

Potential Issues & Bugs 🔍

1. Broken Image References (Critical)

Location: zendesk_walkthrough_example.md lines 111, 117, 120

The PR removes references to Jira example images but doesn't verify all Zendesk images exist:

Line 111: References removed images jira_example_add_name.webp and others
These have been replaced with Zendesk images which DO exist ✅

However, verify these specific images are present:

zendesk_views.webp (line 28)
zendesk_add_ticket.webp (line 32)
zendesk_ticket_view.webp (line 57)
zendesk_bundleid.webp (line 81)

Status: All images verified to exist. ✅

2. Incomplete Content Removal (Line 128 in zendesk_walkthrough_example.md)

Issue: The last line appears to be an incomplete sentence fragment:

- **Impact Analysis** and **View ERD** are tools to Zendesk Walkthrough Example.

This line was completely removed in the PR, which is appropriate as it appears to be orphaned content. ✅

Performance Considerations ✅

Image Optimization

All images are in .webp format, which is excellent for documentation performance:

Modern, efficient compression
Smaller file sizes compared to PNG/JPG
Good browser support

Image File Sizes

Some images are quite large:

zendesk_configure_app.webp: 228KB
zendesk_change_settings.webp: 163KB
zendesk_platform_governance_app_ticket.webp: 165KB

Recommendation: Consider optimizing these images if page load times become an issue, but current sizes are reasonable for documentation screenshots.

Security Concerns ⚠️

1. Example Credentials Pattern

Location: zendesk_integration.md lines 71-80

The documentation correctly shows placeholder patterns for sensitive credentials:

Consumer Key
Consumer Secret
Token ID
Token Secret
Account ID example changed from tstdrv1724328 to tstdrv12345678

Good practice: The PR improved the example by using a more generic pattern. ✅

2. Security Documentation

The note about Token-Based Authentication (TBA) requirements is appropriately maintained, with proper warnings about credential management:

Only administrators can view the **Consumer Key**, **Consumer Secret**, **Token ID** and **Token Secret** information.

Test Coverage 📋

Documentation Testing Recommendations

Since this is documentation, traditional test coverage doesn't apply. However, consider:

Manual verification checklist:
- All images render correctly in the built site
- All internal links resolve properly
- External links (NetSuite help, Netwrix support) are valid
- Installation steps are accurate for current Zendesk/NetSuite versions
- Screenshots match the current UI
Build validation:
```
npm run build
```
Ensure the Docusaurus build completes without broken links or missing images.

Accessibility Considerations ♿

Image Alt Text

All images have descriptive alt text, which is excellent:

![Platform Governance For NetSuite app in the Marketplace](/images/...)

Recommendation: Consider adding more detailed alt text for complex screenshots to improve accessibility for screen reader users.

Summary

Changes Summary

Files modified: 2 markdown files
Images updated: 11 files
Images added: 4 files
Images removed: 2 files
Net changes: +29 additions, -37 deletions

Overall Assessment: ✅ APPROVED with Minor Recommendations

This PR successfully accomplishes its goal of rebranding the Zendesk integration documentation. The changes are well-executed with proper image updates, improved navigation instructions, and content cleanup.

Required Actions Before Merge

None - the PR is ready to merge.

Recommended Improvements (Optional)

Verify product name capitalization ("For" vs "for") against official branding guidelines
Run npm run build to verify no broken links
Consider adding a note about updating existing installations to reflect the new branding

Testing Checklist

Build passes: npm run build
All images render correctly
Navigation paths match current Zendesk UI
Internal documentation links work

Great work on this rebranding effort! The documentation is clear, well-structured, and maintains consistency throughout.

412135: Update name to Netwrix NS on the Zendesk App

741998b

joanna-paclibar requested a review from a team as a code owner January 22, 2026 11:15

joanna-paclibar temporarily deployed to development January 22, 2026 11:16 — with GitHub Actions Inactive

joanna-paclibar temporarily deployed to development January 22, 2026 11:37 — with GitHub Actions Inactive

412135: Update based on comments

953b20a

joanna-paclibar temporarily deployed to development January 22, 2026 12:05 — with GitHub Actions Inactive

joanna-paclibar temporarily deployed to development January 22, 2026 12:25 — with GitHub Actions Inactive

412135: Update based on 2nd round of comments

13ac816

joanna-paclibar temporarily deployed to development January 22, 2026 15:47 — with GitHub Actions Inactive

Merge branch 'dev' into pg4ns/zendesk-1.0.3

e0670fe

joanna-paclibar temporarily deployed to development January 22, 2026 16:08 — with GitHub Actions Inactive

412135: Update based on 3rd round of comments

e2258f1

joanna-paclibar temporarily deployed to development January 23, 2026 10:13 — with GitHub Actions Inactive

412135: Update based on 4th round of comments

df5a03e

joanna-paclibar temporarily deployed to development January 23, 2026 10:23 — with GitHub Actions Inactive

joanna-paclibar temporarily deployed to development January 23, 2026 10:43 — with GitHub Actions Inactive

joanna-paclibar changed the title ~~412135: Update name to Netwrix NS on the Zendesk App~~ pg4ns/zendesk-1.0.3 Jan 28, 2026

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

pg4ns/zendesk-1.0.3 #66

pg4ns/zendesk-1.0.3 #66

Uh oh!

joanna-paclibar commented Jan 22, 2026

Uh oh!

github-actions bot commented Jan 22, 2026

Uh oh!

github-actions bot commented Jan 22, 2026 •

edited by joanna-paclibar

Loading

Uh oh!

github-actions bot commented Jan 22, 2026

Uh oh!

github-actions bot commented Jan 23, 2026

Uh oh!

github-actions bot commented Jan 23, 2026

Uh oh!

Reviewers

Assignees

Labels

Projects

Milestone

Development

Uh oh!

2 participants

pg4ns/zendesk-1.0.3 #66

Are you sure you want to change the base?

pg4ns/zendesk-1.0.3 #66

Uh oh!

Conversation

joanna-paclibar commented Jan 22, 2026

Uh oh!

github-actions bot commented Jan 22, 2026

Pull Request Review: Update name to Netwrix NS on the Zendesk App

Overview

✅ Strengths

📝 Documentation Quality Issues

1. Incomplete Sentence (zendesk_walkthrough_example.md:125)

2. Trailing Whitespace (zendesk_integration.md:42)

3. Inconsistent Capitalization

4. Image Filename Inconsistency

5. Example Account ID Change (zendesk_integration.md:72)

🎯 Content Accuracy

1. Navigation Path Updates

2. Workflow Changes in Walkthrough

🔒 Security Considerations

⚡ Performance Considerations

🧪 Test Coverage

📋 Recommended Actions

High Priority

Medium Priority

Low Priority

✅ Approval Recommendation

Uh oh!

github-actions bot commented Jan 22, 2026 • edited by joanna-paclibar Loading Uh oh! There was an error while loading. Please reload this page.

Uh oh!

Pull Request Review - #66: Update name to Netwrix NS on the Zendesk App

Summary

✅ Positive Aspects

🔍 Issues & Concerns

1. Capitalization Inconsistency (Line 9)

2. Example Account ID Case Mismatch (Line 72)

3. Incomplete Sentence (Line 19)

4. Broken Internal Link Reference

5. Content Accuracy - Removed Example Instructions

6. Incomplete Sentence at End (Line 125)

📊 Code Quality Assessment

🔒 Security Considerations

⚡ Performance Considerations

🧪 Test Coverage

📋 Action Items

📝 Additional Notes

Uh oh!

github-actions bot commented Jan 22, 2026

Pull Request Review: #66 - Update name to Netwrix NS on the Zendesk App

Summary

✅ Positive Observations

⚠️ Issues Found

🔍 Missing Verification

🎯 Recommendations

📊 Code Quality Assessment

✔️ Approval Status

📝 Test Coverage Note

Uh oh!

github-actions bot commented Jan 23, 2026

Pull Request Review: #66 - Update name to Netwrix NS on the Zendesk App

Summary

✅ Code Quality & Best Practices

🐛 Potential Bugs or Issues

🔒 Security Concerns

⚡ Performance Considerations

🧪 Test Coverage

📝 Recommendations

📊 Files Changed Analysis

✅ Overall Assessment

Uh oh!

github-actions bot commented Jan 23, 2026

Pull Request Review: Update Zendesk Integration Documentation

Overview

Code Quality & Best Practices ✅

Strengths

Minor Issues Found

1. Capitalization Inconsistency (Line 9 in zendesk_integration.md)

2. Incomplete sentence (Line 19 in zendesk_integration.md)

Content Quality ✅

github-actions bot commented Jan 22, 2026 •

edited by joanna-paclibar

Loading